We had a problem with Japanese Knotweed. We contacted Clive and the team at Knotweed Services 3 years ago. The service this company provides is excellent. Providing regular visits and treatments as ne... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The UK's Japanese knotweed removal Specialists. Providing Premier Japanese knotweed control, treatment and removal services for both the domestic and commercial markets.
Arrow Bridge, Grange Lane, B48 7DJ, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Located some plants in my garden that I was concerned could be knotweed. I sent images to Knotweed Services (UK) Ltd via WhatsApp and they confirmed in less than 24hrs that it was NOT Japanese Knotweed. Very professional and reassuring. Thank you!

Reply from Knotweed Services (UK) Ltd
I contacted knotweed services as I suspected some Japanese Knotweed in my garden, they advised to send a email with pictures and responded in 20mins to advise they suspected it wasn’t, FOC.
Very quick and reliable service. Would recommend.

Reply from Knotweed Services (UK) Ltd
excellent and quick response and well explained

Reply from Knotweed Services (UK) Ltd
I contacted Knotweed Services because a visitor suggested some plants growing wild on the play areas could be Japanese Knotweed.
I sent a photograph and received a reply the same day. Very prompt and very helpful, thank you.

Reply from Knotweed Services (UK) Ltd
I submitted a photo as I was concerned we may have knotweed in our garden. I had a prompt reply from knotweed services reassuring me that it was not knotweed.

Reply from Knotweed Services (UK) Ltd
Very helpful advice received very quickly confirming that the suspect plant is not knotweed. Thank you for this. Much appreciated.

Reply from Knotweed Services (UK) Ltd
I used the online form to send in some pictures, as a contractor had been out to look at the garden and said it looked like we had knotweed. I got a very prompt clear response advising that it isn't, so avoided any further cost or stress.

Reply from Knotweed Services (UK) Ltd
I emailed a photo enquiry & Mollie replied within the hour, putting our mind at ease. Excellent.

Reply from Knotweed Services (UK) Ltd
GOOD HONEST IDENTIFICATION - Sent off a photo of what looked like it could have been Japanese Knotweed. Got a response within 24 hours that indicated that it was not. No attempt to up/on sell. That's good ethical business practice. Thanks guys, much appreciated.

Reply from Knotweed Services (UK) Ltd
The speed of the response which involved the form's free identification service for l knotweed based on photogrpahs submitted

Reply from Knotweed Services (UK) Ltd
Clive rung me basically as soon as they did the survey. Advised me everything was fine and didn’t need to do any work as the knotweed was far from the house.
Then had the survey through few hours later, after being told the turnaround is 74 hours.
Hope I don’t need to use the service again, but if I do, I’ll be coming back to this company. Very pleased.

Reply from Knotweed Services (UK) Ltd
Very prompt reply to my request and very helpful confirmation! Thank you!
We required an urgent Japanese Knotweed report due to the time limit with the completion. Both the appointment and the report were completed on the same day. Excellent service. Would recommend.
I enquired about Japanese Knotweed with this company and spoke to Louise on 10th October 2024, she was extremely helpful and very patient with me in explaining to me regarding this knotweed and the cost and what next steps would be. I again dealt with Mollie and went through further questions I had, I asked if I could initially send some pictures or videos of the garden to see if this Japanese Knotweed can be spotted. She was extremely helpful and replied back to me within a day and confirmed that my new purchase has No signs of the Japanese Knotweed and without any charges to me.
I am extremely grateful to the company and both Louise and Mollie for their professional service and advise provided to me.
I would highly recommend this company.
Kind regards
Nilesh
As a property investor, I’ve worked with [Knotweed Services (UK) Ltd multiple times, and I can’t recommend them highly enough! Whenever I’m considering a new property, they are my go-to experts for identifying potential issues with Japanese Knotweed. Their team is incredibly knowledgeable and responsive, always helping me determine if the property I’m interested in is affected.
They provide thorough assessments and clearly explain their findings, giving me peace of mind in my decision-making process. Their expertise in identifying and addressing Japanese Knotweed issues is truly impressive.
What stands out the most is their commitment to effective remediation. They not only identify the problem but also create comprehensive plans for treatment, ensuring that any potential issues are resolved swiftly and efficiently. Their professionalism and dedication to customer service make a potentially stressful situation much easier to handle.
If you're a property investor or anyone needing assistance with Japanese Knotweed, I wholeheartedly recommend Knotweed Services (UK) Ltd. They are the best in the business, and I always seek their advice when buying property. Trust me, you won't regret choosing them!
They were quick to come in & survey, confirming within 1 working day that we were free of knotweed.
I noticed a plant with heart shaped leaves and red stems at the property I am in the process of buying and was concerned that it was Japanese Knotweed. Thankfully I found this service who confirmed from the photos I sent them that it was not. I really appreciated their quick response, one less thing to worry about.
Their communication skills and honesty.A job well done
I got a quick response. We did panic and when I found this website with free identification I took advantage. They reassured me that this is not Knotweed Since then, we've had it reconfirmed from another source.

Reply from Knotweed Services (UK) Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.