Kenwood World Reviews 

6,047
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

It's excellent, easy to order, and the delivery is fast. The pizza maker is amazing; it's a compact size. I'll never order a takeaway pizza again after using this, as it cooks them in just a few minu... See more

Rated 5 out of 5 stars

I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more

Rated 5 out of 5 stars

the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more

Rated 1 out of 5 stars

Excellent product, but it didn't arrive until 2 weeks after placing the order. Apparently Kenwood were doing a system update and my order "got lost", which they only were aware of because of my const... See more

Company replied

Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store

About Kenwood World

Written by the company


 

In 1947 Kenneth Wood had a vision.  He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.  

Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances.  From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.

With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.

www.kenwoodworld.com/contact-us


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

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4.0

All reviews

(6,047)

3,180 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought a Kenwood KMix

Was able to find a mixer I wanted, at a good price, ordering easy and delivery quick. Happy with the mixer which was a replacement for a Kenwood Chef that I have had for about 40years. Very pleased with my new purchase.

23 February 2026
Rated 5 out of 5 stars

Lovely olive green toaster

Lovely olive green toaster, bought the matching kettle too for my new house to match my kitchen units. Very quick delivery and got both at a great price! Very happy customer. Highly recommend Kenwood. Had my first Kenwood mixer when I got married in the eighties. Very reputable brand!

26 February 2026
Rated 3 out of 5 stars

Site kinda works

Site kinda works, but constantly lags. I had to wait for a long time, until my order appeared in the list after ordering, so I could cancel it. Very outdated design and it takes incredible effort to choose the device you need, If you have never used kenwood before.
Like tons of similar stuff, who knows how they differ. Comparison tool works much better at external sites, then kenwood official.

23 February 2026
Rated 5 out of 5 stars

Ordered a kettle from Kenwood

Ordered a kettle from Kenwood. Was kept informed when the product was being dispatched and date for delivery. Arrived on time and as I was not around it was delivered to my neighbour and I was left a card with details of whom was given the package.

12 February 2026
Rated 1 out of 5 stars

Updated

I updated my previous review after Kenwood publicly replied promising that someone would contact me. Unfortunately, that never happened.
My mixer is still with them, I still have no update, no contact, and no clear timeline.
Customer service told me they “can’t do anything” and that I just have to wait, I've veen waiting since 19th of February, it's now 5th march.
Promising to contact a customer and then not following through is extremely disappointing. At this point I simply want my money back.
Very poor after-sales service so far.

5 March 2026
Unprompted review
Kenwood World logo

Reply from Kenwood World

Good Morning Roxana,
Thank you for bringing this to our attention, and for sharing your experience. We apologise for the inconvenience you've experienced, and we understand your frustration.
I am delighted to see that our team have now been in contact to resolve your issue
Many thanks
Gemma, Kenwood UK

Rated 5 out of 5 stars

Which best buy

Recommended by Which. Great size kettle, easy to fill and pour, good value, heats quickly and quietly. Delivered within 2 working days.

21 February 2026
Rated 1 out of 5 stars

Maschine arrived with defect to glass jar

Maschine arrived with zero defect. I reached out but did not get any answer.

11 February 2026
Kenwood World logo

Reply from Kenwood World

Dear Martina & Andreas,

unfortunately, your error description in text and heading is contradictory.
It is important that you inform our customer service department exactly what is defective.

If you have already contacted us, we will get in touch with you as soon as possible.

Please be patient.

Kenwood Team

Rated 1 out of 5 stars

I am shocked

I am shocked, The item I bought few weeks ago sudenly stopped working!

11 February 2026
Kenwood World logo

Reply from Kenwood World

Thank you for taking the time to leave us with your review regarding your recently purchased item.

Issues with products are rare and we can only apologise for the trouble you have experienced. We can see you have been in touch with our customer care team via email and we'll ensure a member of the team follows up with you to understand the issue fully to resolve this.

We look forward to speaking with you soon.

Kind regards,
Kenwood Customer Care Team.

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