King's InterHigh Reviews 

997
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers had a great experience with this company. Consumers frequently mention that the wonderful teaching staff is exceptionally kind, caring, and genuinely invested in helping students succeed academically. People really appreciate the highly flexible online platform and well-structured lessons that make studying from home engaging, fun, and effective. Families enjoy a very smooth admission process supported by helpful administrative teams who guide them patiently throughout. However, some customers also noted that securing timely support and maintaining clear communication can sometimes prove quite difficult. A few reviewers were clearly dissatisfied with the unorganized exam process and experienced long annoying delays regarding official certificates.

What people talk about most

Staff

Customers report overall satisfaction and positive experiences with the staff, noting that teachers are... See more

User experience

Reviewers mention positive feedback about user experience, highlighting engaging lessons and supportive... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer satisfaction. On... See more

Customer service

Consumers find customer service to be ambiguous, experiencing a stark contrast between initial welcoming... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick response on queries and provide links or suggestions of department to contact for assistance through general email address. My sons Reflect teacher, Mr Nevan was also a great point of contact.... See more

Company replied

Rated 4 out of 5 stars

As an expat in the Middle East, we looked online for the best UK curriculum online school for our children to take GCSE and A-levels. Interhigh Schools was well reviewed, and we have been with them fo... See more

Company replied

Rated 5 out of 5 stars

Both our daughters are now enrolled with Kings Interhigh and so far it's been brilliant! Having seen them struggle for years in mainstream schools, Kings Interhigh has changed our family life. Both gi... See more

Company replied

Rated 5 out of 5 stars

Really positive experience with Kings IH in the primary and middle schools. 'Sen' friendly, flexible timetables, interactive lessons and on the whole fun, fair and friendly teachers. Support side has... See more

Company replied


Company details

  1. International School
  2. All-Boys High School
  3. College
  4. All-Girls High School
  5. Primary School

Written by the company

King’s InterHigh is an independent British international online school. Offering Primary, Secondary and Sixth Form education, we cater to students from age 7 – 18 who are looking for a high-quality British education delivered in a way that revolves around their lifestyle. Considered the original online school and founded in 2005, King’s InterHigh offers easy access to quality live and recorded lessons from anywhere in the world. Lessons are designed and optimised for online and taught by fully qualified and experienced UK teachers. Combined with a proven educational model and innovative delivery, we bring life to lessons and increase students’ involvement in learning new concepts. The school offers International GSCEs and A Levels. King’s InterHigh is an extraordinary blend of 50 years of academic excellence of the King’s College Group and of InterHigh’s more than 15 years of delivering unparalleled online education. With over 10,000 alumni and graduates progressing to fulfilling careers and to further studies in universities across the UK and internationally, King’s InterHigh is a global learning community. King’s InterHigh will be offering the IB Diploma Programme, completely online, from September 2022. We are pleased to be championing this truly innovative programme and are honoured to be collaborating with the IB on this important step to increasing access and flexibility around the IB Diploma Programme.


Contact info

4.2

Great

TrustScore 4 out of 5

997 reviews

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4.2

All reviews

(997)

134 reviews in the last 12 months

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Rated 1 out of 5 stars

Once enrolled we found this totally…

Once enrolled we found this totally inflexible and not at all like we thought when we enrolled. We had no support and the technology was overwhelming. It would be better to teach yourself as no help finding exam centres. Very difficult to get hold of the teachers and no communication. Although going to very few lessons and highlighting problems learning they require money. This is more of a business than considering the needs of the children. Make sure it’s what you expect before signing up to this. My child came away with zero qualifications.

1 September 2024
Unprompted review
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Reply from King's InterHigh

Thank you for your feedback, Gail.

We're truly sorry that you were unhappy with your child's time at King's InterHigh, and we're disappointed to learn that you did not feel sufficiently supported. Strong communication with families is one of the core pillars we work to uphold, and we strive to meet our school community's needs and preferences with flexibility across the board. This includes various ways to contact us for support, as well as family liaisons, technical specialists, our exams team, and more on hand for guidance. We also offer the option to take IGCSEs and A Levels from home, or at our King's InterHigh centre where your child was offered an exam seat.

Our Head of Administration has since been in touch directly, and we thank you for taking the time to explain your experience to us. Your feedback is invaluable in helping us improve our school experience for all families, and we hope you feel your concerns have been addressed.

Rated 5 out of 5 stars

I received a very informative Informative call from Florence

I received a very informative call from Florence who explained very well the school curriculum and admission process. I really appreciated her welcoming and hospitality during the call.

30 July 2025
Unprompted review
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Reply from King's InterHigh

Thank you for your kind words. We're thrilled to hear you've had a positive experience with King's InterHigh. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Excellent service David Priday has…

Excellent service David Priday has been in touch with me and answering lots of questions i have had and sent links so my son and myself have been able to watch and get a good odea of what kings offer.

