Bought some pots in the past and this time around, a cutting board and some oil for it. Shipping was quick, got plenty of info emails about my order, and everything pas packaged really carefully. A... See more
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KitchenOne.dk has an excellent service & I highly recommend this to others☺️. I could trace & track my order & I received it in the exact date (I ordered 1st of March 2023 & I received 4th of March 20... See more
I bought a wok Ken Hom Excellence wok set and it is not as described. The food sticks to it extremely, I had another wok and it lasted many years, I wanted one with a lid so I ordered this one. It w... See more
Company replied
Everything went okay with the delivery, nothing was broken or missing. The plates, bowls and cups I have ordered from KitchenOne were carefully packed in their box.
Company details
About www.kitchenone.dk
Written by the company
KitchenOne er Danmarks førende online forhandler af køkkenprodukter. Vi har et stort udvalg af alle de populære produkter og et kæmpe tilbehørsprogram. På siden finder du et stort udvalg, hvad end du skal finde en ny kaffemaskine, blender, elkedel, kaffekværn, brødrister, stavblender eller køkkenmaskine.
Mest populære mærker: Bamix - Bosch - Dualit - Eva Solo - Hurom - Kenwood - Philips - Rocket - Siemens - Stelton.
KitchenOne - en del af GoShopping
Mest populære mærker: Bamix - Bosch - Dualit - Eva Solo - Hurom - Kenwood - Philips - Rocket - Siemens - Stelton.
KitchenOne - en del af GoShopping
Contact info
Strødamvej 46, 2100, København Ø, Denmark
- 70 777 554
- info@kitchenone.dk
- www.kitchenone.dk
3.9
Great
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and easy to use website
Quick delivery and easy to use website! Great product too!
24 June 2020
Unprompted review
Reply from www.kitchenone.dk
Hi Bruno,
Thank you for your review. We are very happy to hear that you are satisfied! Let me know if there is anything else we can do.
Regards
Jesper, KitchenOne.dk
Easy to buy, quick to deliver, inefficient and slow customer service
We purchased a Weber Q3200 Barbecue at Kitchen One the 31st of May. Although the price was higher than in other online shops we chose to buy it here because of the good reviews. The process went really smooth and the bbq was delivered within a few days. The bbq came from Sweden and had the gas tube already mounted with the Swedish gas regulator but fortunately it came with an extra package containing the danish one. The instructions for changing the tubes are precise and clear but the manifold torn apart the moment I tried to unscrew the Swedish gas tube. I sent right away a request through Kitchen One service, explaining the issue and attaching a few pictures of the broken piece, and after a week I got the first answer which was just to ask more information (the BBQ serial number and model). I replied back with that information within minutes. Today, two weeks later, I haven’t been offered any solution yet, and I just have a gorgeous but useless bbq in the balcony.
Edit: After some back and forth, we are going to get a new one. Communication can improve but their Danish customer service wanted always to help.
18 June 2020
Unprompted review
Reply from www.kitchenone.dk
Hi Juan
Thank you for the review. I am sorry to hear about the experience, with our service department and delayed answer.
I would like to look into your case, but I can't find anything from your name. Therefore I would like you to send an email to info@kitchenone.dk with att. trustpilot in the subject.
Kind regards Anne /KitchenOne
Good product and fast delivery 🚚 👍
20 May 2020
Unprompted review
Reply from www.kitchenone.dk
Hi Zaher,
Thanks for your review! I'm glad you're satisfied 🙌
Let me know if there is anything else we can help you with.
/ Jesper, KitchenOne
Good price - unreported delivery delay.
Good price. Good product.
Only found out by their confirmation e-mail that delivery would take 3 additional days - it was not written on their site. In the end 1-3 working days turned 5.
19 May 2020
Unprompted review
Reply from www.kitchenone.dk
Hi
Thanks for the review. I am sorry that the order was a bit delayed because of the current situation.
Let us know if there is anything else we can help you with.
Kind regards Anne /KitchenOne
Excellent customer service
Excellent customer service. A lot of good kitchen stuffs with discounts.
8 May 2020
Unprompted review
Reply from www.kitchenone.dk
Hi Marciel
Thank you for the review. Im glad that you found what you needed at some good prices.
Please contact us if there is anything else we can help you with.
Kind Regards Anne /KitchenOne
Fast shipping of products
Fast shipping of products. Had a problem with one of the items on my order and their customer service handled it immediately without problems.
7 May 2020
Unprompted review
Reply from www.kitchenone.dk
Hi Dan
Thanks for the review. I am glad there was a solution for the difficulties, so you could receive the ordre.
Let us know if there is anything else we can help you with.
Kind Regards Anne /KitchenOne
good product as described👍thank you
7 May 2020
Unprompted review
Reply from www.kitchenone.dk
Hi
Thanks for the review. I am glad everything went as it should with the order.
