Kitchen Makeovers Reviews 

460
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly approach, highlighting excellent service and high-quality workmanship. Reviewers are delighted with the final product, describing their transformed kitchens as beautiful, high-quality, and often exceeding expectations. The entire process, from consultation to installation, is frequently noted as smooth, efficient, and stress-free, with good communication and timely completion. Many also appreciate the reasonable and competitive pricing, providing excellent value for the high-quality products and service received.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the high... See more

Price

People report positive experiences with price, often noting that quotes are competitive and reasonable, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We underwent a partial kitchen makeover, as our units were still in good condition. New worktops,sink & taps, gas hob, & integrated fridge. Sales person Andy came out and explained the process, and we... See more

Company replied

Rated 5 out of 5 stars

Great experience with Nikola and his team. We had all the doors, plinths, side panels and a carcass replaced in a large kitchen plus the replacement of an integrated freezer. At all stages of the proj... See more

Company replied

Rated 5 out of 5 stars

From start to finish Kitchen Makeovers were a great company to deal with. Nicola and her husband carefully ascertained our requirements. They listened to us and were helpful and reassuring. When it ca... See more

Rated 5 out of 5 stars

From the first visit I felt comfortable. Craig listened to me & gave me all options available. There was no hard sell which I really appreciated. The kitchen fitter was amazing. He has done an absolut... See more

Company replied


Company details

  1. Kitchen Remodeler
  2. Kitchen Supply Store

Written by the company

We specialise in delivering cost-effective and reliable kitchen renovation services to give your home a fresh new look. Our team is dedicated to modernising kitchens with high-quality workmanship at an affordable price. Whether you're looking to update your kitchen's design, improve functionality, or enhance its overall aesthetic, our renovation services are tailored to meet your needs. With our attention to detail and commitment to customer satisfaction, we strive to provide a hassle-free experience from start to finish. Let us transform your kitchen and bring your vision to life!


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(460)

318 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Kitchen Makeover — Highly Recommended

We recently had our old kitchen refurbished by Kitchen Makeovers Peterborough, and the experience has been excellent from start to finish. They completed the entire project in just three and a half days and delivered a kitchen that looks completely new.

Faizan and Rob were both a pleasure to work with. Faizan visited four or five times before the work began to go through the design and ensure everything was planned properly. Rob, the fitter, worked with real skill and efficiency, and he kept the site clean and tidy at the end of each day.

We are very happy with the quality of their work and the professionalism they showed throughout. Highly recommended.

11 June 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for this fantastic review! We are absolutely delighted to hear how pleased you are with your refurbished kitchen and that the entire project was completed so efficiently in just three and a half days.

It is wonderful to hear such high praise for the Peterborough team. Faizan takes great care in the planning stages to ensure everything runs smoothly, so it's brilliant to know his multiple visits gave you total confidence. I will also be sure to pass your compliments on to Rob—he takes a lot of pride in his craftsmanship and keeping a tidy workspace, so he will be chuffed to hear his hard work stood out.

Thank you for highly recommending us, and we hope you thoroughly enjoy your brand-new look kitchen!

Rated 5 out of 5 stars

Great Service

Greg was very helpful and knowledgeable from start to finish.
Richard the fitter was very professional

12 June 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you for the brilliant review! It is wonderful to hear that you had such a positive experience from start to finish.

I will make sure Greg and Richard both see this feedback. Greg always aims to be as helpful and knowledgeable as possible during the planning stages, and Richard takes great pride in his professional standard of fitting. We really appreciate you taking the time to highlight their hard work!

Rated 5 out of 5 stars

Absolutely wonderful experience!

Absolutely wonderful experience with Kitchen Makeovers. From start to finish this company have helped me create a beautiful kitchen.
Jamie - some of the best customer service I have received in a long time! Keep up the good work, your sales style is perfect, both knowledgable and friendly, won us over within 5 minutes!
We are already recommending to our friends!
Thanks for making the scary process of kitchen renovation an easy one.

18 May 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for this incredible review! Hearing that we managed to turn a traditionally scary process into an easy and enjoyable experience is exactly what we strive for.

I will absolutely pass this feedback over to Jamie; he will be over the moon to hear that his friendly, knowledgeable approach made such a brilliant impression so quickly. There is no higher compliment than you already recommending us to your friends, and we genuinely appreciate the support.

