Key Conveyancing Solicitors  Reviews 

1,498
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the process straightforward and manageable. Many highlight the excellent service, noting the efficiency, thoroughness, and speed with which their transactions were handled, often completing processes quickly. Reviewers frequently commend the quick response times, clear explanations, and consistent updates, which contribute to a smooth and stress-free user experience. However, some customers also noted dissatisfaction with a lack of proactive updates and communication, requiring them to chase for answers. This occasionally led to feelings of being disregarded or experiencing completion delays, with issues only addressed after escalation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professionalism,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness, efficiency,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, often highlighting how the process was made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maddie and her team at Key Conveyancing made an otherwise fraught-strewn difficult process straightforward. Timely and reassuring communications helped smooth the path to our sale (of our existing hom... See more

Rated 5 out of 5 stars

Just had the pleasure of using Key Conveyancing for our house sale. Sam Kelly was amazing from start to finish. Very thorough and responsive throughout the whole process. Cannot recommend highly e... See more

Rated 5 out of 5 stars

I have used Key Conveyancing twice for sales and purchases. The first time way back in 2016 was a fairly smooth transaction ably handled by Key Conveyancing with only a couple of reminder phone calls... See more

Rated 5 out of 5 stars

I was really happy with the service from all at Key Conveyancing. My house sale ran into months of difficulties but they were very professional and did all the were able to do and we got there in the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.8

All reviews

(1,498)

416 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service by Emily Butcher and…

Excellent service by Emily Butcher and her team, we were kept informed all the way through the process of our property sale.
Emily Butcher was very professional and communicative throughout.
Personally, we would highly recommend Key Conveyancing Solicitors.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Not a single day of regret since being…

Not a single day of regret since being introduced to Key Convenyancing by my super mortgage broker..The solicitor that dealt with my case was Innocent and he was very helpful and professional to the core..I would recommend Key Convenyancing and Innocent to anyone, any day and any time.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Olivia and Charlie were a pleasure to…

Olivia and Charlie were a pleasure to deal with from start to finish. They were incredibly thorough, and their communication was outstanding—they replied to emails within seconds! The selling process was longer than expected, but Olivia kept us both informed every step of the way. As first-time sellers, we really appreciated their support and professionalism. We couldn't have asked for a better experience and would highly recommend them to anyone. Very efficient and a fantastic team. Thank you

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I just want to take a moment to say a…

I just want to take a moment to say a sincere thank you to Ellie and Innocent who supported me in selling the property. It hasn't been a smooth journey and there are a few challenges along the way but your support, patience and willingness to step in made all the difference. I am grateful for the collaboration, conversation and resilience shown throughout. Thank you 🙏

26 June 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer, well pleased

It has been my first time working with any conveyancing team in general and the experience with Key Conveyancing has been very easy going despite that.

Mukate and his team including Charlotte and others have been consistently helpful, answering any queries when I had them and there have been a good amount of them from me as a complete newbie to the home purchasing process.

Definitely glad I chose the conveyancing company that I did as I have not had a thing to complain about.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Good and helpful service! Highly recommend! From beginning till get a home keys past less like two months, very fast service whit out any delay

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very fast process 1 month turn around no hold ups and very professional and pro active team at key conveyance. Thanks a lot mukate and Charlotte.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

The process of transfer into the…

The process of transfer into the company could not be easy without Mukate, his support, explanations and updates. I am really thankful for his taking on board such responsability from start to finish. A nice person and service to rely on. Thank you all

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Complex Purchase Issues Resolved Professionally

Our house purchase was quite complicated due to working in two countries and needing to satisfy UK AML Laws to purchase this house.

Key Conveyancing did a great job walking us through our first-time buyer experience, and demonstrated extreme patience and timely guidance.

We highly recommend Key Conveyancing if you’re looking to buy a house in the UK.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Solicitor would recommend

I was recommended to use Key Conveyancing by my estate agent. I have moved a few times but this was by far the best solicitor I have used. Inaya would always answer my emails quickly and keep me up to date with what was going on. Really impressed. They made a stressful time easy for me, I also got 3 quotes and they were the cheapest too.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

I never give negative reviews, but

I never give negative reviews as things can happen beyond someones control, if this is the case it should be quickly passed onto the relevant parties, you shouldn't have to chase every hour for an answer and eventually get the keys on day 2 at 15:30! I also felt I was fobed off when my case handler was busy with basic information and no return call. I only felt I was listened to when a manager got involved. I am also out of pocket as I had to pay my movers for another day and as yet have not heard who will compensate me, to say nothing of thr stress to me. This lack of communication was not only evident on moving day 1 & 2 but also in the weeks up to completion when we were trying to sort dates. This was the Bedford office

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!!

Great service throughout my sale and so responsive to emails and phone calls. Would absolutely recommend them, and I am now using them for my purchase too.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Tasha George has been incredibly…

Tasha George has been incredibly helpful throughout selling process. She always replied on the same day and took the time to answer all of my questions . Chase the Manage company.The paperwork was immaculate, and the whole process much quick with her hard work. I felt supported with whole process.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by Sam

Excellent service by Sam. She was so helpful and knowledgeable. I really couldn’t recommend her highly enough. Very professional and made everything go smoothly. Competitively priced too. Thank you Sam!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by Olivia Wright and…

Excellent service by Olivia Wright and her team, we were kept informed all the way through the process of our property sale.
Olivia was very professional and communicative throughout.
Personally, we would highly recommend Key Conveyancing Solicitors.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Samantha has been incredibly helpful…

Samantha has been incredibly helpful throughout our entire home-buying process. She always replied on the same day and took the time to answer all of our questions as first-time buyers. The paperwork was immaculate, and the whole process was completely stress-free. Whenever she was out of the office, her colleagues stepped in seamlessly to help. We felt supported and in safe hands the entire time

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Tasha elli-Mai Harriett

I was introduced to Key conveyancing by Emma @ oreirdon bond estate agents.i am so glad I was.i was supported throughout by Tasha,Ellie -Mai and Harriett

They guided me through selling my house and buying my present home

Tasha was a major support throughout .She seamed to take a personal interest in my case( of course she makes everyone feel that way)

On signing contracts and completing on the day Tasha kept in close contact,making sure I knew of every step.
She made several phone calls to banks ,solicitors and reported back to me with such honesty and authority.

People report moving is stressful but with people like Tasha, Ellie-mae and Harriet it was streamlined and a happy process

Thank you all again. Hope to call to the office to see you soon
Sheila

15 May 2026
Unprompted review

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