Please feel free to contact us if there is anything else we can help you with.
Kind Regards Anne /KitchenOne
Reply from www.kitchenone.dk
Hi Lili
Thank you for the review. I am glad everything went as it should with the order.
Please contact us if there is anything else we can help you with.
Kind Regards Anne /KitchenOne
The range of items that Kitchenone has…
The range of items that Kitchenone has will satisfy any serious cook. They delivered quickly and the cost of the handblender and vegetable mill I bought was the cheapest I could find anywhere.
7 April 2020
Unprompted review
Reply from www.kitchenone.dk
Hej Melany
Thank you for the review. I am please to hear that you had a great experience with us.
Let us know if there is anything else we can help you with.
Kind Regards Anne /KitchenOne
fin og hurtig service
26 February 2020
Unprompted review
Reply from www.kitchenone.dk
Hej Michael.
Godt at høre - sådan skal det være. Tusind tak for din anmeldelse.
Vh Jesper, KitchenOne.dk
Always on time.
Man få klar besked når man bestiller vare på KitchenOne, der god og hurtigt levering hvergang always on time.
12 February 2020
Unprompted review
Reply from www.kitchenone.dk
Hej Eunice
Tak for anmeldelsen. Jeg er glad for at høre, at det hele har forløbet sig som det skulle med din ordre.
Kontakt os endelig, hvis der er andet vi kan hjælpe med.
Vh. Anne /KitchenOne
Hurtig levering på min Kitchenaid…
Hurtig levering på min Kitchenaid foodprocessor. Intet at klage over.
28 January 2020
Unprompted review
Reply from www.kitchenone.dk
Hej Martin
Tak for anmeldelsen. Jeg er glad for at høre, at det hele har forløbet sig som det skulle med ordren.
Ring eller skriv endelig, hvis der er andet vi kan hjælpe med.
Vh. Anne /KitchenOne
Alle tiders behandling
21 January 2020
Unprompted review
Reply from www.kitchenone.dk
Hej Jens Christian
Tak for anmeldelsen. Jeg er glad for at høre, at det hele har forløbet sig som det skulle med din ordre.
Kontakt os endelig, hvis der kommer spørgsmål eller andet vi kan hjælpe med.
Vh. Anne /KitchenOne
Godt sted at handle til god pris og…
Godt sted at handle til god pris og kvalitet
23 December 2019
Unprompted review
Reply from www.kitchenone.dk
Hej Harry.
Tak for din positive bedømmelse og anbefaling på Trustpilot, det sætter vi stor pris på.
Ring eller skriv endelig hvis vi kan hjælpe med noget en anden gang.
Vh Jesper, KitchenOne.dk
Have ordered from kitchenone twice now
Have ordered from kitchenone twice now, and have had no issues. Parcels arrived quickly and well packaged, and the items were all in perfect condition.
7 December 2019
Unprompted review
Reply from www.kitchenone.dk
Hi Ingrid
Thank you for the review. I am glad to hear everything went as it should. Hope the items are as expected as well.
Let us know if there is anything further we can help you with.
Kind Regards Anne /KitchenOne
God service og hurtig levering tak for…
God service og hurtig levering tak for det.
Mvh Monica Juncker Schaumann
22 November 2019
Unprompted review
Reply from www.kitchenone.dk
Hej Monica
Tak for din anmeldelse. Jeg er glad for det hele har forløbet sig som det skulle. Håber også at produktet levede op til forventningerne.
Sig endelig til, hvis der opstår spørgsmål eller andet vi kan være behjælpelige med.
Vh. Anne /KitchenOne
Tilfreds god service og levering
21 November 2019
Unprompted review
Reply from www.kitchenone.dk
Hej Anni
Tak for din anmeldelse. Jeg er glad for at høre, at det hele har været en tilfredsstillende oplevelse.
Giv endelig lyd, hvis der opstår spørgsmål eller lignende, vi kan hjælpe dig med.
Vh. Anne /KitchenOne
Reply from www.kitchenone.dk
Hej Annette
Tak for anmeldelsen. Jeg er glad for at høre, at det hele har forløbet sig som det skulle med din ordre.
Sig endelig til, hvis der opstår spørgsmål eller andet vi kan hjælpe med, så sidder vi klar.
Vh. Anne /KitchenOne
Reply from www.kitchenone.dk
Hej René
Tak for anmeldelsen. Det er dejligt at høre, at oplevelsen har været som den skulle og produktet lever op til forventningerne.
Giv endelig lyd, hvis der opstår spørgsmål eller lignende.
Vh. Anne /KitchenOne
Excellent and hurtig levering
29 September 2019
Unprompted review
Reply from www.kitchenone.dk
Hi Suzy
Thank you for the review. I am happy to hear that everything was alright with your order.
Please contact us if you have any questions or so in the future.
Kind Regards Anne /KitchenOne
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