Enjoy your beautiful new kitchen!

Rated 5 out of 5 stars

They were great from start to finish

They were great from start to finish - not salesy, knew their stuff, followed up appropriately. Fitter was calm, efficient, tidy, knew exactly what he was doing, anticipated and solved potential problems.

4 June 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for the wonderful feedback! We are thrilled to hear you had such a seamless experience with us from start to finish. I'll be sure to pass your kind words on to the whole team.

Rated 5 out of 5 stars

A great company. Must use.

John was great from the initial visit and whilst the work was undertaken. He kept us informed of everything that was happening and when.
The fitters were courteous and tidy.
The job when complete looked great and the kitchen looks new even though the shell of the cupboards are unreplaced.

6 June 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for this great review! We are absolutely thrilled to hear how pleased you are with the final look—it’s always amazing to see how a clever makeover can make the entire kitchen look brand new without the disruption of replacing the underlying cupboards.

John will be delighted to hear your kind words about his communication throughout the process, and I will be sure to pass your compliments on to the installation team as well. They take a lot of pride in being courteous, tidy, and keeping things running smoothly for our customers.

Thank you for choosing us, and we hope you thoroughly enjoy your transformed kitchen!

Rated 5 out of 5 stars

Honest, reliable, no drama, no fuss

From the first visit by Richard, to discuss what we wanted, we were impressed with the open and honest chat about what we could or couldn't achieve within our budget.
This was particularly refreshing as we'd just had a quote from another company who used scare tactics to try and push us into signing up straight away.
Dave, our kitchen fitter worked like a trooper every day, paying attention to detail and tidying up after himself every day. We're very happy with the end result and wouldn't hesitate to recommend them to anyone looking to get a kitchen looking like new, on a budget.

8 June 2026
Unprompted review
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Reply from Kitchen Makeovers

Thank you so much for this fantastic review! We are absolutely delighted to hear how happy you are with the final result and that your kitchen feels brand new.

It is brilliant to hear that Richard’s open and honest approach stood out. We firmly believe that planning a new kitchen should be a transparent and enjoyable experience, so we really appreciate you highlighting how refreshing it was compared to the pushy scare tactics you experienced elsewhere.

I will also make sure Dave gets a copy of your feedback—he really is a trooper, and his eye for detail and commitment to keeping a tidy workspace each day are exactly what we pride ourselves on. Thank you so much for the recommendation!

Rated 4 out of 5 stars

Richard and Gerry the installers

Richard and Gerry the installers were very kind , helpful and professional. They were determined to do a first class job. Which they did. Timescale was longer than anticipated.

5 May 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for taking the time to share your feedback. We are absolutely delighted to hear how pleased you are with the final result and that Richard and Gerry delivered a first-class job for you.

They are both fantastic installers who take immense pride in their craftsmanship, and it is wonderful to know that their kind, helpful, and professional approach stood out during their time in your home.

We do appreciate your patience regarding the timeline taking a little longer than initially anticipated. Our fitters will always choose to take that extra bit of time to ensure the tailoring and finish are absolutely spot on rather than rushing the project, and we are so glad that their determination paid off for you.

Thank you for choosing us, and we hope you thoroughly enjoy your new kitchen!

Rated 5 out of 5 stars

Partial makeover

We underwent a partial kitchen makeover, as our units were still in good condition. New worktops,sink & taps, gas hob, & integrated fridge. Sales person Andy came out and explained the process, and we chose our replacements. We brought our own plug in electric oven & replacement handles to save on costs. Tony the fitter done a cracking job on the insulation. His workmanship was second to none. Would highly recommend Kitchen Makeovers (Stourbridge).

5 June 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you so much for this brilliant review! We are absolutely delighted to hear how pleased you are with your partial kitchen makeover, and it is great to see how much of a difference upgrading the worktops, appliances, and sink can make when the original units are still in good condition.

Andy will be pleased to hear that his guidance helped you choose the perfect replacements, and it's fantastic that you were able to keep costs down by sourcing your own oven and handles for us to fit.

I will be sure to pass your high praise onto Tony, he takes immense pride in his craftsmanship, so he will be absolutely chuffed to hear that you found his workmanship second to none. Thank you for highly recommending the Stourbridge team, and enjoy your fresh new kitchen space!

