I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was worried that my engagement run wouldn’t arrive in time for my planned proposal. After emailing customer service, I was told it was planned to ship after my planned date but that they would try... See more
Company replied
Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more
Company replied
Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more
Company replied
Company details
Contact info
1 Rockefeller Plz, STE 1110, 10020, New York, United States
- +1 (212) 203-9900
- contact@keyzarjewelry.com
- www.keyzarjewelry.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was amazing
Customer service was amazing, the first ring I chose was not quite right for me, the exchange was very simple and I absolutely LOVE the beautiful ring I decided on.
28 April 2026
Reply from Keyzar Jewelry
Hi Karen, this is exactly why we do what we do. Our top priority is making sure you’re happy. So glad you love your new ring! 💎
Great value
Great value , beautiful ring, shipped faster than anticipated . Love the ring
10 June 2026
Reply from Keyzar Jewelry
And we love our customers!!! 🥰Thank you!!
I had a great experience!
I had a great experience ordering and resizing my ring. I highly recommend buying your rings and will definitely order again!
4 June 2026
Reply from Keyzar Jewelry
Jonathan, Thank you for the amazing compliment! 😍💎
Reply from Keyzar Jewelry
PERFECT! 😍 So glad to hear that 💎
The Pave Skyler
I was nervous to purchase a ring online. After visiting over 5 jewelers in person, none of the rings we seen were comparable to this one! When I got it, I was worried about the prongs. I sent it back and received the absolute best communication! I am so excited to propose to my girlfriend in August! This ring is stunning! Add the customizations to the ring you choose, you won’t be disappointed!
6 April 2026
Unprompted review
Reply from Keyzar Jewelry
Sophia, We’re so excited for you! We’re 100% sure she’s saying YES....she is going to obsess over that stunning ring you chose for her. Good luck in August!🤞
Amazing buying experience!
Easy to customize and order. Had to change ring size and customer support helped immediately!
2 June 2026
Reply from Keyzar Jewelry
THX Billy! We're always here to keep things easy and moving fast for you! 💎💕
Excellent amazing perfect experience
Excellent amazing perfect experience. Eh no was exactly what I wanted
5 June 2026
Reply from Keyzar Jewelry
And that is exactly what we want! 😉
Absolutely beautiful ring
The ring I received is absolutely stunning! I have never seen a diamond ring sparkle so much. My now fiancé is in love with it which means the world to me. I highly recommend them and will use them again in the future.
1 June 2026
Reply from Keyzar Jewelry
Congratulations, Justin!!! 🥂
Hearing how much she loves the ring means everything to us. Thank you for choosing us for such a huge moment! 💎✨
The quality I was promised was delivered
I purchased online after customizing the ring of my choice and it showed up some than expected with the quality I was promised. She loves it and I love her so we love you all for helping make it happen
3 June 2026
Reply from Keyzar Jewelry
Hi Brian, We absolutely loved reading your review! 🥹❤️
Making sure we deliver top quality is always our favorite part...
My experience with Keyzar was…unmatched
My experience with Keyzar was phenomenal. The customer service team was so helpful in perfecting my order. I am obsessed with my 10 year anniversary ring upgrade!!
4 June 2026
Reply from Keyzar Jewelry
Marah , Happy 10th Anniversary! 🎉
Your review truly made our day, and we're so glad to be a part of it. Enjoy your beautiful upgrade! 💗
KEYZAR TEAM💍
Beautiful final piece
Beautiful final piece! A bit intimidating with designing a custom piece and ultimately making a final decision. Paying attention to every detail was key before submitting the order. Customer support was great w/a question on my design and they made sure it was done to my specifications. Again super impressed with the final product, packaging and overall secure delivery.
26 May 2026
Reply from Keyzar Jewelry
Thank you so much! Choosing the perfect ring can definitely be a bit stressful, and that’s exactly why we have the best team to help out. So happy you love the final piece and everything else! Enjoy your gorgeous ring! 💍💎
The ring and the stone are perfect UPDATE 07/01/26
UPDATE: After writing this review the Keyzar Support team reached out to me very quickly. They have since taken the ring in for repair. They have provided stellar communication throughout this entire process and provided me with exact specifications of alterations and repairs made. Customer support is phenomenal.
The ring and the stone are perfect. However, its only been 3 months since I've proposed and the prongs already need to be re tightened. I spent a lot of money to have it need maintenance like this so prematurely.
25 February 2026
Reply from Keyzar Jewelry
Hello Ty!
I was so sorry to hear to hear that your experience with us may have soured so soon after purchase.
Please expect an email from me discussing more in depth the situation at hand, and how we may be able to address it going forward.
We'll be looking forward to hearing from you and working together to improve your overall order experience.
Regards,
Emma, Support Team Manager
Quit and easy service fast delivery and…
Quit and easy service fast delivery and beautiful quality. She hasn't gotten it yet but she'll love it!
1 June 2026
Reply from Keyzar Jewelry
Kaleb,thank you so much! It must be so hard to wait to give it to her! Wishing you the best of luck, we can't wait to hear how it goes! 🤞
She said yes!
She said yes!! And we both are in LOVE with the ring !! Everything was amazing :))
29 May 2026
Reply from Keyzar Jewelry
Of course she said yes! 😉 Congratulations to both of you, we are so incredibly happy for you! 🥂💍
Quick an easy customization and very…
Quick an easy customization and very fast response from support team
28 May 2026
Reply from Keyzar Jewelry
Actually, that's what matters most to us!
Well crafted and at an affordable price.
26 May 2026
Reply from Keyzar Jewelry
High quality and a great price always go hand in hand, but making sure our customers are happy is what matters most! 🥰
Review
Purchasing and tracking the status of my order went smoothly. The AI assistant that helped answer questions was okay. I think I would rather a real person respond even if it took a day or two.
29 May 2026
Reply from Keyzar Jewelry
Hello Sir!
I'm glad to hear that your experience has all around gone smoothly.
Like most businesses, we try to improve the service we offer our customers by incorporating an AI agent alongside our human team. For the most part, this allows the team to dedicate their full attention to the more complicated matters we handle, while the AI would typically address simpler questions.
For the future, keep in mind that whenever the AI agent is in service, a human agent is present online as well - ready and willing to assist where the AI can't.
Hoping to be of further assistance down the line.
Regards,
Emma, Support Team Manager
Reply from Keyzar Jewelry
We love it too, and we're so glad you do...
The ring is beautiful and I can see the…
The ring is beautiful and I can see the perfect cut and clarity that we wanted
27 May 2026
Reply from Keyzar Jewelry
Thank you so much! You made such a perfect choice. Your ring is truly stunning!! 💎
EVERYTHING WENT SMOOTHLY FROM ORDERING…
EVERYTHING WENT SMOOTHLY FROM ORDERING TO THE DELIVERY.
27 May 2026
Reply from Keyzar Jewelry
Kristen, this is exactly how we love to do things!!☺️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.