16 June 2025
Unprompted review
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Reply from King's InterHigh

Thank you for your kind words. We're thrilled to hear you've had a positive experience with King's InterHigh. Your feedback is greatly appreciated.

Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the way the exam staff at this school handle their responsibilities. They are irresponsible and unresponsive—emails go unanswered, and phone calls are either ignored or met with vague replies and no real solutions.

My son has been waiting for his certificate for over a year, and because of this delay, he has lost an entire academic year. Despite multiple attempts to get help or clarity, nothing has been resolved.

This level of negligence is unacceptable, especially when it directly affects a student’s future. Based on our experience, I do not recommend this school to anyone considering it.

12 June 2025
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Reply from King's InterHigh

Thank you for taking the time to share your feedback with us. We apologise for the difficulties you have encountered. At King's InterHigh, our teams are dedicated to ensuring that parents and caregivers receive timely, helpful responses to their queries, and we are truly sorry that this hasn't been your experience on this occasion.

We are committed to ensuring that you receive your son's certificate as soon as possible. To avoid any delays, a member of our team has reached out to verify your details and ensure we have your correct address on file.

Thank you for bringing this matter to our attention. If you need any further assistance, please do not hesitate to reach out. There are several ways to get in touch with us, including our live chat for the fastest and most efficient responses.

Rated 5 out of 5 stars

Exceptional Service with a Personal Touch

The admissions support staff had a tone of voice that was very warm and welcoming, and it spot on made me feel at ease talking to her. We had a very comfortable and engaging conversation and over and above finding out more about my enquiry, she gave me a brief yet punchy overview of what to expect for my daughter as she plans to undertake her IB Diploma. She was extremely efficient too, because shortly after the call, I received an email with all the necessary information and requirements needed for us to proceed to the next step. Really looking forward to being a part of this vibrant community.

11 June 2025
Unprompted review
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Reply from King's InterHigh

We're thrilled to know that King's InterHigh has lived up to your expectations. Your feedback is crucial in helping us continue to innovate and improve.

Rated 5 out of 5 stars

Best thing I've done for my kids

I have two kids at Kings Interhigh and it's the best thing I could have done for them. They've done in-person private school; they've done state school; neither worked for their personalities. Now they're happier, learning better, and more sociable outside of school hours as well!

11 May 2025
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Reply from King's InterHigh

Your kind words are truly appreciated. It's rewarding to know that our efforts at King's InterHigh are making a difference. Thank you for being an integral part of our community.

Rated 3 out of 5 stars

Good for children who want to learn - useless otherwise

When I first researched KIH for my Year 9 daughter who was struggling with the social demands of face-to-face school, I noticed that most of the reviews were about the initial enquiry process and not about the actual school. Surprise surprise, they asked for a review before my daughter had even started so I decided to wait until she had been there for 6 months and then write a more meaningful review which I hope will be useful to people.

Overall, KIH is a good online school for children who are self-motivated to learn. It provides a good structure to take children through the curriculum and their exams. You can do well if you make the effort.

However, it’s not very good for children who are not motivated about their education (or whose parents are unable to force them through it). That’s because there are no consequences for not attending lessons or doing the work. Some examples:

- For children who have opted to do lessons live, there’s an attendance summary in the Parent Portal. This is updated between a few hours to 1 day late so you can see later if your child missed a lesson. The school take no other action when children miss lessons. Parents can then encourage the child to do the lesson late (they’re all recorded) but there’s no way for parents to see whether the child actually did this.
- For “Library learners” who can do their lessons at any time, there is literally no way for parents to know if a child has done a lesson (unless they physically watched their child doing it). This is a huge problem.
- Upcoming homework tasks appear in a To Do list on the Student Portal homepage, which is great. However, if a child misses a deadline then the task disappears from the To Do list and is buried away deep down in the course section, hard to find. The school don’t notify the child or parent that they missed the task, which is ridiculous and the exact opposite way to motivate children to do their homework!

The school buys an archaic software package from Microsoft which doesn’t meet the needs of modern online education. While they provide induction courses, it’s still incredibly difficult to use and navigate. Vital information, past lesson recordings, grades, homework assignments etc. are hidden away behind an unnecessarily complex navigation structure and it would take the average child (and parent) several months to get their heads around. The poorly designed software gets in the way of education rather than enhancing it - you’re fighting with it all the time.

