Kitchen Door Workshop Reviews 4,241

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like kitchen doors and panels are well-made, durable, and often match existing decor perfectly. Many consumers highlight the excellent service, finding the staff helpful and the ordering process, whether online or over the phone, to be smooth and efficient. The delivery service is also frequently commended for its promptness, clear communication, and careful packaging, ensuring products arrive in perfect condition. However, some customers found the online ordering system a bit confusing, particularly when selecting certain items. A few people also experienced initial delivery issues, though these were generally resolved quickly and efficiently by the company.

What people talk about most

Product

Clients share positive opinions on product quality and accuracy. Many reviewers praise the excellent quality... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very pleased with the quality of kitchen doors... See more

Order

Reviewers mention positive feedback about the ordering process. Customers found the online ordering system... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the ease of the... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and efficient delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

Just used several panels in the remodelling of part of the kitchen already having Used their panels probably 10 years ago. The panels were perfect and even the colour matched the originals, so no fadi... See more

Company replied

Rated 5 out of 5 stars

I found the on line ordering system a little clumsy however when I realised I had made a mistake I contacted Hannah who sorted out out very quickly and efficiently. Fantastic customer service. I h... See more

Company replied

Rated 5 out of 5 stars

I had my kitchen doors renewed by KDW some time ago and needed to order a new door for an extra cabinet I am able to add. Found same door available (although it has been renamed). Getting the correct... See more

Company replied

Rated 5 out of 5 stars

Amelia was very helpful. Great online ordering and Ameila was more than happy to chat though my quote. Efficient delivery and clear communication. Really happy with the quality of the kitchen... See more

Company replied


Company details

  1. Kitchen Furniture Store
  2. Cabinet Store
  3. Door Shop
  4. Furniture Store
  5. Home Improvement Store
  6. Kitchen Supply Store

Written by the company

Kitchen Door Workshop has been supplying replacement kitchen doors since 1996. Our price guarantee, up to 10 year manufacturers' guarantee and secure online payment facilities mean that you can buy with confidence from the UK's largest and longest established replacement kitchen door specialist.

Kitchen Door Workshop Details

Written by the company

Up to 10 Year Manufacturers Warranty
All our Cambio and Legato kitchen and bedroom doors are covered by a 10 year manufacturer's warranty. Our Integrity, Trends and Visions kitchen and bedroom doors are covered by a 6 year warranty.
Free Delivery Over £500
Get fast and free delivery on all orders over £500.
Pick A Delivery Date
Choose the most convenient date to take delivery of your new doors.
Trading Since 1996
Kitchen Door Workshop has been owned and managed by our family since 1996, before successfully moving into employee ownership in 2020.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Read the instructions first

I found it very hard to navigate the instruction .I should have made an account to start with . I was just looking at the site to start with but decided to send for swatches

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience ordering my kitchen door.

I had a great experience ordering my kitchen doors. The ordering process was easy and communication was clear throughout! Thank you

9 April 2026
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Tatiana,

We're so pleased to hear of your recent experience and how easy you found it placing your order.

Thank you for taking the time to leave us a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Amelia was very helpful

Amelia was very helpful. Great online ordering and Ameila was more than happy to chat though my quote.

Efficient delivery and clear communication. Really happy with the quality of the kitchen doors.

We would 100% reccomend them and we will be using them again to make some bispoke doors for some built in wardrobes.

2 February 2026
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Ben,

We're thrilled to hear Amelia was able to assist you with your recent order and that you're happy with the quality of your new kitchen doors.

We really appreciate you taking the time to leave us a 5* review and your recommendation.

We look forward to helping you with your next order.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Excellent experience

Just used several panels in the remodelling of part of the kitchen already having Used their panels probably 10 years ago. The panels were perfect and even the colour matched the originals, so no fading; the measurements were spot on. I wouldn’t hesitate using their customer service they were great. They helped me ensure I ordered the correct style and colour. Couldn’t fault anything.and would definitely recommend.

14 January 2026
Unprompted review
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Reply from Kitchen Door Workshop

Dear Graeme,

We're so pleased to hear the team were able to assist you in choosing the correct colour and style, and that this fit in perfectly with the existing kitchen, having stood the test of time from 10 years ago!

We really appreciate you taking the time to leave us a 5* review and for choosing Kitchen Door Workshop once again.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Always responded promptly to any…

Always responded promptly to any questions. The custom doors were exactly as we required. When I made an error regarding the hinge holes for a corner unit, I was immediately asked if this was correct, sure enough, I had made an error. This was corrected by Hannah before the order was placed. The products were dispatched in accordance with the original date given. Great service, highly recommended.

4 February 2026
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear PP,

We're so pleased to hear the team were able to assist you correcting your recent order and it arrived on time and as expected.

We'll be sure to pass on your kind words to the team, and we appreciate you taking the time to leave us a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Easy web page

Easy method to order colour samples !

3 January 2026
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear James,

Great to hear you found it easy to order colour samples.

If we can be of any further assistance, please don't hesitate to contact a member of the team via phone, email or live chat!

Thank you for taking the time to leave us a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

I am very happy with my kitchen

I have bought my kitchen from this company and I am very happy indeed.
I dealt with a lady called Amelia, she was very helpful every time I call.
My kitchen looks truly wonderful, I ordered the right colour and design for my kitchen.
I do recommend this company to everyone.
Regards Ms Marcos

16 December 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Imelda,

We're so pleased Amelia was able to assist you with your recent order and that you're delighted with your newly refreshed kitchen.

