Twice within three weeks have ordered from Kiteworldshop and very satisfied. Ordered two foils and both of them were very well packaged. No damage on arrival and clear timelines communicated.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
In 3 days I got received Cabrinha kite bar … at first tracking didn’t work out but I send email …got another link and super supportive and professional email back ! Thanks , and can’t wait to try my... See more
nice helpful "pre-sales, product info Qs" over email before purchase. good selection of gears. nice, quick, cheap shipping. nice packaging and product matching description. all expectations met so... See more
Perfect! I loveeeeee my new Mystic twin tip board bag!! I messed up with the address and kiteworld immediately help redirect the package to somewhere i could pick it up. Ill be shopping with you mo... See more
Company details
Written by the company
KITEWORLDSHOP.COM is the ultimate online store for enthusiasts of any board sport who want only the best for their passion. A booming catalogue that includes: Kitesurf, Kiteboards, Surfboards, SUP, Wetsuits, Clothing and original Accessories from the best brands at the best price, always available 24/7 365 days a year. Great offer, ease of purchase, transaction security, best price guarantee, return policy extended to 30 days, fast shipping and a Customer Service always there to satisfy any of your queries as well as help you make your choice. All of that makes KITEWORLDSHOP.COM your perfect companion for your secure online orders.
Contact info
Via Lega Lombarda 10, 24040, Bonate Sopra, Italy
- +39 02 400 30 467
- info@kiteworldshop.com
- www.kiteworldshop.com
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Perfect communication and spotless…
Perfect communication and spotless delivery. These with very competitive prices make this e-shop top of class
28 November 2025
Everything great
21 November 2025
Do NOT buy from these guys.
Do NOT buy from these guys.
They don't tell you there's an import duty fee to pay on delivery. £45 later I'm furious......
4 December 2025
Unprompted review
Reply from Kiteworldshop.com
Hi Libby, we're sorry to read your review but we would like to inform you that, according to Brexit, all purchases with delivery UK do not include VAT so customers are asked to pay taxes and customs duties upon delivery.
This is clearly indicated in the warning banners at the top of our website and at checkout. Moreover, we would like to clarify that "free shipping" has nothing do to with the customs clearance procedure (i.e. payment of VAT and duties).
Shipping costs are indeed free for all orders above 59,99 euros with delivery within EU. For this reason we assure you that there's nothing misleading or intentionally hidden in our advertising or communication.
Please refer to our terms and conditions ARTICLE 10 - Delivery methods
(https://www.kiteworldshop.com/en/content/3-terms-and-conditions) for all info about import policy and charges in case of refused delivery: ARTICLE 10 - Delivery methods For customers ordering on Kiteworldshop from outside the EU (including UK from January 2021) We would highly recommend that you check your national import policy.
It is essential that you evaluate a budget for any import taxes that you may have to pay. Kiteworldshop is not responsible for these charges and if they are due you will be contacted by your customs office.
We remain at your full disposal for any further clarification.
Best regards
Customer service
Kiteworldshop.com
A complete very good service
All the service with kiteworldshop was really good. Even if, the service delivery with UPS was really difficult, they helped a lot in order to be sure that I receive the item, so thanks a lot !
24 November 2025
Perfect thanks
27 November 2025
Good price and fast delevery
Good price and fast delevery. Can’t wait to try the new kite
27 November 2025
Helpful advise to the purchase
Helpful advise to the purchase, quick solution and prompt response to my questions, this made the choice of the item easier. Highly recommended.
27 November 2025
DO NOT BUY FROM THIS SITE IF FROM THE UK
Wet suit advertised on google ads at "£146 with free shipping" ended up costing £210 with duty”. I was going returning it due to the misleading advertised price and they want to deduct both sets of shipping costs from the £146. Very very unhappy. If you are UK based DO NOT USE THIS COMPANY.
So it’s a 43% extra cost !!!!! Beware
1 December 2025
Unprompted review
Reply from Kiteworldshop.com
Hi Robert, we're sorry to read your review but we would like to inform you that, according to Brexit, all purchases with delivery UK do not include VAT so customers are asked to pay taxes and customs duties upon delivery.
This is clearly indicated in the warning banners at the top of our website and at checkout. Moreover, we would like to clarify that "free shipping" has nothing do to with the customs clearance procedure (i.e. payment of VAT and duties).
Shipping costs are indeed free for all orders above 59,99 euros with delivery within EU. For this reason we assure you that there's nothing misleading or intentionally hidden in our advertising or communication.
Please refer to our terms and conditions ARTICLE 10 - Delivery methods
(https://www.kiteworldshop.com/en/content/3-terms-and-conditions) for all info about import policy and charges in case of refused delivery: ARTICLE 10 - Delivery methods For customers ordering on Kiteworldshop from outside the EU (including UK from January 2021) We would highly recommend that you check your national import policy.
It is essential that you evaluate a budget for any import taxes that you may have to pay. Kiteworldshop is not responsible for these charges and if they are due you will be contacted by your customs office.
We remain at your full disposal for any further clarification.
Best regards
Customer service
Kiteworldshop.com
The product quality is good.
The product quality is very good! More effort could be put into packaging — the cardboard box should have cushioning around the product so it doesn’t get damaged. When the product arrived, the box was dented and the helmet was moving freely inside without any protective padding around it. Fortunately, the helmet was not damaged.
11 November 2025
Firs of all i Diidn' t like how log did…
Firs of all i Diidn' t like how log did it took you from the moment i placed the order until the product came to me . Secondly and the most important i didn' t had any information about the status of the order. Actualy the only "info" i had is you asking me to grade u. ......
11 November 2025
Reply from Kiteworldshop.com
Hi Konstantinos, we're sorry to read your review!
We're sorry for the delay occurred during shipping. However, we would like to inform you that delivery to the Greek islands may usually take longer. As for your order updates, you should have received all processing and shipping progress updates via email (please also check your spam folder).
We remain at your disposal for any further assistance.
Best regards
Customer Service
Kiteworldshop.com
Helpful and responsive team
Helpful and responsive team. They've always responded to my email questions and shipped my orders quick. Highly recommend.
10 November 2025
Best Online Shop
Great - and definitely the best - online store for kitesurfing gear. Great and unbeatable prices, specially in holidays/end of season.
17 November 2025
Quick delivery, bad packaging
Order process went smoothly and the product is as expected. What I can't really understand is that it even arrived, because I have never seen worse packaging.
Big box with no filler so the content could move around freely.
13 November 2025
Everything arrived super fast and in…
Everything arrived super fast and in excellent condition
18 November 2025
Unprompted review
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