Kitchen Appliance Centre Reviews 

2,384
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Kitappliance.com fail to respond to emails. I ordered over a month a go and still awaiting customer service. Beware!

Rated 3 out of 5 stars

Incoherent message left day before, garbled, unable to make out phone number so couldn't contact deliverers except through appliance centre. KAC told me they were coming but would call first. They did... See more

Rated 5 out of 5 stars

If you want to know what a great company means, then this company surpasses any expectations you may have. I can not praise them enough for helpfulness, courtesy, back up, and the goods were delivered... See more

Rated 1 out of 5 stars

I have ordered a sink with accessories. Sink arrived promptly but without accessories which are worth nearly £100. I have not opened the box immediately as the kitchen wasn't ready for fitting yet.... See more

Company details

  1. Kitchen Supply Store
  2. Electronics Store
  3. Lighting Store
  4. Plumber

Information provided by various external sources

Kitchen Appliance Centre offer a wide selection of kitchen appliances including kitchen sinks, range cookers, fridges, freezers, dishwashers, washing machines, worktops, ovens and hobs, all at low affordable prices.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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2.5

All reviews

(2,384)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful customer service as soon as something is not quite right!

I have ordered a sink with accessories. Sink arrived promptly but without accessories which are worth nearly £100. I have not opened the box immediately as the kitchen wasn't ready for fitting yet. When I've opened the box and realised that the accessories were missing and contacted the company. They said that it should have been there and there is nothing they can do. Not a service I would expect from a 5* company! Please be aware and check everything as soon as it arrives as otherwise you would be £100 out of pocket like me!

30 April 2020
Unprompted review
Rated 2 out of 5 stars

Poor after service when chasing an overdue order

Ordered a CDS splash back via ebay shop and paid a premium for Delivery within 2 days (£6) - nothing received on day advised - waited another day and contacted via ebay enquiring about delivery, no come back for a further 2 days and finally responded with a delivery date some 6 days past the premium paid for date

24 February 2017
Unprompted review
Rated 5 out of 5 stars

Kitchen appliance centre

Excellent delivery and customers service. We couldn't fault any aspect of this company and we would definitely buy from them again.

21 January 2017
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL IN ALL WAYS!

Until recently I had never heard of the Kitchen Appliance Centre, but I have to say that they have impressed me so much that I would not hesitate to use them again or to recommend them to anyone else.

I dealt with Amy who has been absolutely outstanding throughout and provided excellent customer service. I cannot praise her enough as nothing was too much trouble, she was very efficient and every response was prompt. After ordering I changed my mind on a product due to a change in our requirements, it was cancelled immediately and refunded without any issues at all.

The product that I went ahead with was delivered very quickly and I was notified of both the delivery day and provided with an hour time slot....fantastic service!!

Well done Amy and KAC!!

5 August 2016
Unprompted review
Rated 5 out of 5 stars

first class service, I could not fault it

If you want to know what a great company means, then this company surpasses any expectations you may have. I can not praise them enough for helpfulness, courtesy, back up, and the goods were delivered when they said they would. I would recommend Kitchen appliance centre to any one wishing to purchase anything whatsoever to do with kitchens. First rate!

2 March 2016
Unprompted review
Rated 4 out of 5 stars

Brilliant

It was a perfect choice which fit the original place. The extractor is good but not too powerful as the old one but it does the job.

28 February 2016
Unprompted review

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