Knightsbridge Commercial Reviews 625

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the team's attention to detail, proactive approach, and dedication to client interests. Reviewers frequently mention the swift response times and clear communication, which contribute to a smooth and efficient experience throughout the process. However, some customers also noted issues with communication, mentioning that responses could be slow or that different agents provided conflicting information. A few people expressed dissatisfaction with the lack of detailed information provided for buyers without first signing an NDA, and some experienced difficulties in getting their inquiries answered or followed up on in a timely manner.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Customers consistently note positive experiences with service, praising the excellent communication,... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness,... See more

Response time

Clients share positive opinions on response time. Many customers praise the staff for being consistently... See more

Customer communications

Users describe positive interactions with contact. Customers praise the excellent communication, swift... See more

Based on these reviews

Rated 5 out of 5 stars

Selling a business is never an easy decision. From day one having Leanne Boulding by our side made is feel much more comfortable. Her regular none pushy check ins are very much welcomed. Our decisi... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Knightsbridge. They produced a beautiful brochure within the timescales that were laid out. They found a buyer very quickly. The deal fell through, but Paige was t... See more

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Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 5 out of 5 stars

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and als... See more

Company replied

Rated 5 out of 5 stars

Great meeting with Chris Darroux at Knightsbridge. For an SME like ours it would be a perfect fit and a well tailored service. Chris did an excellent job presenting Knightsbridge, explaining process,... See more

Company replied

Rated 5 out of 5 stars

We recently had occasion to use the services of Knightsbridge. Paige Brindle who has been handling our transaction . Paige is a credit to Knightsbridge and is superb at her job. Her attention to detai... See more

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Rated 5 out of 5 stars

We were introduced to Sara Thomasson at Knightsbridge 2years ago . It has been a long journey and Sara has always been very supportive and kept us up to date with all the information we required. Sara... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge sold our business for us. We worked with Sara Thomasson who was fabulous. She worked diligently to find the right buyer for us, she kept us informed throughout the whole process and wa... See more

Company replied

Rated 5 out of 5 stars

It is a nerve wracking selling a business that you have built up from scratch but I really valued the service I received from Knightsbridge. Sara Manville guided me through the process and was a valu... See more

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Rated 1 out of 5 stars

“Following up on the letter” - err, no. Spam email to a guessed (non existent) email address, but caught in a catchall mailbox. Why do you you do it Ma**n B**rs? Do you think I will... See more

Company replied

Rated 1 out of 5 stars

Feel sorry for sellers Knightsbridge doesn’t advertise enough information for buyers when you asked any simple question they want you to fill in NDA form for unnecessary details. If you taki... See more

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Rated 5 out of 5 stars

The team at Knightsbridge have been excellent in guiding me through the sale preparation process. Kate and Jonathan were both clear, responsive and professional, and they turned around the documents q... See more

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Rated 5 out of 5 stars

I have been working with Neil Weaver over the past few months as the buyer of a business. I found him to be very helpful, knowledgeable and easy to deal with, and he definitely helped to make sure the... See more

Company replied

Rated 5 out of 5 stars

Matthew, karen and Sara have been its extremely professional in a friendly and more than cooperative manner. As a company buyer brokers are not always the most helpful, that is not the case with Knigh... See more

Company replied

Rated 5 out of 5 stars

Can highly recommend working with Knightsbridge! Harriet has been excellent to work with so far. She has been very responsive to my emails and has been great at sending me businesses for review. I loo... See more

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Rated 4 out of 5 stars

The staff at Knightsbridge were very knowledgeable and helpfull, especially Saahil Chatoo. From the start once the online documents had been produced he arranged all the appointments all around my av... See more

Company replied

Rated 5 out of 5 stars

Working with Sara T was a delight as we made our most recent acquisition. In what wasn't the simplest of transactions given the vendors lack of experience in selling a business it was helpful to have... See more

Company replied

Rated 5 out of 5 stars

Almost 12 months of action from Knightsbridge, in particular Sara. Found loads of possible buyers from all over the country. Staff always polite and efficient. Excellent service all round.

