Found the same light fitting across various retailers online but KES was by far the cheapest. Ordered Friday arrived on Monday so very pleased with the processing and delivery speed. There was a small... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beautiful light fitting, I was really impressed. It looks stunning in my bedroom, I'm really pleased I chose to buy from this company. The light fitting looks expensive although it was far from it, t... See more
Company replied
Having decided on an outside light, KES Lighting was significantly cheaper than other suppliers offering the same item. Easy ordering process & really liked that the correct lightbulb was shown as a... See more
Company replied
I am doing a massive 3,000 sq home project. I've bought numerous lights from many companies. This company have been an absolute delight so far to deal with. My lights get wonderful comments.
Company details
- Lighting Store
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Home Improvement Store
- Lighting Wholesaler
About KES Lighting & Home
Written by the company
KES are one of the largest independent retailers of luxury lighting for the home.
A family-owned business, established over 37 years ago, we have unrivalled expertise when it comes to helping you find the perfect lighting for your speace.
Featuring in the likes of Country Living Magazine, The Evening Standard, Channel 4 & BBC Good Homes, we have a vast selection of beautiful pieces. You can even come and see lots of it at our beautiful showroom in Warwickshire!
Maybe you'd like to speak to one of our experts? Give us a call on 02476 317022, we'd love to hear from you!
Contact info
191 Newtown Road, CV12 8QG, Bedworth, United Kingdom
- +44 2476 317022
- sales@keslighting.co.uk
- www.keslighting.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 59% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Light arrived on time
Light arrived on time, very well packaged and as described. Lovely product
22 March 2025
Reply from KES Lighting & Home
Great to know, thank you!!
Lamp arrived in good time
Lamp arrived in good time. Orientation of the ceiling mounting bezel not exactly square and no way of altering it. Would be good to have been able to buy lamp bulbs to match the unit on the same site.
22 March 2025
Reply from KES Lighting & Home
Thanks for your feedback Stefan, much appreciated!
Even though the item we wanted was not…
Even though the item we wanted was not available after paying for it there was a no issue refund and excellent communication via email
21 March 2025
Reply from KES Lighting & Home
Thanks for the feedback Bryan and apologies that we weren't able to fulfil the initial order.
Excellent communication
Excellent communication, lights delivered very quickly and very well priced.
26 March 2025
Unprompted review
Reply from KES Lighting & Home
Thanks Issy, we appreciate your comments.
Reply from KES Lighting & Home
Thanks for the 5 star review, Reelika!
Reply from KES Lighting & Home
We appreciate your comments - thank you Gary!
Great lights and the price was the best…
Great lights and the price was the best I could find online but delivery had to be chased and took over a week
19 March 2025
Reply from KES Lighting & Home
Thanks for the feedback Ian and apologies for the delay.
Reply from KES Lighting & Home
Thanks for your review Robert!
Delivery was due to be my home address…
Delivery was due to be my home address and a label from you had this . However DPD PUT ANOTHER address on and left it at a drop off stop. Why.??
Very inconvenient. Not your fault perhaps but not good.
19 March 2025
Reply from KES Lighting & Home
Hi Keith, we share your frustrations - it's always such a pain being let down by a courier.
Absolutely love my new lamp and the…
Absolutely love my new lamp and the service is excellent, however I personally think when you purchase a new lamp it should come with a bulb 💡
28 October 2024
Unprompted review
Reply from KES Lighting & Home
Thanks for the feedback Mandy!
My apologies it wasn't clear how to…
My apologies it wasn't clear how to give 5 stars which is what I thought I had done. We are delighted with our purchase, it was delivered promptly and the packaging was excellent. Should be 5 stars
15 March 2025
Reply from KES Lighting & Home
Thank you Michael, we really appreciate it!
Quick delivery and clear instructions…
Quick delivery and clear instructions 5*****
Plus I’m in love with my chandelier!!
17 March 2025
Reply from KES Lighting & Home
We are so pleased to read that you're in love!!
Great experience- can recommend
The lights are as described and beautiful. Reasonable price, good communication. Fast, next day delivery and goods were well packaged. Found this company great to deal with and based on our experience can highly recommend.
17 March 2025
Reply from KES Lighting & Home
Thank you so much for your lovely review, Sandra. Much appreciated!
The lamp we ordered looks beautiful
The lamp we ordered looks beautiful. The dispatch was super fast and the customer service was great.
Many thanks
22 March 2025
Reply from KES Lighting & Home
Thank you Tanya for the kind comments!
Product not as described at all
Product not as described at all. No response from Customer Services when raised issue twice.
16 March 2025
Reply from KES Lighting & Home
Hi there, we've just been looking into this - apologies for this mix up. The team have been instructed to collect the incorrect item and send you a version with two lampholders. We'll be in touch to arrange.
Impex celine
Contacted Kes lighting with a query on the impex celine chrome light fitting , this was dealt with swiftly and promptly thus purchased made and goods received within 2-3 working days .The fitting was easy to assemble and looks amazing .
Excellent service all round and I will be purchasing from Kes again .
23 March 2025
Reply from KES Lighting & Home
Thanks for the feedback John, we look forward to seeing you again!
Wall lights
Very helpful with advice as to which wall lights to purchase. Have used this company previously and thoroughly recommend them. Efficient and quick service and delivery
14 March 2025
Reply from KES Lighting & Home
Thanks for the repeated business Sheila, we really appreciate it!
Good customer service very good
Good customer service very good. Delivery was excellent and to time.
Really pleased with our light fitting. It looks brilliant.
11 March 2025
Reply from KES Lighting & Home
Great to read your comments, thank you so much!
Efficient feedback on product questions…
Efficient feedback on product questions and light was at a great price. Delivery and packaging excellent. Product as hoped. Just waiting for the electrician to fit!
14 March 2025
Reply from KES Lighting & Home
Thank you for your kind review, very much appreciated!
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