The quality of the teaching seems fine and the lessons are equivalent to normal school lessons. Beyond that, the children are set very little meaningful work so they don’t learn the skills they need for their exams. Some examples:

- Nearly every homework task is a multiple choice quiz. This is easy for teachers to mark but doesn’t use children’s brains in the right way to reinforce what they’ve learned in class.
- Very occasionally, the school will set an actual piece of work such as a piece of writing or essay. The children are completely unprepared for this because they’ve had so little practice, and don’t know what to do. If the child doesn’t already have that skill then the parents need to teach it. Often the first time they’re asked to do something like this is in an exam, which isn’t fair as children should be doing these things regularly.
- The teachers don’t seem to get to know the children at all. For example, my daughter is above average intelligence and received glowing praise from the teacher when she got 50% in a test. The teacher should have known that she was working below her ability and encouraged her to do better. Average seems to be good enough.

I was worried about the social impact of enrolling my daughter in online school, but was reassured that KIH said the children can make friends with each other and have cameras and microphones on in class. This isn’t really true because they’re optional, so the majority of children never turn on their camera or mic. This makes the children less real to one another so they don’t make friends as much unless they’re naturally very sociable. The school offers a good choice of social clubs and an online chat forum. My daughter doesn’t use them and I wish the school would force everyone to use cameras because maybe then she’d start to get to know the other children.

So overall, KIH is a useful vehicle for accessing education online. However it’s not a proper school and unless your child is motivated and mature enough to take full responsibility for their education, you should view it as a tool or resource rather than a full school experience.

23 May 2025
Unprompted review
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Reply from King's InterHigh

Thank you for your detailed feedback, Katie. We are truly sorry to hear that you haven’t been fully satisfied with your experience.

At King’s InterHigh, we recognise that the families who join our community are looking for a learning approach that better meets their needs, so we have designed our model to balance flexibility and personalisation with clear structure and robust teaching. For example, we offer the option to participate in lessons without using a camera to ensure that our students who experience anxiety can fully engage with their learning. Our lesson recording structure, meanwhile, aims to ensure that students can fit learning around any need or study without intensive pressure while they rebuild their confidence.

King’s InterHigh’s teaching approach also includes a wide range of assessment types and homework activities (including quizzes, assignments, projects, and online tools) to give students a well-rounded understanding of each topic, build their academic confidence, and support different ways of learning. Through a mixture of live, interactive lessons with teachers and independent learning activities, we aim to ensure that children are fully engaged and inspired to succeed in their studies.

We recognise that there can be a learning curve when adapting to online school platforms, and we also want to make sure that you are aware of all the opportunities available to your child here at King’s InterHigh. For example, we offer a wide range of online and in-person social activities, Inclusive Teaching Plans to help teachers get to know each student, and one-to-one technical support for using our Student and Parent Hubs.

We have requested further details through Trustpilot so that a member of our team can get in touch with you, better understand your daughter’s needs, and ensure that all concerns you have are resolved. Thank you again for taking the time to share your review; we take all feedback into account to enhance our school experience.

Rated 1 out of 5 stars

I can hardly get any support

I can hardly get any support, my mails stay without answer

10 April 2025
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Reply from King's InterHigh

Thank you for sharing your feedback with us, as it helps us improve our support for all families. We are committed to maintaining high communication standards, so we’re sorry to hear that your experience hasn’t reflected this.

We want to make sure we any questions or concerns you have are resolved, so please don’t hesitate to reach out to us via our live chat or WhatsApp, where a member of our team will get back to you promptly with more support.

Rated 1 out of 5 stars

Awful 'school' - more like a face-less business with no one to take responsibility

Awful 'school'. Plagued by IT issues, finance mistakes and poor service. My son has now thankfully left but the problems continue with passive-aggressive emails and no one person to take responsibility or willing to sort out the problems (caused by their system).
My son missed out on social interactions and curriculum content. Now being remedied by in-person schooling. I certainly wouldn't recommend this business but can say it is definitely a business. Our family feels very let down and as a result I feel very angry.

30 April 2025
Unprompted review
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Reply from King's InterHigh

Thank you for sharing your experience, Andrea. We are truly sorry to hear that you were unhappy with your child’s time at King’s InterHigh. As an online school community, we place the utmost importance on creating a supportive, thriving learning environment and maintaining robust, user-friendly systems, so we apologise that your experience didn’t reflect our standards.

While we understand that your son is no longer studying with us, we have requested additional information through Trustpilot so that a member of our team can get in touch with you. We would welcome the opportunity to hear more about your situation and ensure that you have received a satisfying resolution to your concerns. Thank you again for bringing your feedback to our attention, as your insights help us bring our families a better school journey.

Rated 5 out of 5 stars

very helpful and fast response time

very helpful and fast response time, very knowledgeble

13 May 2025
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Reply from King's InterHigh

Thank you for sharing your experience. We're so glad to hear that King's InterHigh has met your expectations. Your feedback is invaluable in helping us grow and improve.