We really appreciate you taking the time to leave us a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Fridge and freezer doors

Doors received on specified day,delivery company very helpful, doors fitted on the 8th, they are perfect,fitter said they were really well packed always a good sign,when I phoned order through Jess was exceptionally helpful I'm not good with tech,she understood and talked me through everything I couldn't have done it without her, I've had wonderful experience through out would recommend this company without hesitation

5 December 2025
Unprompted review
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Reply from Kitchen Door Workshop

Dear L,

Thank you for taking the time to leave such great feedback: we're so pleased Jess was able to assist you throughout the ordering process and that you'd recommend us!

We really appreciate the 5* review and hope you enjoy your new kitchen for years to come.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

I had my kitchen doors renewed by KDW…

I had my kitchen doors renewed by KDW some time ago and needed to order a new door for an extra cabinet I am able to add. Found same door available (although it has been renamed). Getting the correct size and pre drilled holes done was very easy from their list with instructions. Arrived on day as stated.
For some people their lead times may be too long but Government have not made things better for UK manufacturing or for people who go to work..

2 December 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Howy,

We're so pleased we were able to assist you again and that you found our instructions easy to follow when placing your order.

Thank you for taking the time to leave a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

I’ve ordered white gloss kitchen doors…

I’ve ordered white gloss kitchen doors and job was done perfectly.

24 November 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Vladimer,

We're so pleased to hear of your recent experience.

Thank you for taking the time to leave us a 5* review!

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Kitchen cabinet door made to measure

Quick quotation, manufactured to the specification. All fits perfectly. Service delivered in professional and friendly manner.

3 November 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Dona,

We're so pleased to hear of your recent experience with Kitchen Door Workshop.

Thank you for taking the time to leave a 5* review. Enjoy your new doors.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

The service information delivery and…

The service information delivery and product are all excellent. Customer care is very good. I am delighted with my new drawer front and will be moving on to the cupboard doors next.

17 November 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Sue,

Thank you for sharing your recent experience! We're so pleased to hear you're delighted with your new drawer and we look forward to helping you with your next order.

Thank you for taking the time to leave a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

a good experience

The Contact [Jess] was very helpful, we had a small problem with an item delivered which had been damaged in transit, This was rectified immediately, and replacement item was sent.
I am very happy the product and service that I have received. The team are very knowledgeable and friendly, they explained to me some technical points that I had not even thought about prior to ordering replacement kitchen doors.

30 October 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Dear Antony,

We’re pleased to hear that Jess and the team were able to resolve the delivery issue promptly and that you’re happy with both the product and service received.

It’s great to know our team’s technical knowledge was helpful in guiding you through the process. We appreciate your feedback and your trust in us.

Thank you for taking the time to leave a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

The staff in the sales office were pleasant and efficient.

The staff in the sales office were pleasant to deal with and offered helpful advice on how to make parts that were not stocked as standard.
The response time to enquiries was very good.
The delivery time was very good.
The few doors that got damaged during transport were replaced promptly without question.
I would definitely use them again.

2 October 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Colin

It's great to hear that you had a good experience with us, We're sorry that a few of the doors were damaged in transit but are pleased to hear that your free replacements arrived with you swiftly.

Thank you for the 5* review, we really appreciate it.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Kitchen Workshop

Company is very pro active and great on customer service. Needed help and guidance on ordering replacement kitchen doors. Hannah was absolutely excellent in responding so quickly and diligently to my numerous questions and queries. So helpful in every aspect. I would highly recommend this company,
Thank you Hannah for all your help here. A great asset to the Company

22 October 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Peter,

Great to Hear Hannah was able to assist you throughout the ordering process. We appreciate your kind words and will pass this onto Hannah.

Thank you for your custom and taking the time to leave a 5* review.

Kind regards,
Kitchen Door Workshop

Rated 5 out of 5 stars

Very impressed

Very impressed. Door was cut and holes drilled in exactly right places, colour matched well to description and visualisation on screen.

2 July 2025
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Matthew

It's great to hear that you're very impressed with your doors and their colour.

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great website and good colour samples…

Great website and good colour samples are sent very quickly. I found it was best to speak to Sales so that correct parts are ordered.
Cupboards and doors arrived with a good courier company.
( no visible damage to packaging)
Problem with a door was quickly rectified.
Kitchen cupboards look great once assembled and installed.

29 September 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Patrick

We are happy we could assist you and pleased to hear that your new cupboards look great!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

From start to finish outstanding.

From start to finish outstanding.
Great colour match on new doors - really pleased.

3 October 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi JonB

We're really pleased that you found our doors and customer service outstanding!

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

What a great company

Great product. Good colour match and easy to install

17 September 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hi Peter

It's great to great to hear you found a good colour match and that our doors were easy to fit.

Thank you for taking the time to leave us a 5* review.

Kind regards

Kitchen Door Workshop

Rated 5 out of 5 stars

Great solution to

I had really helpful customer support from Jess which ensured my order was correct and I was delighted when the doors turned up - all fitted perfectly and have made a massive difference without changing the whole kitchen

15 September 2025
Unprompted review
Kitchen Door Workshop logo

Reply from Kitchen Door Workshop

Hello Andrew

We're really pleased to hear that by simply ordering doors from it's made a big difference to your kitchen!

I will pass on your thanks to Jess.

& thank you for taking the time to leave us a 5* review.

Kind regards

The Kitchen Door Workshop

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