Kitchen World Reviews 

392
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness throughout the design process, often providing creative and knowledgeable advice. Many highlight the exceptional customer service, noting the team's ability to understand visions and guide them effectively. The quality of the products and overall service, including fitting, are frequently described as excellent, leading to delight with the final kitchen results. However, some people were dissatisfied with the installation process, noting issues with fitters making errors like incorrect measurements or misaligned fixtures. A few also mentioned fitters not adhering to scheduled workdays, leading to unexpected delays.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and dedication of staff... See more

Product

Customers had positive experiences with the product, often expressing delight and satisfaction with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the fantastic level of... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight and satisfaction with the high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

had the pleasure of dealing with john grace, who guided us throughout out kitchen journey. kitchen world was our first port of call and after having the pleasure of dealing with John's expertise we di... See more

Company replied

Rated 5 out of 5 stars

We recently got our new kitchen from Kitchen World, absolutely thrilled from start to finish was incredible. Michelle designed the perfect space ,she was so lovely and really did a fantastic design.A... See more

Rated 5 out of 5 stars

booked a consultation with kitchen world. we met with john grace. He immediately put us at ease and was very professional and easy to deal with. we got a fair priced quote and we decided to go ahead w... See more

Company replied

Rated 5 out of 5 stars

We’ve just had our brand-new kitchen fitted and honestly, we couldn’t be happier with the result! From day one of the design process, John at Kitchenworld, Waterford made everything so easy for u... See more


Company details

  1. Kitchen Supply Store
  2. Kitchen Furniture Store
  3. Kitchen Remodeler

Written by the company

About Kitchen World Kitchen World is one of Ireland’s leading kitchen manufacturers and retailers, proudly designing, manufacturing and installing kitchens for Irish homes for over 45 years. With showrooms across Ireland and a state-of-the-art manufacturing facility in Dublin, we combine locally manufactured kitchens with a premium German collection to offer customers a wide range of styles, finishes and price points. Our experienced design teams work closely with each customer to create kitchens that are both beautiful and practical, tailored to suit individual homes, lifestyles and budgets. From the first design consultation through to installation, our focus is on delivering a smooth and professional experience at every stage. At Kitchen World we believe great kitchens start with great design, quality materials and attention to detail. Every kitchen is built to last and installed by experienced fitters who take pride in their workmanship. We are proud to have helped thousands of customers across Ireland transform their homes, and we look forward to doing the same for many more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

392 reviews

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No recent history of asking for reviews

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Replied to 60% of negative reviews

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4.7

All reviews

(392)

93 reviews in the last 12 months

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Rated 4 out of 5 stars

Patricia was so friendly

Patricia was so friendly, nice, efficent and helpfull. Unfortunately Kitchen World did not have what we wanted but wanted to give 10 out of 10 for customer service. Would recomend anyone to call into them.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

We recently worked with John Grace at…

We recently worked with John Grace at Kitchen World in Waterford to design our new kitchen, and we couldn't be happier with the experience. John is incredibly knowledgeable and helped us completely reimagine our layout to maximize both storage and workflow. John listened to our ideas but also offered brilliant suggestions we hadn't thought of. There was absolutely no pressure or sales tactics—just genuine expertise and patience as we finalized our choices. We have a date scheduled later this year for fitting and we have full confidence in John that a very professional service will be provided.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish absolutely delighted with our new kitchen exactly want we wanted ...John was great to deal with very knowledgeable with great ideas and organised everything was great at keeping us updated would definitely recommend Kitchen World

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent kitchen design experience with John Grace.

We recently had our new kitchen designed by John Grace at Kitchen World Waterford. We have been extremely impressed with the experience so far. From the initial consultation through to the design process, John has been professional, knowlegeable, and very easy to work with. He took the time to understand exactly what we wanted and came up with a design that perfectly suits our space and lifestyle. The design looks fantastic, and we are looking forward to seeing the finished kitchen come to life.

