KnowledgeHut Reviews 3,979

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional service, noting the efficiency and ease of their overall experience, and are particularly impressed with the quick response times and smooth user experience. The product, often described as well-structured and engaging, receives high marks for its content and the knowledgeable trainers who provide real-world examples. However, some customers also noted issues with customer service, mentioning slow replies, conflicting information from different agents, or a complete lack of response. A few other people also expressed concerns regarding the quality or delivery of some courses and issues with receiving promised certifications or course access, leading to frustration and wasted effort.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the well-structured and engaging... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the trainers for being knowledgeable,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the outstanding support,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers found the training... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've found the certified scrum product owner certification program I did to be a benefit so far. I enjoyed the two day 8-hour long classes, the instructions were clear, the classes started and ended o... See more

Rated 5 out of 5 stars

I have completed my Agile Coach - long-awaited certification recently.Thanks to knowledgehut team for arranging it so smoothly and efficiently. The trainer - Vani Prakash . She was very good and ex... See more

Rated 5 out of 5 stars

I attended CSM course of Daniel Gullo The course was well structured and the trainer was very knowledgeable The 2 days session was insightful and the learning sessions were through hands on activi... See more


Company details

  1. Education Center

Written by the company

KnowledgeHut is a global ed-tech company, helping organizations and professionals unlock productive excellence through skills development. Our Immersive Learning platform deploys customized learning modes enhancing the skill application capabilities of global IT workforce. Our Instructor-Led Online Trainings are designed to meet the re-skilling and up-skilling requirements of professionals. We offer trainings across – People & Processes, Data Science & Analytics, Full Stack Development, Cyber Security, Future Technologies, & Digital Transformation.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had an outstanding experience with SPC training

I had an outstanding experience with Knowledge Hut's SPC training. Both the trainers brought deep real‑world expertise, experiences and communicated every concept with clarity, patience, and precision. Their ability to simplify complex SAFe topics made a huge difference in my learning journey. Thanks to their guidance and the well‑structured course materials, I passed the SPC exam on my first attempt with a 95%. I’m grateful for the quality of instruction and highly recommend this program to anyone pursuing SPC certification.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

CAVEAT EMPTOR

Knowledgehut aka learnerhut is a scaam out of india which offers no recourse for fraudulent billing, and employs a popular new tactic of billing through another company name when blocked elsewhere

27 February 2026
Unprompted review
Rated 5 out of 5 stars

CSM Course Review

Last month have done CSM course through Knowledgehut platform and the experience was really smooth. I was guided properly by an expert like which course I should purchase and the details were also provided for the same.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Generative AI course for POPM

The Generative AI course for Product Owners and Product Managers provided a strong practical foundation in applying AI across the entire product lifecycle—from ideation and discovery to delivery, optimisation, and data-driven decision-making—while emphasising real-world application, AI-first product thinking, and responsible AI adoption. A key highlight was the completion of four end-to-end product projects addressing real business and user challenges: Fit-Track Pro, a personalised AI-driven health and fitness product; EduLearn Hub, an AI-enhanced learning platform enabling personalised education at scale; Safe Ride, a safety-focused mobility solution leveraging AI for trust and risk detection; and GreenGrocer, a sustainability-driven grocery platform optimising operations, demand forecasting, and customer experience through Generative AI.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

CSM course Knowledgehut

I have recently enrolled for CSM batch with trainer Govind Abkari for CSM certification from Knowledge hut. I must say it was one of the best decision i have taken to enroll it from Knowledge hut. Not only it was informational but it also solved all my queries throughout the process. I must recommend it for someone looking to upgrade their skillset in a structured way!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

The perfect catalyst for my ITIL 4 journey!

I recently completed my ITIL 4 Foundation certification through upGrad and couldn't be happier with the experience. The curriculum was exceptionally well-structured, making complex concepts like the Service Value System (SVS) easy to grasp and apply.
The highlight was definitely the mentorship from Santhosh Kannan—his industry insights were invaluable in helping me bridge the gap between theory and real-world ITSM practice. Thanks to this program, I achieved a perfect score on my exam! I highly recommend upGrad to any professional looking to sharpen their expertise in Service Management."

3 February 2026
Unprompted review
Rated 4 out of 5 stars

They helped summarize the course and…

They helped summarize the course and provided clear direction on how to approach this vast PMP curriculum in a structured way without missing any important topics. The content was well-organized, easy to understand, and focused on what truly matters for the exam. Their guidance made the preparation process more manageable and boosted my confidence significantly. Highly recommended for anyone preparing for PMP.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and impactful

KnowledgeHut upGrad provides a very professional environment for online learning. From the seamless enrollment process to the high-quality study materials, everything was top-notch. I especially appreciated the 1:1 mentor support which helped me clear my doubts instantly. Truly worth the investment for career growth.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

PMP Training and Certification with…

PMP Training and Certification with Knowledge Hut

I recently completed my PMP training with Knowledge Hut (upGrad), and I would highly recommend them for PMP or Scrum certification programs. The course was well-structured and truly worth the investment. At the beginning, our batch faced some challenges with the trainer, but the workshop manager acted promptly by assigning a new trainer and regularly checking in to ensure we were satisfied. The replaced trainer was exceptionally skilled, explained concepts clearly, and enriched the sessions with practical, real-world examples. Overall, the experience was positive and reinforced my confidence in choosing upGrad for professional certification training.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an “A Truly Outstanding Learning Experience!” experience with the…

I had an excellent experience with the UpGrad Team and Knowledge Hut while completing my P.O.B.M. certification. The course was well‑structured, the instructor delivered the concepts clearly, and the overall learning journey was truly valuable. The support I received throughout the program was outstanding. A special thank‑you to @Priyanka and @Dolly for their consistent guidance and help. I’m excited to continue pursuing more certifications with the confidence and knowledge I’ve gained.

#UpGradTeam #KnowledgeHut

9 January 2026
Unprompted review
Rated 5 out of 5 stars

CSM training

I recently completed the CSM training at Knowledgehut. What stood out for me was the practical examples and how nicely the sessions were paced. The trainer was an industry expert who made the entire experience very engaging. Highly recommended.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Getting a refund from KnowledgeHut feels highly unlikely

I payed for a CSM course and couple of weeks later, 3 days before the course start, I received an email that the course got canceled. They offered me alternative courses, but none of them was suitable for me, so I asked for a refund.
Unfortunately, getting a refund from KnowledgeHut feels highly unlikely, because I have received several phone calls and multiple emails from them where they explain that I can take another course, but no one even tries to answer on my request for a refund.
At this point my experience with KnowledgeHut feels a lot like a scam and I'm wondering if they are a legit platform in the first place.
On top of that their customer support is simply terrible with multiple different people contacting me and every time I had to explain again and again that there weren't any suitable alternative courses for me and that I want a refund.

19 January 2026
Unprompted review

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