kingsbridgeprivatehospital.com Reviews 

1,902
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,825 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly medical staff, including nurses and consultants, who make patients feel completely at ease and exceptionally well cared for throughout their medical procedures. People consistently highlight the exceptionally smooth service, pristine facilities, and clear, detailed explanations provided by doctors during every step of their consultations and treatments. Some reviewers were not happy with communication or appointment scheduling delays, specifically mentioning long waiting times on calls and difficulties in reaching staff by phone for timely follow-ups. A few individuals also noted feeling a bit rushed right after procedures finished and mentioned minor inconveniences regarding waiting areas.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and professional nature... See more

Service

Customers consistently note positive experiences with service, highlighting speedy and efficient appointments... See more

User experience

Clients share positive opinions on user experience, describing it as brilliant, first class, and wonderfully... See more

Customer service

Consumers find customer service to be positive and supportive, noting that staff take a genuine interest in... See more

Facilities

Reviewers mention positive feedback about facilities, noting that the building is bright and exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely building. No waiting, mr Mayne was wonderful. He knew his stuff and was able to look up all my tests. He explained everything very well and listened to me. I had some questions re where I go f... See more

Rated 5 out of 5 stars

Excellent service from start to finish from meeting reception staff to receiving a diagnosis after years of unanswered questions. Thanks to Dr. Elliott for seeing me and too the nurses who took bloods... See more

Rated 5 out of 5 stars

Kind helpful staff from across the board from dinner ladies to nurses to consultants Helpful nurses and first class Amy who was my night duty nurse after surgery. Very blessed to have a first class su... See more

Rated 5 out of 5 stars

My TKR went without complications. The operation went smoothly, the aftercare was as planned. The main secret is being consistent with exercises. The twelve week follow up went smoothly and Mr McMahon... See more


4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,902)

1,855 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything ran to time

Everything ran to time

Consultant was welcoming

The only issue I have is that Kingsbridge Admin systems are very poor and could learn from the Trusts in Northern Ireland

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience. From the minute I walked in everything was done fast and efficiently. The nurses were great and surgical team were superb

7 September 2026
Unprompted review
Rated 5 out of 5 stars

A very positive experience

I was able to access a gynaecology appointment right away and my issue was dealt with with great skill and sensitivity. I am feeling so much better physically and also reassured that I can access follow up care if I need it. All around a very positive experience.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Kingsbridge were absolutely brilliant…

Kingsbridge were absolutely brilliant from start to finish. Every member of staff was kind, reassuring and professional, and nothing ever felt like too much trouble. I felt genuinely cared for throughout my stay and was kept comfortable, supported and well informed. Thank you to the whole team. I would recommend this hospital to everyone.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience at…staff

We had a wonderful experience at Kingsbridge Private Hospital for my daughter Minsa’s tonsil operation. The doctors, nurses and staff were incredibly kind, caring and professional, and made her feel safe and comfortable throughout. She was also so happy with all the lovely little gifts she received. Thank you to the whole team for taking such great care of her. Highly recommended! ⭐⭐⭐⭐⭐

5 September 2026
Unprompted review
Rated 5 out of 5 stars

My whole experience with Kingsbridge…

My whole experience with Kingsbridge from the initial consultation right through to the procedure has been really positive, all staff are friendly and also very professional. Dr Neil is reassuring and explains everything really well.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent care and attention from…

Excellent care and attention from Professor Mark O‘Donnell. As always, a lovely way with putting me at ease and the treatment was given so efficiently and professionally. A excellent vascular surgeon, always my first choice.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Endoscopy

Extremely anxious patient but made comfortable from start to finish. Can’t thank the team enough!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

The experience was brilliant

The experience was brilliant. So speedy and efficient. The Consultant Mr Cusick was very friendly and professional. He took a real interest in my case and he explained everything thoroughly.After meeting him, I have total faith in him.

2 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look