While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

KillPing causing disconnects for FF:XIV I've tried the free trials for about 5 different game tunneling vpn services. They all reduced the ping by about the same, the only real differences were pri... See more

Rated 2 out of 5 stars

I tried out the service, I didn’t have any luck with it because I received worse ping, I couldn’t access my steam games either and kept getting errors.. I send them a message telling them my situation... See more

Rated 1 out of 5 stars

Do not buy. It made my ping worse in game. Zero response to several emails and they are unreachable or unavailable via any other method. Totally unacceptable and do not fall for the 15 day money b... See more

Rated 1 out of 5 stars

Absolutely no customer service. They are never online on their chat system. They claim to have a 15-day money back guarantee, but they never ever respond to any request. It's been 24 days since my... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Kill Ping is an online gaming application which reduces high ping and packet loss eliminating lag. Kill Ping is a fix for LoL lag, WoW lag, Dota 2 lag, CS:GO lag, Overwatch lag, Battleborn lag and Doom 4 lag etc.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

KILLPING IS A SCAM.

they took two years woth of my money and i havent been able to use it for a year no. support is non existent en now the desktop app is not working and you cant download updates from te website. KILLPING IS A SCAM.

4 July 2021
Unprompted review
Rated 1 out of 5 stars

No reaction after requesting a refund

I tried out this service to see if my connection could improve a little to American servers (from the EU). The improvement was very minuscule and slowed down non-gaming connections in the background.
The support completely ignored any troubleshooting requests (I had some technical difficulties with the client as well which I could resolve myself) and my requests for a refund.
If you are still dead set on giving KillPing a try, please use PayPal to make use of their customer protection, if you want a refund. I had to file and escalate a case to get my $40 back.

11 September 2020
Unprompted review
Rated 2 out of 5 stars

like what did you expect?

was looking at different possibilities for helping lag and all that, came across kill ping, saw that they had year old pictures of league of legends, saw the bad grammar mistakes, saw the other irregularities, like the online users being insanely small, and after reading through all of the complexities of how league of legends works, and what they say is utter bs. Good on you for looking for reviews before taking the offer.

16 August 2020
Unprompted review
Rated 1 out of 5 stars

Didn't work and non-existent customer service.

Like others, it didn't make a difference. I was still dropped from my game server due to lag. I cancelled (the next day). It has been a month and two more messages/emails and still no word. I'm surprised they can run a business like this.

28 June 2020
Unprompted review
Rated 1 out of 5 stars

Bad VPN

Customer service is not too bad, but they continue to charge me even after I request a cancel. When I asked the second time, they did not reply. And it seems that I lost the money. Screw them!

22 June 2020
Unprompted review
Rated 1 out of 5 stars

Bullcrap service

Bullcrap service. No money back, no after sales support. Just ignored. Do not subscribe to this

16 June 2020
Unprompted review
Rated 1 out of 5 stars

The service did not work for me since I…

The service did not work for me since I was using wi-fi instead of hardwiring. I followed the instructions to cancel and request a refund. They have not responded, cancelled my subscription or refunded me. I have emailed them several times. This is not a reputable company and I highly advise to stay away from them.

22 May 2020
Unprompted review
Rated 1 out of 5 stars

A scam

A scam. Service never worked. They never responded to support emails or refund requests. I'm hoping I can get a refund through paypal.

12 May 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look