Based on our experience to date, we would highly recommend John Grace and his colleague Barbara in Kitchen World to anyone considering a new kitchen.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Kitchenworld waterford

We worked closely with John Grace at Kitchenworld Waterford to finalise the design for our kitchen and we were very pleased with the experience throughout. John was approachable, knowledgeable, and genuinely helpful from start to finish. He took the time to understand what we wanted and offered practical advice and design ideas that really helped improve the overall layout and flow of the kitchen.

John went above and beyond to make sure all of the details came together exactly as we had hoped. We’re delighted with the final design and would highly recommend John and the team at Kitchenworld Waterford for their professionalism, expertise, and excellent customer service

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Kitchen World and…

I cannot recommend Kitchen World and specifically Lorna enough!! She has made the entire process so easy and fun - her attention to detail and fantastic design ideas have created the most stunning kitchen and I could not be happier!! A real gem and I’m delighted!

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Delighted with our kitchen! Exceptional fitting by Sean, but room for process improvement

Overall, we are absolutely delighted with our new kitchen. Sai was very helpful throughout the planning process, guiding us through the design from start to finish.

The Highlight: Sean the Fitter
A huge, special mention must go to our fitter, Sean. He is an exceptional carpenter whose attention to detail and workmanship are second to none. He truly went above and beyond for us throughout the install—he even helped me move our fridge into the house! He is an absolute asset to the company.

Area for Improvement: Pre-Installation Site Visit
While the end result is fantastic, the installation process faced a few days of delays. When Sean arrived, several electrical points didn’t perfectly align with the plans, meaning we had to call our electricians back out for a half-day of rework. Because tradespeople are juggling tight schedules, having them on standby isn't feasible.

I strongly recommend that Kitchen World implements a quick, second site visit a day or two prior to installation. A final check would catch these alignment issues early, saving time for both the clients and the fitters. (Additionally, we only discovered on installation day that our planned spice rack wouldn't fit due to the extractor size, which would have been great to have flagged during the design phase).

We are very happy with the final result, and if you get Sean as your carpenter, you are in brilliant hands!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of going to…

I recently had the pleasure of going to kitchen world Waterford and was met by John grace , he went through all my options and was very helpful in helping me design my kitchen, he took lots of time making sure I was happy and that I had the best possible flow and design that fitted my needs , i am also impressed with his follow up when kitchen was installed and making sure every little detail was correct, extremely happy with the service to date

14 May 2026
Unprompted review
Rated 5 out of 5 stars

John Grace from Kitchen World Waterford…

John Grace from Kitchen World Waterford was absolutely brilliant taking us through all the steps of choosing our lovely new kitchen. He answered every question we asked, thoroughly and always responded to our correspondence immediately , he designed a lovely layout and we were delighted with the service we received from him Kitchen World

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Beyond what we could have imaged

We've had a long 2 year kitchen planning and designing with Michelle in the the Long Mile Road branch and we have to say from start to finish Michelle just got our vision and brought it to life - even pointed out things we didn't know we needed, thanks Michelle ;) Finally the kitchen is in now and to say we're over the moon is an understatement, the finish the quality it is beyond our expectations.
When picking your next kitchen, please do yourself and favour and contact Kitchen World, Long Mile Road.
Thanks to all the gang and especially to Michelle.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Lorna is fantastic

Lorna is fantastic. She designed an accessible, easy to use and attractive kitchen that fully fitted my needs, and made the most of a rather dark and cramped base. It is now bright and airy, and I have lots of storage and everything is easy to reach. Her fitting team is excellent and very hard working, so thanks is due to Andrii and Mantas.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Newbridge store - Hugh

We visited the Newbridge store today & dealt with Hugh. He was very helpful, knowledgeable & gave great advice re design etc. I had emailed Hugh my ideas, measurements & pictures of existing kitchen in advance so when we visited the store Hugh had everything ready on the computer for us to see in front of us. We changed some presses to drawers & changed extractor fan nothing was a problem. The price we were quoted was very competitive. Happy to recommend Hugh to family & friends.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