Company replied

Rated 5 out of 5 stars

I had a great experience with the team. Matthew from administration was very helpful and kept me updated by following up on everything I needed. Sara, the sales negotiator, was also fantastic in help... See more

Company replied

Rated 5 out of 5 stars

We are a small specialist consultancy and appointed Knightsbridge to market our firm in the summer of 2024. Commercially we adjudged their fee structure to be transparent and competitive. All m... See more

Company replied

Rated 5 out of 5 stars

Elle has been excellent as assisting me in the buyer process. She has always been responsive to emails, and really helpful in sending me businesses that are of interest. Would highly recommend Knights... See more

Company replied

Rated 5 out of 5 stars

I used KBS for the successful sale of our small business. We had a bit of a rocky start, but Sara Manville was both professional and pragmatic in dealing with our sale matters once appointed. I have n... See more

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Rated 1 out of 5 stars

Rewriting again after initial review was removed upon request of Knightsbridge. I've been dealing with Jennifer M. (apparently can't use full name else it'll be removed), who has been quite frankly -... See more

Company replied

Rated 5 out of 5 stars

We’re an M&A group focused on healthcare acquisitions and engaged Knightsbridge for a recent transaction. Initially, we worked with Ben Hunt (now departed), who was highly responsive and thorough... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Donald and Daniel and both have been great. Very understanding and answering all the crazy questions and being patient with me no pressure. Very good communication so far and... See more

Company replied

Rated 5 out of 5 stars

As a potential buyer, Knightsbridge acted super promptly to my enquiry and followed up. It was a refreshing change, as I have found this is not the case with many agents.

Company replied

Rated 5 out of 5 stars

Positive experience so far working with Knightsbridge! The team have all been excellent to work with so far; very responsive to my emails and sticking to deadlines/timelines in the marketing stage. I... See more

Company replied

Rated 1 out of 5 stars

Spammers. NDA, you've approached me idiots. Either pitch it, or don't waste my time yoyu desperate fools. Inbox thieves. Would not recommend. You do spam. Completely cold email. Simple as that. The... See more

Company replied

Rated 5 out of 5 stars

Very encouraging initial call with Jay and I am excited to see how the process of selling my 23 year old drinks business via KBS goes over the next few months.

Company replied

Rated 1 out of 5 stars

asked for details about a company filled in the confidentiality form phoned and phoned kept getting told they had the form then another person said they didn't have the form. emailed them the form a f... See more

Rated 5 out of 5 stars

Ellie is very responsive and supportive in getting you the information you need to make a decision. Whereas most brokers feel butthurt and just stop engaging when their opportunity turns out to not be... See more

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Rated 2 out of 5 stars

Not very quick with responses. I missed out on my dream business because of a lack of transparency and communication. I was willing to out bid other offers as well.

Company replied

Rated 5 out of 5 stars

Thank you for all your help in finding a buyer for our business, and guiding us through the first time experience with great customer service and professionalism. Special thanks to Leanne for always... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Ben Hunt from Knightsbridge. Kept in contact constantly to update us throughout each stage of the sale. Highly recommend them!

Company replied

Rated 1 out of 5 stars

I went with KBS after receiving several letters from them as they sounded good, unfortunately too good to be true, and I’d recommend you avoid this company. Several calls with prospective b... See more

Company replied

Rated 4 out of 5 stars

Saahil Chatoo has been brilliant in helping manage the process of me buying a new business. His communication has been great and he kept the process moving at a really good pace. If you're using Knigh... See more

Company replied

Rated 5 out of 5 stars

Great communication from start to completion on the sale of our business. Ben Hunt worked with us to achieve the best possible result. Highly recommended

Company replied

Rated 3 out of 5 stars

The Good They found a buyer for our business Paige was first class. Kept me informed all along and chased what needed to be chased. The Bad The valuation, on which the fee was loosely based,... See more

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Rated 5 out of 5 stars

Peter Taberner provided an excellent service. We sold the business in a couple of days. Knightsbridge provided a great and personal service and would thoroughly recommend them.

Company replied

Rated 5 out of 5 stars

Thank you to Ellie Brown who has been very helpful, responsive and easy to work with. I look forward to continuing this on going relationship.

Company replied

Rated 5 out of 5 stars

So far so good, recently started working with this company. So far, very prompt and professional and making things easy. I look forward to our ongoing relationship.

Company replied

Rated 1 out of 5 stars

The company take ages to get back to you some times don't even bother, if I was a company selling with theses I would think twice.

Company replied

Rated 5 out of 5 stars

Great service .Karen Clarke dealt with the transaction with professionalism and always followed up to ensure the deal went through without a hitch . highly recommend .