Rated 5 out of 5 stars

Best decision ever

Best decision ever! The teachers are super positive and make learning fun. High-quality education without stress. Only regret we have is that we haven't made this change sooner.

7 May 2025
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Reply from King's InterHigh

Your feedback made our day. Thank you for taking the time to share your positive experience with King's InterHigh. We're delighted to have you with us on this educational journey.

Rated 5 out of 5 stars

Really impressed

Really impressed with the results of our first term at KIH. Great quality teaching and supportive pastoral care, with many thoughtful details fine-tuned to the needs of SEND students.

28 April 2025
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Reply from King's InterHigh

It's heartwarming to hear how much you're enjoying your time with King's InterHigh. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Competent teachers and professional…

Competent teachers and professional admin staff

25 April 2025
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Reply from King's InterHigh

Thank you for sharing your experience, Oubaya. We're so glad to hear that King's InterHigh has met your expectations.

Rated 2 out of 5 stars

Very expensive for what it is

Very expensive for what it is. Marking system feels really inaccurate i.e. for English my daughter was an 8 in the autumn term an now a predicted 1 in the Spring term which feels very destabilising. I don't feel the system analyses all submissions. The marks she gets each week are not reflected on the parent portal. You also get hit by some random charges like a new £50 technology fee which should have been included last September. Exams are very expensive too. Maths is taught at a low level but then the tests are at a much higher level which causes a lot of additional stress so I am researching into private tutors to support this area. We do not know why more complex maths is not taught to match the exam style questions. My daughter is currently year 10. Really hoping year 11 picks up. My daughter is severely autistic and can't handle the idea of changing schools even though she is not happy with the Kings online system.

8 May 2025
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Reply from King's InterHigh

Thank you for sharing your experience, Sarah. We’re truly sorry to hear that you and your daughter have been disappointed with your experience. Supporting students with special educational needs is a core priority at King’s InterHigh, and we strive to provide a broad programme of support for our autistic learners.

Our education and SEN teams want to make sure your family can make the most out of all the guidance and adjustments we offer. Please do contact your Family Liaison team with your details so we can discuss your daughter’s progress with us and ensure she feels properly supported.

Rated 5 out of 5 stars

A brilliant alternative to mainstream…

A brilliant alternative to mainstream education. Kings InterHigh allows my son to work as a professional performer and keep on top of his education.

7 May 2025
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Reply from King's InterHigh

Thank you, Amy. It's great to hear your feedback, and we're glad to know your son is having a great time with King's InterHigh's flexibility.

Rated 2 out of 5 stars

I can’t

I can’t. To be in. Touch with school

8 April 2025
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Reply from King's InterHigh

Thank you for your message. We have reviewed your case, and we believe that your concerns have been resolved with our teams at King’s InterHigh. A member of our team has also reached out to you today to ensure you have no further questions. In future, if you would like to connect with us further, you can get in touch with us online, through our live chat, or over the phone and we will ensure someone responds to you promptly.

Rated 4 out of 5 stars

The teachers are dedicated and helpful

The teachers are dedicated and helpful, classes are nice and small, it's like a tutoring school, so great for children who have motivation. Only complaint is that we don't sometimes get any respond from admin for inquiries at all, so have to keep asking.

18 April 2025
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Reply from King's InterHigh

Thank you for sharing your experience with King's InterHigh's live classes and passionate teachers. Your feedback helps us to enhance our experience for all families.

Rated 5 out of 5 stars

“A Modern School That Truly Understands Students – King’s InterHigh Review”

King’s InterHigh School offers a flexible and engaging online learning experience, making it ideal for students who need a personalized approach to education. The teachers are supportive, the curriculum is well-structured, and the virtual classroom environment helps students stay focused while learning at their own pace. It’s a great option for families seeking quality British education from anywhere in the world.

25 April 2025
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Reply from King's InterHigh

Thank you for your thoughtful feedback, Aisha. It's wonderful to know that King's InterHigh's flexible learning environment and supportive teaching approach are working so well for your family.

Rated 5 out of 5 stars

My daughter has really enjoyed studying…

My daughter has really enjoyed studying and learning with Kings Inter-high. We have tried different online schools but this is the best for us.
Great communication, she loves the enthusiasm from all the teachers and the cost of the school is good compared to other online schools.

25 April 2025
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Reply from King's InterHigh

We appreciate your positive feedback about our teachers. It's wonderful to hear that King's InterHigh was the best choice for your family.

Rated 4 out of 5 stars

Our experience has been really good on the whole.

Our experience has been really good. There are some subjects that are harder to do online such as Art but other than that our experience has been excellent. Our son has become his old self again after a poor experience at B&M secondary school.

16 April 2025
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Reply from King's InterHigh

We're delighted to hear how much King's InterHigh has helped your son. Thank you for sharing your experience.

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