Recently ported my mobile to Kogan mobile and the process was fairy straight forward. Instructions on the email was swift but unfortunately took a bit longer for my phone to work. Had to called for as... See more
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Kogan.com is Australia's premier online shopping destination, offering amazing deals on TVs, tech, homewares, fitness, fashion, tools, outdoor and more!
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Ordered this dishwasher during a sale. After waiting a week for it to arrive, they advised they didn't know where it was. I requested cancellation, and have requested it numerous times since. Almost 3 weeks later, and Kogan are now ignoring my requests, and no longer replying to communication. I still don't have a dishwasher. Haven't received a refund.
Will likely have no choice but to submit a report to the ACCC and department of fair trading.

Reply from Kogan
Really happy with my recent Kogan purchase of the security camera. The setup was straightforward and the product works exactly as expected. What really stood out was the delivery — super quick! It arrived much sooner than anticipated, which made the whole experience even better. Would definitely purchase from Kogan again.

Reply from Kogan
Great prices and free shipping which is a bonus these days.

Reply from Kogan
I was sent the wrong product which was clearly different and valued at much less than the one I ordered. It took me several weeks to convince Kogan/the marketplace seller via their incredibly frustrating customer care emails that it was incorrect. I have returned it - more than one month on I have no replacement, no refund and am in a endless email back and forth which never resolves the issue

Reply from Kogan
Reliable company with great product's , ease of ordering and quite quick delivery.I have purchased many items from Kogan and been happy with al of them.

Reply from Kogan
I was looking for 2 wool Doonas online and Kogan came as having the best quality for the cheapest price. So they saved me from door to door shopping and didn’t even have to leave the house

Reply from Kogan
The hand and fingers strengthening device was just what an octogenius needed to firm up my grip that has deteriorated with age and at a great price. I look forward to crushing an over-firm handshake.

Reply from Kogan
I haven't used it yet as only arrived today.Icant believe I received within 2 days. from Melb To Sydney .
IT LOOKS GREAT. CANT AIT TOUSE IT

Reply from Kogan
I've been tempted twice by kogan's low prices. Both times my credit card details were used to make unauthorised purchases on kogan's own website. Given that it's twice I've had to deal with the bank, get a new card and switch everything over to the new card the money I saved on kogan was long gone. I'd spend a bit more and avoid this fraud trap.

Reply from Kogan
Easy shopping process and top quality products:) Thank you Kogan Mobile!

Reply from Kogan
Website is great. I forgot to change my address which was done after the order. Emails are still stating my old address. Items are coming from ONE SHOP Kogan and Kogan assures me they have the new address. I certainly hope so.

Reply from Kogan
the process of buying the item was very easy informative and user friendly.
The item has not been delivered yet so cant comment further

Reply from Kogan
The purchase was quick and easy with paperwork sent through straightaway and notifications were excellent

Reply from Kogan
I enjoy the fact that everything i have purchased from Kogan arrives in a timely fashion, in great condition and is exactly what i have ordered.
I have not always had that occur on other retaliers.

Reply from Kogan
It was so easy to order & navigate the website

Reply from Kogan

Reply from Kogan
Ordered product 10 Feb 26, with expected dispatch 10 Mar 26. When item not despatched, queried schedule and told 24-48hrs and will be despatched. Just a flat lie.
Two weeks later I queried and told the same BS.
Requested refund and told might not be possible as they are so busy trying to send things out so quickly!
No customer care phone line, just bots running the place
👎
Not using them again.

Reply from Kogan
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