Company replied

Rated 5 out of 5 stars

I have been working with Leanne Boulding over the course of selling my business and she has been extremely helpful and communicative. The eventual partial sale took a long time but that was due being... See more

Company replied

Rated 5 out of 5 stars

Hi, I have used Knightsbridge Commercial for inquiring about businesses for sale. I have found their staff consistently reliable and responsive in providing the information and in connecting us with t... See more

Company replied

Rated 5 out of 5 stars

So far very good experience (I have liaised with Matthew and Jasmine). Unfortunately, it has not turned into an acquisition yet, but the brokers seem eager to help and support.

Company replied

Rated 5 out of 5 stars

I have recently sold my families business with Knightsbridge and what a job Leanne did ! To say the buyer was interesting is probably far from the truth of it all. It was a very challenging sal... See more

Company replied

Rated 5 out of 5 stars

Harriet has been exceptional in all that she does , we really enjoy working with her and she should keep up the great work.

Company replied

Rated 5 out of 5 stars

They worked very hard to achieve the sale. Sara Thomasson in particular was very professional and responded quickly to any questions/ issues. I would highly recommend.

Company replied

Rated 5 out of 5 stars

Big thanks to Elle Scott for the seamless help today. They were professional, knowledgeable, and handled my request with zero friction. I really appreciated the clear communication. Great experience.... See more

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Rated 5 out of 5 stars

Charlotte Murray was exceptionally polite and very quick in supplying the details of the different businesses that we were interested in. All requests were answered and followed up on in good time.... See more

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Rated 1 out of 5 stars

PLEASE BE AWARE - this company have tried to buy my silence and I have refused. I was offered £2000 plus VAT to remove this review which I declined. That's how b... See more

Company replied

Rated 3 out of 5 stars

The company has a good portfolio and has been good at following up with businesses that could be of interest to us. They are also proactive and helpful in setting up meetings. The valuations they tell... See more

Company replied

Rated 5 out of 5 stars

Mathew was very quick at responding and got us the information we required. Answered all our questions and was very helpful.

Company replied

Rated 5 out of 5 stars

I've worked closely with Ben, Harriet, Chloe, and Jennifer, and they've all been incredibly professional, helpful, and responsive throughout the entire process. Each of them took the time to understan... See more

Company replied


Company details

  1. Business Broker
  2. Commercial Agent
  3. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

625 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We have continued to receive excellent…

We have continued to receive excellent acquisition opportunities from Knightsbridge and their communication and ease of engagement is extremely good.

20 March 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi David,

Thank you for your five-star review! We are glad to hear of your experience with ourselves, and hope to find you the perfect opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very helpful and professional…

Very helpful and professional throughout the whole process. Fingers crossed for a great result. Mike

18 March 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mike,

Thank you for your five-star review! We are glad to hear of your feedback regarding our services!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Reliable broker for buying and selling business

Hi, I have used Knightsbridge Commercial for inquiring about businesses for sale. I have found their staff consistently reliable and responsive in providing the information and in connecting us with the sellers or their representatives. I would recommend them.

3 March 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Kira,

Thank you for your review! We are pleased to hear of your experience with ourselves and its been a pleasure working with you! Hopefully we find you the right opportunity soon.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

Not to be trusted

Not to be trusted. We registered our interest for many opportunities - made us sign NDAs, send teasers, and after a long while make up strange excuses on why the opportunity no longer exists.

12 January 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Miran,

Thank you for your review. I have spoken with my colleagues, and I believe the information was sent across to yourself on multiple different opportunities. Ultimately, it is our clients decision as to if they wish to proceed with enquiries further However, if you can please contact 01204 588387 and speak with a member of the Admin team, we are more than happy to discuss your further interest and talk you through the process.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Ellie Brown is super-helpful

26 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi,

Thank you for your five-star review in connection with my colleague Ellie!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Ellie Brown was excellent at follow up…

Ellie Brown was excellent at follow up and checking what other information i may need. Good to know enquiries are followed up.

25 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Tibs,

Thank you for your review regarding Ellie! We are pleased to hear of your experience!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Ellie is very responsive and supportive…

Ellie is very responsive and supportive in getting you the information you need to make a decision. Whereas most brokers feel butthurt and just stop engaging when their opportunity turns out to not be a good fit for you, instead Ellie tries to better understand your criteria and gets back to you with deals that could fit.