Rated 5 out of 5 stars

A good company to deal with

We found Kitchen Makeovers a very professional, reliable and flexible company to deal with. The work undertaken was of a high standard and a few slight adjustments we required were fixed with willingness. All the personnel involved did a splendid job and we are very happy to recommend the company to anyone considering a kitchen makeover.

10 May 2026
Unprompted review
Rated 3 out of 5 stars

Kitchen looks good.

Kitchen looks good.
Worker was quite slow and messy

23 March 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

Thank you for taking the time to share your review. We are pleased to hear that you are happy with the final look of your kitchen and that it looks good.

However, we are sorry to hear that the installation process didn't run quite as smoothly as it should have, and that you found the fitter to be slow and untidy. We pride ourselves on clean, efficient workmanship, so we will certainly feed this back to the team to ensure our high standards of cleanliness and speed are consistently met.

We really appreciate your feedback, as it helps us improve the experience for future customers. Enjoy your new kitchen!

Rated 5 out of 5 stars

Wonderful service from start to finish

Wonderful service from start to finish. At the initial site visit they listened and talked through what we needed, giving us a range of options to choose from to make sure we ordered exactly what we wanted. The fitting guys were professional throughout and made a great job of what they did. The plumber also went the extra mile to adapt the existing pipework to fit the new sink and again did an excellent job of the work. Cannot praise them highly enough. Excellent work at a very reasonable price ! Highly recommended.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic professional service with outstanding results!

The whole process from start to finish was fantastic. Harpenden Makeovers have such a great team from the designer Colin who came up with some great ideas to improve the look of our kitchen to Joel the fitter who was meticulous in his workmanship. Joel was super tidy and a pleasure to have in your home over the week. Aaron the quartz polisher was also great and the over all finish of the kitchen is beyond what we expected.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The communication from start to finish was fantastic. Frank was a complete perfectionist and we couldn't be more happy with our kitchen. I also liked how neat and tidy the house was left each day and on completion. Finally Frank gave a timeline and stuck to it, even when it meant he had to stay longer into the evening.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, lovely people involved from sales to fitting- no quibble with changing doors that were damaged- all round fantastic service and gorgeous kitchen. Very happy

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Very professional service, great expertise on fitting everything was done with great attention to detail the work was fully assessed and completed ahead of time. Our fitter Was excellent, he consulted with us throughout the process to ensure we were happy with everything. There was no mess at the end of each day and his workmanship was tidy and clean, he even had his own pop up gazebo to work under in bad weather. Overall the whole process was excellent, far better than any showroom kitchen, good value quality products. Would absolutely recommend 100% this company above all others.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service ! My mother had an appointment on 15th May 2026 with a rep from Reading. He visited her at her new Park Home she had just moved into. She has downsized from a 4 bed house & wanted to use some of the money to put a new kitchen in.
He was not over friendly & made some comment about her place being small. He did not bring any samples of work tops with him & didn't ask her what she would like in her new kitchen. He just measured what was there.
He said the quote would be with her the following week & to this day 3rd June she never heard from the company again. What a disgusting way to treat a customer !
She has now ordered with Joe's Doors & they were absolutely brilliant arriving with samples & very attentive. Her new kitchen has cost £11,500 so Kitchen Makeover's have lost a bit of money due to their unprofessional service. NO I would not recommend their services.

2 July 2026
Unprompted review
Kitchen Makeovers logo

Reply from Kitchen Makeovers

We are incredibly sorry to read about your mother's experience, as this certainly does not reflect the attentive service we pride ourselves on.

We have investigated the delay with Frank and our Reading team. It appears the hold-up was caused by a delay in receiving specialist overlay pricing from a third-party stone supplier. Frank was chasing them as recently as Friday to try and get this wrapped up for her, but we let ourselves down by not keeping your mother informed while we waited. We are truly sorry for leaving her in the dark.

Regarding Frank’s visit, he is usually known for his thoroughness, but we take your feedback seriously and will be speaking with him about how the appointment was conducted. We always want our customers to feel excited and supported when planning a new kitchen, regardless of the size of the project.

While we are sad to have missed out on working with her, we are genuinely glad to hear she has found a solution she is happy with for her new home. If she would still like to see the completed layout and quotation Frank was preparing, we would be more than happy to send it over.

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