I can't fault anything

I can't fault anything. From initial consultation with Shirley right through to fitting. Everyone was so helpful and polite. This company is so efficient and all dates were met exactly as planned, delivery and fitting. Highly recommended.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

We went kitchen shopping with no ideas…

We went kitchen shopping with no idea of what we were looking for and after meeting Ivan Tracey in Kitchen World, Newbridge we came home with plenty of ideas. We booked a consultation that day with Ivan, and he literally guided us through our designs. His years of expertise really shone through, especially with ideas of ours that wouldn't work in our space. He helped us sort through all the little details. We couldn't recommend him enough. His patience and sense of humour really made it all very easy, and you feel like your his only customer. I can't wait to see our finished product.

15 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Ivan looked after you so well and made the process easy.
We really appreciate the recommendation and look forward to your upcoming sign off and bringing your new kitchen to life.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Excellent Service

I have just ordered my kitchen from the Longmile Road outlet and wanted to share my experience. We visited several different kitchen designers but found that Lianne just got what we were asking for with no fuss over a couple of redesigns. Lianne also had lots of great ideas that I would have never have thought of myself, I really felt like I was in the hands of an expert throughout the whole process.

25 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Lianne understood exactly what you were looking for and guided you through the process with ease.
We appreciate your recommendation and look forward to your upcoming sign off and bringing your new kitchen to life.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

From the minute we walked into kitchen…

From the minute we walked into kitchen world Galway we had a very positive experience.

We were met by Robert who was very patient throughout the whole process.
Our fitter arrived on time and was very efficient and helpful.
We can highly recommend this company.

27 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear you had such a positive experience with Robert and the team in Galway.
We really appreciate the recommendation and are glad everything ran smoothly from start to finish.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Thank you Shirley!

We met Shirley in Cork to help us design out our new kitchen, she said as very helpful and thoughtful in her advices and making the kitchen work best for us and our family. The timelines were accurate, kitchen was delivered on the day it was expected to arrived, delivery staff were very friendly. Fitter came the day he was scheduled and was unbelievably quick to install and accurate. We’re really delighted with our new kitchen and Shirleys clever layouts. It’s incredibly practical and bright and spacious and the quality is visible. Thank you Shirley from Brian and Fiona!

1 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Shirley looked after you so well and that everything ran smoothly from design through to installation.
We really appreciate the recommendation and are thrilled you’re enjoying your new kitchen.

Kitchen World Customer Care Team

Rated 5 out of 5 stars

Revamping our kitchen after 25 years

After 25 years we decided to revamp our kitchen. We looked at a few places before we arrived at Kitchen World, Bray. Within a few minutes Lorna had me hooked. She was so engaging while being professional and had so much good advice. Within minutes we had a rough plan and over the next couple of weeks our kitchen was designed. Nothing was too much trouble, we made so many visits but Lorna was always patient and welcoming. New kitchen booked and so we waited. First the crew to dismantle the old kitchen arrived and that happened cleanly in 2 hours. New floor fitted and then Kitchen World delivered the cupboards. Andrii and his crew were superb and went above and beyond with all their work with the installation.
Template for worktop done by Granite & Marble Crafts as recommended by Lorna was completed and then Danny and his crew arrived to instal it. It looks absolutely marvellous, we couldn't have asked for more. Finally all the necessary painting and electrics. From start to finish Lorna was available if any minor problem arose. We are so pleased with the end result and would highly recommend Lorna and Kitchen World Bray

24 April 2026
Unprompted review
Kitchen World logo

Reply from Kitchen World

Thank you for your kind feedback, we’re delighted to hear Lorna and the team in Bray looked after you so well throughout the entire process, from design right through to installation. It’s great to hear everything ran smoothly and that all involved delivered to such a high standard.

We really appreciate your recommendation and are delighted you’re so happy with the end result. Wishing you many years enjoyment in your new kitchen.

Kitchen World Customer Care Team

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