26 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Marcio,

Thank you for your review regarding Ellie! We are glad to hear of your positive experience with ourselves and hope to find you the right business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

When I decided to use Knightsbridge to…

When I decided to use Knightsbridge to help me sell my company, I was contacted by Leanne Boulding and she told me that she would be dealing with selling my company. She has been professional and also very friendly at the same time in helping me try to sell my company. I decided not sell my company in the end. But I would suggest Leanne to anybody wishing to sell their company through Knightsbridge.

25 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Phillip,

Thank you for your five-star review in connection with the sale of your business! Despite your personal decision, we are grateful to hear of your experience with ourselves, and I will definitely pass across your comments to Leanne!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Jasmine's communication has been great…

Jasmine's communication has been great so far in my search for a business.

25 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Zak,

Thank you for your review in connection with Jasmine! We are pleased to hear of your experience in finding a business and hope to find you the perfect opportunity!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

As a potential buyer - Great Service

As a potential buyer, Knightsbridge acted super promptly to my enquiry and followed up. It was a refreshing change, as I have found this is not the case with many agents.

21 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Andrew,

Thank you for your five-star review! We are pleased to hear of your experience with ourselves as a buyer! Hopefully we can find you the perfect opportunity soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 4 out of 5 stars

Repsonsive, professional and interested

Having made the decision to sell my business, I wanted to give myself the best chance of achieving a 'good' sale, so committed to a process of identifying and talking to a number of entities that could facilitate. I've found KBS to be the most professional and the most interested. I've been impressed with their extensive experience, with all of their people who are responsive and professional - and their process.

2 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Simon,

Thank you for your review! We are pleased to hear of your experience with us and happy to hear you have chosen us for the sale of your business!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very professional and responsive with…

Very professional and responsive with best results.

20 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Saleh,

Thank you for your review! We are glad to hear of your experience with ourselves and hope to find you the perfect business soon!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Beckie did a great job on marketing materials

So Beckie did a great job on drafts, amends and final production of marketing materials - a good springboard for the sales team to get properly stuck in!

20 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Charles,

Thank you for your review in connection with Beckie! We are glad to hear of your feedback with ourselves!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Ellie was very helpful and proactive in…

Ellie was very helpful and proactive in providing information and assisting with queries.

18 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nigel,

Thank you for your review in connection with my colleague Ellie! We are happy to hear of your helpful experience!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Extremely fast to find a buyer

Extremely fast to find a buyer. Helpful from the registration to the after sale. Karen and the team super professional.

1 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Ciprian,

Thank you for your five-star review in connection with Karen! We are pleased to hear of your experience with ourselves and wish you all the luck for the future!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

business sale

Almost 12 months of action from Knightsbridge, in particular Sara.
Found loads of possible buyers from all over the country. Staff always polite and efficient.
Excellent service all round.

16 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Roger,

Thank you for your review regarding Sara! I will definitely pass across your comments across to her!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 1 out of 5 stars

Crazy NDA (in my view)

The NDA should not be signed by anyone as far too wide and inappropriate

16 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Mr Wilder,

Please can you contact our offices on 01204 588387 and speak with a member of the team to ascertain which side of the department will need to handle your query, as we are unable to find you on the system currently.

Thank you.

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Working with Knightsbridge

We are a small specialist consultancy and appointed Knightsbridge to market our firm in the summer of 2024.
Commercially we adjudged their fee structure to be transparent and competitive.
All milestones were achieved and we felt fully supported throughout.
The duration of the process was entirely attributable to our market sector and in no part attriutable to Knightsbridge.
In the second half of the process, our account was acquired by Leanne Boulding who was so proactive, fully engaged and inordinately courteous and helpful that it made what at times was a challenging task far easier.
All in all, we were completely satisfied with Knightsbridge's expedition.

13 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Steve,

Thank you for your five-star review! We are pleased to hear of your successful completion and wish you all the best for the future!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Very good communication and well…

Very good communication and well presented documentation regarding the progress of our company.

11 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Granit,

Thank you for your kind review! We are glad to hear of your positive experience with ourselves so far!

Kind regards,
Chloe McNulty
Operations Support Manager

Rated 5 out of 5 stars

Thank you to Ellie Brown who has been…

Thank you to Ellie Brown who has been very helpful, responsive and easy to work with. I look forward to continuing this on going relationship.

9 February 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Hi Nabeel,

Thank you for your five-star review in connection with Ellie! We are happy to hear of your experience and hope we can continue to work with you!

Kind regards,
Chloe McNulty
Operations Support Manager

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