Kitten D'Amour Reviews 

8,400
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 695 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently mention that the sales team goes above and beyond to provide attentive, warm, and welcoming service in every boutique. Shoppers also deeply appreciate the stunning, high-quality clothing, elegant packaging, and gorgeous accessories that make every visit feel like a truly special treat. Some reviewers were not happy with inconsistent sizing and fitting issues across various clothing items, noting that measurements can sometimes be unreliable and hard to predict. A few other people also felt that certain staff members were occasionally unhelpful, overly pushy, or outright dismissive during their store visits.

What people talk about most

Product

Customers consistently note positive experiences with product design and quality. Reviewers praise the... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing them as extremely helpful, warm, and... See more

Quality

Customers had positive experiences with quality, highlighting that garments are well-constructed, feature... See more

Service

Clients share positive opinions on service, highlighting professional and welcoming staff who consistently go... See more

User experience

People report positive experiences with user experience, highlighting wonderful in-store visits and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being able to get what you want to repurchase everytime you return Staffs ability to always make each and every customer feel important regardless of amount spent It provides the whole customer exp... See more

Rated 5 out of 5 stars

Heavenly store. Gracious, thoughtful, helpful Sales staff. Purchased an exquisite georgette Bombshell Frill Blouse in a dusty pink which is very flattering. New Kitten d' Amour designs are dropped qui... See more

Rated 5 out of 5 stars

Wonderful Customer Service & help choosing the right colour & design🌸 All your girls are just perfect for the job at Kitten D Amour.. I have often walked out with more than I intended because your g... See more

Company replied

Rated 5 out of 5 stars

Both time I have gone into your Marion store the staff there have been so friendly in a way that doesn't just feel like customer service nice. It's always a pleasure. Not to mention the collections ar... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Kitten D’Amour create beautiful, feminine clothing, and accessories using the highest quality, ethically sourced fabrics, every Kitten D’Amour creation is lovingly designed in Australia.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(8,400)

655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the Experience

I love the styles and dresses and they always make you feel so feminine when you out them on.

I also always find no matter which store I purchase something from, the girls in store are always very helpful and "honest" which is something I respect and admire

12 February 2026
Rated 5 out of 5 stars

Friendly Staff

The staff were very friendly and enthusiastic about helping their customers. They encouraged styles I would not otherwise try and they looked amazing on me. They truly have an eye for fashion and know what colours/styles suit who.

1 February 2026
Rated 5 out of 5 stars

Tattered Rose Handbag

I bought the most beautiful, practical and stylish bag that I never knew I needed! My large drink bottle doesn't fit anywhere in my car but the handbag fits my ipad, my drink bottle stays upright and safe and the bag is perfect for day trips, picnics, it has carried birthday presents to parties in style, it has endless uses! I love it. It was perched on a high shelf in the store and the gorgeous staff member was happy to whip out a step ladder and retrieve it. Nothing was too difficult. I'll pop back in to find another treasure for sure!

27 January 2026
Rated 1 out of 5 stars

Bombshell wiggle dress nightmare

Bombshell wiggle dress, what a nightmare, I bought dress for my graduation, no stores in WA ordered online dress arrives faulty with flowers falling off, I offered to keep and pay to get fixed if they reimbursed me. That was not allowed, had to send dress back and wait for a replacement that supposedly had multiple staff check it for faults. Dress arrived with the bottom hem about 10cm lopsided then they wanted to give me a store credit as my size was not available for 3rd time lucky… I ended up getting a refund and no dress.

24 July 2025
Rated 5 out of 5 stars

So divine


The clothes are so divine and every woman's dream, the shop is creative and original, and the customer service out of this world! We always have a wonderful conversation with the engaging and sincere staff and leave laughing, uplifted and floating on air!

5 February 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

This has absolutely made our day 💖✨

Thank you so much for such a beautiful message! We’re so thrilled to hear you feel uplifted and have such lovely experiences with our Kittens 🥰

We can’t wait to welcome you back again soon 🌹
- Siana and the Online Kittens xx

Rated 5 out of 5 stars

Kitten D'Amour is worth flight to…

Kitten D'Amour is worth flight to Australia for the in-store experience alone. Every piece of clothing I've purchased there is a conversation starter and fashion statement, even when layered into an outfit from less artistic retailers.

5 February 2026
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you so much for this wonderful review! 😍

We’re beyond thrilled to hear our pieces feel like true conversation starters in your wardrobe, that’s exactly the magic we hope to create 🌹

Our Kittens would love to welcome you in-store again whenever you’re next in Australia 🥰

- Siana and the Online Kittens xx

Rated 5 out of 5 stars

Thank You for the never-ending delights!

Visiting Kitten D'Amour is always a treat for me, and every time it does not disappoint. The Beautiful Kittens are always helpful, and the store is aromatically inviting. I look forward to the delights that await me when I walk in, like I am blissfully home! Thank You for the never-ending delights!

24 January 2026
Rated 3 out of 5 stars

I have been to two of the kItten…

I have been to two of the kItten D'amour stores many times with my partner over the years and the music is always too loud, you can barely hear people speak and now especially since covid with masks, I wish they would turn the music. Some of the staff are very friendly and helpful through and the stores always look good.

23 April 2026
Unprompted review
Kitten D'Amour logo

Reply from Kitten D'Amour

Thank you so much for your thoughtful feedback and for visiting our boutiques over the years 💖
We’re so glad to hear you’ve found our team friendly and our boutiques beautiful!

We really appreciate your comments about the music volume and will be sure to pass this feedback along to our boutique Kittens for consideration. Thank you again for your continued support 🌹

- Siana and the Online Kittens xx

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