Kiwi Spas Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Spa

Information provided by various external sources

At Kiwi Spas we can help you enjoy the luxury of a hot tub or swim spa at refreshingly low prices


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I tried their DMK facial

I tried their DMK facial, and it was one of a kind luxurious experience
I get facials pretty often
But I never seen anything like DMK + Jet Peel in San Diego
Made my skin flawless for three weeks

Absolutely love their skincare products
they work miracles
Best facial in San Diego, hands-down

21 January 2025
Unprompted review
Rated 4 out of 5 stars

I have apparently reviewed the wrong company.

When I wanted to buy a spa there was an instant response.

3 August 2022
Unprompted review
Kiwi Spas logo

Reply from Kiwi Spas

Hi Jeremy, thank you for taking the time to give a review, however, I see you are in NZ, we are a British based company and only have customers in the UK and Europe. You've reviewed the wrong company and questioned the authenticity of our other reviews.

Rated 5 out of 5 stars

Second hot tub from Kiwi Spas …

Bought our first hot tub from Kiwi spas 10 years ago and having just moved, we now a brand new one! Paul has always been fantastic, trained us up on maintaining the hot tub and on the rare occasion there has been a query he has always popped over to see us. We have recommended Kiwi to friends who have also been delighted. There is no hard sell, just a great quality product that lasts and brilliant after sales service.

16 February 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend kiwi spas…

I would highly recommend kiwi spas right from the start Paul was so helpful and nothing to much trouble. And believe me I knew nothing about hot tubs so had lots of questions etc.
If your thinking of getting a hot tub def go to kiwi I can’t say enough positive comments about them. Last but not least hot tub worth every penny. It’s so relaxing and definitely helps me unwind and feel fantastic.

15 March 2021
Unprompted review
Rated 5 out of 5 stars

After researching on line for hot tubs…

After researching on line for hot tubs I found Kiwi Spas to be the best priced. After being a little sceptical we decided ro go with one, and am so pleased we did. From the first moment we contacted Paul at Kiwi Spas the service has been exceptional, even when we had a fuse go recently Paul came up and fixed it promptly. Would recommend to anyone!!

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Great Company who go out of their way to help your dreams come true.

What can I say amazing service. Paul was really helpful from the moment we contacted him and had what we wanted in stock. He helped us overcome several challenges with us getting it into our garden and with where to position it. Once all that was sorted it was able to be installed very quick and we have spent many happy hours relaxing in it. I totally recommend Kiwi Spas you won't be disappointed.

18 January 2021
Unprompted review
Rated 5 out of 5 stars

Repairs needed and a service on a 13…

Repairs needed and a service on a 13 year old hot tub caused us to search the internet and reach out to Kiwi Spas. Excellent! - response time, visit arrangements, diagnosis, clear articulation of options and costs, friendly and professional. We now have a hot tub we can use again. Highly recommend. Thank you Paul

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Hot Tub Relocation and Set Up without breaking the bank !!

Bought an 18 month old Jacuzzi Hot Tub, tried to get main dealer to help with relocation but didnt get a call back, and was told it was a pig of a job and they were too busy.

Seller recommended Kiwi Spas, Paul came and done a site visit at both addresses, gave us a good price to relocate , which he did quickly and professionally . Our electrician came and done the necessary cables and Paul returned set up tub, gave me clear simple instructions which didnt require an A level Chemistry to understand.
We would really like to recommend Paul@ Kiwi Spas to provide a super friendly service without breaking the bank ! Honest & reliable what a find

5 June 2020
Unprompted review
Rated 5 out of 5 stars

Waikato Hot Tub

Professional and reliable service and would highly recommend Kiwi Spas.

Purchased the Waikato tub and our really happy with the product.

The installation team come prepared and overcame the obstacles they faced in getting the hot tub into position.

21 May 2020
Unprompted review
Rated 5 out of 5 stars

One of the best thing that I did…

One of the best thing that I did sixteen years ago was to purchase a Kiwi Spas Hot Tub. I use the hot tub every night and being tall it has kept my back in a decent state. I have since used Paul from Kiwi Spas to service my hot tub every year and the tub runs like new.

Paul provides an excellent service and is always on hand should a problem occasionally arise. Recently one of the two pumps had to be replaced and Paul had the tub working properly in a very timely fashion and the cost was very reasonable.

17 May 2020
Unprompted review
Rated 5 out of 5 stars

We used Kiwi Spas when we moved into a…

We used Kiwi Spas when we moved into a house with an existing hot tub. Paul was very helpful and advised us what we needed to ensure the hot tub was clean and safe to use. He advised on chemicals and how a regular service will avoid future problems. Very happy to receive a professional service with no hard sell. Highly recommended.

16 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look