While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID RTP is shocking very little or no bonus at all still waiting on my winnings going into my bank from last week!!! Wins are shocking, I get its gambling but no bonuses and don't say that are rando... See more

Rated 1 out of 5 stars

Waste of money,waste of time the site is run by cowboys cant speak to anyone. Payed in 20 pounds got bonus for spins won nothing try to play bingo gets cancelled more times than not cause no one is pl... See more

Company replied

Rated 1 out of 5 stars

Absolutely ridiculous company. Tried reopening my account after 6 months of excluding. To pass security with safer gambling I was asked to remember the date I last logged in. As if anyone would rememb... See more

Company replied

Rated 1 out of 5 stars

tottaly scam i been catch them when they fixing issue with game been win over 400 and been not compensation Untrustible web site they explained need smash target wagerin and i was did 4x time that w... See more

Company replied

Company details

  1. Events & Entertainment

About Kitty Bingo

Information provided by various external sources

Sign up to Kitty Bingo the fluffiest online bingo site and play the best in online bingo, slots and card games. You will receive a great welcome bonus and regular promotions and extras to get your claws sunk into.

Enjoy the perks of being a Kitty club member with a dedicated VIP manager, climb the five tiers of the VIP scheme and along the way you will find entertaining promotions and many perks, like chat games, quizzes and great prizes to be won. Kitty Bingo has a great community feel, welcoming 1000s of new players every month to our friendly roomies and chat hosts.

Kitty Bingo is also licensed and regulated by the Alderney Gambling Control Commission, License Number: 71 C1, to offer Gambling facilities in jurisdictions outside Great Britain

Contact info

1.4

Bad

TrustScore 1.5 out of 5

268 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID RTP is shocking very little or no…

AVOID RTP is shocking very little or no bonus at all still waiting on my winnings going into my bank from last week!!! Wins are shocking, I get its gambling but no bonuses and don't say that are random because that's not true yous decide because its certainly not the games, UTTTER CRAP and to not have paid my winnings is worse

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Minus minus minus avoid this site at…

Minus minus minus avoid this site at all costs I've just spent £25 on deal or no deal 75 and aunty's Jo wiped the board with big wins every game I'm not a sore lover but when you don't get anything in 8 months and see constant same names something doesn't add up so I suggest you play on this site at your own risk I will see if I win in the draw Tuesday bet I won't then account closing im going elsewhere this sites a tip off

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Unfair chat room

I hate what goes on in chat as there are two players who win all the chat games and block everybody else so you can't see if you won a chat game. It always ends up being them that won. I think they're the same person though have no idea how that's possible. Not really conducive to a friendly chat room when you have players who have blocked everyone for no reason and pocket £10 a day in chat games not leaving anything for anyone else! Selfish behaviour and they ought to be banned. Just taking advantage because they have a faster internet. Horrible chat experience because of those two players. Everyone else is nice and CMs are nice though they're not on all evening. If they sorted out chat and made it fairer it'd be a decent site.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Joke

Joke! If you win anything they lock your account and demand all your personal details, passport, driving licence, bank statements, council tax bill, selfie, etc

All the stuff needed to clone your I.D. online

A bit much to play a bit of bingo

Total rip off

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam promotions

Sign up 10 pounds and receive 30 pounds bonus when you use it on bingo?
Did that but no bonus given after spending it.
Customer service came up with some jargon and copy and paste reply to not give the sign up bonus

22 July 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if i could

I would give zero stars if i could
The worst site I've been on by far 138 players in a room and i was just seeing the same 5/6 people winning every game, they were never in the room. Needs looking into i think. waiting 30 minutes to speak to someone number 1 in queue i gave up and left.
Stay well clear

29 June 2025
Unprompted review
Rated 1 out of 5 stars

took my deposit twice then shut my account

i deposited and kitty bingo took the payment out twice i got in touch with customer services who where rude to say the least i was told to phone the police and then my account got locked i tried contacting again to be told ive got the right information basically go away and phone the police i can’t believe the rudeness off staff i’ve got all the screen shots of my statement and transaction history with them which clearly states what has happened so i am getting in touch with the right people be careful if you ever deposit with this site taking double deposits then will shut your account down so you cant do much about it

14 May 2025
Unprompted review
Rated 1 out of 5 stars

I joined kitty and won and they…

I joined kitty and won and they transferred the money,I've won again and they have closed my account....I've sent off all my details to verify who I am and I've not got a single bit of response....these companies should ask you to verify who you are before they take your money not just when they have to pay you out

26 April 2025
Unprompted review
Rated 2 out of 5 stars

I have been a member for many years and…

I have been a member for many years and it’s only recently I’ve had issues with promotions. Last month I was upgraded to the rewards vip which was great but unfortunately there was one promotion that I had issues with. After I wagered the right amount I had to call or go on live chat to have my bonus manually added. The customer service were great and I had no issues until today. I was advised that I was no longer eligible for the promotion as I had lost my rewards vip status ( this was due because of all the manual credit was put on my account) even tho the credits were my bonuses from the promotion that didn’t credit. I do think that was unfair especially as it was not my fault the bonuses never credited on my account. I only found out today that I was not eligible when I contacted Kitty bingo ( getting not a very understanding agent) after wagering and not receiving my bonus again that I won’t get it. The promotion is still on my account and in my active bonus so as far as I was aware it was still active. If I’m not eligible it should have been removed from my active bonus. I did rate Kitty bingo as a great site but after all the issues I’ve had and having my rewards upgrade removed because of their problems I don’t rate this site great anymore

27 March 2025
Unprompted review
Rated 1 out of 5 stars

Keep sending me text messages even though I have never signed up

I constantly get text messages from them with offers on, deals etc. Yet I have never signed up to Kitty Bingo and don't gamble.

Considering all this 'responsible gambling' claims they make, they continue to try and lure people in through unsolicited texts.

Hopefully your not also sending these to vulnerable children as this is a dangerous thing to do.

22 March 2025
Unprompted review
Rated 1 out of 5 stars

This has got to be the worst site ever…

This has got to be the worst site ever experienced they don't pay out the return win is none existing it's a absolute joke I'd advise on not using this site unless you have that much money to throw away in the bin I've deposited over £700 pound into the site withdrawn £160 of my own money not that I won its just obviously not paying out so withdrew money I deposited so you can say that I deposited over £500 and did not win a thing so the only thing I can think is until you lose at least a grand you might be able to then win a fiver the only people who I would recommend this site to are my enemies disgusting site

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Weak Verification Process Easily Allows Fraud

Their verification process allows new user IDs to be created without verifying the email address used. My email address has been registered on various Rank Interactive (owns Kitty Bingo) gambling websites by imposters. VERY BAD

6 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look