Komplett.dk Reviews 

I write to them 3 days ago i wanna cancel my order they still send it, There is no cancel butten and after they send it and cant click return because of speciel order contact support, That butten does not work either what a joke

I ordered a keyboard on Cyber Monday last year, as a supposed Christmas present. Still has not arrived - the estimated arrival to their stock (yellow availability marker) has just been increased in increments of 14 days, except every so often when it changed to a blue availability marker, with something along the lines of: "On remote storage. Est. Delivery time 7-8 days" written underneath.

Support only says what is also (currently) on the product page: That the product is on its way from the provider, and they expect it to be sent from their warehouse on (insert latest date displayed on the product page).

I Cannot stress how great the service have been.

I bought tablets, Full Sim Race setups, PC parts, headset,mouse and what not over the years. Perfect costumer service.

The only reason why this company do not get 5star+ is because of BRING. I cannot stress how bad they are.

Bring delivers in the wrong town or lose the parcel.
No delivery service is perfect but Bring is for me the worst one.

I actively do not shop at other websides that only use bring.

But Komplett.dk won me over years ago.

I ordered a tv on the 18th nov . A week before black friday . they confirmed the tv was ordered and dispatched on 20th , after that BRING ( parcel service lost my Tv ) . After requesting over a week Komplet ISSUED A replacement on 28th nov . By this time my old tv was found by bring and arrived on the 4th dec. They saw this when i made a call and asked me to return the tv as the replacement tv is a better one and they said it was on the way.
":DUDE ITS A SINGLE TV"

to collect the package alone ( return ), they processed everything super quick and took it back . As an honest customer , i returned the tv and till date i have no updates on the replacement order ( no tracking nor order status ) . I am stuck with my money with them. And everytime i call the customer service some of the dudes pick up say that its processed and dispatched today or tomm for over a week i have heard this and the other service dude says another saying it is yet to be sent. WTH IS GOING ON IN YOUR COMPANY EVEN .

IF YOU CANNOT HANDLE THE SALE LOAD ON BLACK WEEK . DO NOT EVEN KEEP IT . You cannot be truthful to the time yous aid you will deliver the product even. There really needs to be a massive improvement or there needs to be no other options before I consider doing business with you again.

Talked with support via their chat about a product on their website if it was actually the product shown and not "same" product but from a "budget" range.
Support says it was in fact the product show and I ordered it only to receive a version from the "budget" range and not the product shown on the website.
Never Again.

I decided to buy MSI Raider GE78 but since I read the bad comments, I changed my mind to buy from somewhere else with higher price but trustable.
You should care about your reputation.

Ordered on a Friday and got it already on Tuesday. It was a pc case and a power supply. All look brand new, no damage. Very satisfied.

Shopping on the page and using the chat was an exceptional experience.
Th Chat gave super information and was top-tuned for customers. Now I am looking forward to receiving my order.

I was a bit hesitant to order from here after reading some of the negative reviews, but the price was unmatched. I decided to go for it and luckily I received my order fairly quickly (ordered on Friday, got package delivered on Monday). Very happy with my order!

Ordered a laptop on Monday evening, they send it on Tuesday morning and about 1.00 PM i picked it up in a local point. Everything is just fine, working as it should. Was worried a little because all of the bad reviews, but I had nothing bad to say. The laptop was packed in original box with supports and two more boxes.

I ordered computer parts from Komplett and also Compumail and Proshop all at the same time around 19:30 on Wednesday evening. Compumail's order was at the pick-up point 10:30 Thursday morning, Proshop delivered the package to the door around 14:00 and Komplett had just shipped the product recently. I of course assume that the Komplett products would at least come the day after but after chatting with the customer service they said most likely on Monday (over 3 days after order).

2-3 Days delivery time is way too long in a modern webshop when the products are on stock. Komplett has been left way behind the competitors in the most important area for the customers. The selection is still good, though not exceptional compared to competition but the so long delivery times with computers parts in Denmark just aren't acceptable. I will return the order from Komplett and placed another order the day after (Thursday) at Compumail which will most likely be delivered still before Komplett.

I know there might be discussions regarding the storage being in Norway. It does not really matter for the Danish customers, I just want my deliveries fast, it's your problem the storage is there. On the other hand, ordered parts also in Amazon (Germany) at the exact same time and even that delivery will be here 1 day earlier than Komplett.

Bestilte 4x8 gb Kingston fury beast ram. Pakken kom med bring dagen efter. Super fin og nem levering 👍

Waist all day, ordered on website, was on stock, got a call, it is no longer available :(

Ordered a product during black friday event, 2 month later it still not shipped. At the time of purchase the product showed 10+ in stock, but after waiting for a week for product to arrive it was shown as out of stock and back in stock on Dec 11. This info has not changed ever since. When contacting customer support they have not helped at all in finding the resolution or providing more info on when it will be shipped, and told me that if I don't like it I can cancel the order. Clearly since it was bought on black Friday it had a good discount which is now can't be found anywhere. The least they could do is to offer a similar product for the same price, but instead they just being ignorant. Horrible deal, horrible service, will never buy from them again.

I'm happy with my experience with komplett.dk, I had a really good deal on black Friday discount, I was in doubt as the price seemed too good to be true, also some of their reviews aren't that great, but I decided to order from them and I'm very satisfied with my purchase, it came on time and everything is fine.
I recommend buying from them.

I ordered a pair of headphones months ago, which was supposed to arrive be in stock a few days later. Komplett.dk keep changing the date they "expect" to receive the headphones. They have never been in contact to inform me about the delays, so I have had to look it up myself on their website.

Komplett refuses to handle compliants/repairs on ASUS products themselves and instead refers you to an extremely rigid process with ASUS themselves.

You have to send your product to Holland and they, contrary to Danish customer law, insist that you ship the product in the original packaging for the claim to be valid.

Stay away from komplett.dk and ASUS.

Ordered a product months ago whic took little over a month to arrive, dissapointing
Now i ordered another product and its been a month, they still didnt ship the product as they dont have it and obviously cant get it in stock.
Their dropshipping setup is a massive failure which they apparently cant seem to handle.
When contacting their support they just shut down you chat as they have no interest in helping their customers.
All in all a very bad experience, now waiting out the months for this product to arrive and then i will never return nor reccomend shopping at komplett to anyone.

They should reconsider their products and dont do dropshipping as they cant handle it!

No option for delivery and home delivery is expensive, doesn't matter how much you buy. Customer support doesn't have any power than just answering basic questions.

Used to have good experiences with Komplett until I ordered a keyboard that wasn't in their stock

It was in December when I decided to buy a new keyboard (Ducky one 2 mini) on Komplett. They wrote that they would get the keyboards in stock in January and I then ordered the keyboard and waited... and waited... and waited and now I am in April and still haven´t received my keyboard because they kept postponing when they would get the keyboards in stock. I don't understand how it can be so difficult for Komplett to get the keyboards in their stock.

After 4 months of waiting, I have now ordered the keyboard on Proshop instead and canceled my order on Komplett. Proshop have the keyboards in stock and they even plan to deliver them tomorrow. What a world to live in

Conclusion: If you want your product fast, don't buy from Komplett.dk