Recently ported my mobile to Kogan mobile and the process was fairy straight forward. Instructions on the email was swift but unfortunately took a bit longer for my phone to work. Had to called for as... See more
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Kogan.com is Australia's premier online shopping destination, offering amazing deals on TVs, tech, homewares, fitness, fashion, tools, outdoor and more!
Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Kogan
I ordered my goods came within 24-36 hours left in a secure place so effortlessly thank you

Reply from Kogan
I ordered the digital alarm clock for a friend. She didn't want a light on all the time beside her bed and this one only comes on with voice or tapping.
Perfect, she hasn't stop raving about it 👏

Reply from Kogan
I found the product I was after with such ease and straight forward instructions on checking out to complete my purchase.
Highly recommend Kogan !!

Reply from Kogan
Easy to order. Quick delivery. Great app that is easy to use

Reply from Kogan
Easy to deal with and a good product with a great price. 3 day turnaround from placing order to receiving it.
Going experience.

Reply from Kogan
Prompt despatch and delivery.
Havent used my electric blanket yet, but hopefully l will be as satisfied as l was with the despatch and delivery.

Reply from Kogan
So very important to have a website where you know , you always know you are going to get an honest representation of price and variety of product … Kogan affords us all of this , always , so for that reason
I will always visit a reliable source first and thankfully Kogan always deliver time after time .

Reply from Kogan
I have been with Kogan for approx. 10 yrs and have never had one problem with their service

Reply from Kogan
Quick and easy sign in and exit when finished shopping

Reply from Kogan
l have shopped on Kogan since they started the company l have always trusted there site my items always come in good time and lam always updated on my delivery if a item is faulty they will replace it straight away great service thank you

Reply from Kogan
Ordered a bench top dishwasher , I think on Monday and was delivered by Thursday. No hassles, no BS, just straight up and easy. Arrived in perfect condition.

Reply from Kogan
Terrible- run for the hills and never use this company. They send dodgy products and then do nothing to address the issue and returns? Forget it, no such thing as returns.

Reply from Kogan
Process for ordering was simple and quick. Shipping was very fast though it wasn't coming from too far.
I'd order again but definitely thoroughly checking measurements in future.

Reply from Kogan
Do not be misled by the follow-up comments from Kogan suggesting they are engaged and responsive.
Despite providing clear and irrefutable evidence, including their own advertisement showing the correct product configuration, and escalating this matter five separate times, there has still not been any meaningful response or resolution.
The only engagement has been surface-level replies, while the core issue remains completely unaddressed.
It is particularly disappointing because the public responses create the impression that Kogan is actively working to resolve issues, however that has not been my experience.
In reality, even after repeated escalation and providing clear supporting evidence, there has been no accountability and no outcome.
Based on this experience, I would strongly caution others to look beyond the public replies and consider whether issues are actually being resolved.

Reply from Kogan
The product i purchased arrived very quickly and in great condition, also it is a very good product at a great price.

Reply from Kogan
Very reasonable priced item.
Easy to order.
Prompt delivery.

Reply from Kogan
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