Kelways Plants LTD Reviews 13

TrustScore 4.5 out of 5

4.5

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Company details

  1. Agricultural Organization

Written by the company

We've been growing Peonies since 1851 and have the Chelsea Flower Show medals to prove it! Browse our extensive range of plants, seeds and bulbs online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

Good-sized shrub, superbly packaged, promptly delivered.

The shrub ordered was superbly packaged by Kelways & delivered promptly (by DPD). The shrub is a Garrya Elliptca, 'James Roof' in 7.5litre pot, about 3ft tall and multi-stemmed so it should work well against a fence or wall. Highly recommended for quality and delivery service.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Ordered some Paeonia Sword Dance two years ago and got some nice, healthy looking rhizomes which now, in their second year, have started producing beautiful flowers, so very happy customer!

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Wow!

It is generally a gamble when you buy plants online as to the quality, delivery times and how well packaged they are. I have recently taken delivery of 12 2 litre grasses from Kelways. They are great healthy plants and the packaging to make sure they arrived in perfect condition was outstanding. I won't be going anywhere else in future. Impressive.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently needed to contact Kelways after they had notified me that plants had been despatched to my home whilst I was away. Their response was brilliant. They contacted the courier and ensured the plants were returned to them. Throughout, they came across as unflustered, caring and utterly professional. I believe Sue was the person who deserves the credit - but what values this great company must instil in their staff to get such a result. Thank you Kelways...

15 October 2021
Unprompted review
Rated 5 out of 5 stars

Best breakfast in town!

Was recommended this place and so glad we visited. I had large breakfast so yummy. Very nice coffee not instant. Choc cake for pud served with squirty cream. Lovely attentive friendly guys serving
All tables wiped after each customer

11 October 2021
Unprompted review
Rated 5 out of 5 stars

Problem acknowledged and sorted within hours

I received my four plants (shrubs) yesterday two days after ordering. I was quite disappointed with the two photinias I received. I emailed Kelways with photos, apologies were given and a refund was in my account within hours. Thank you Liam for impressively prompt, efficient service truly worthy of praise.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Top class

These guys are fantastic. Quality plants, reasonable pricing, rapid delivery, prompt customer service. Even sent me a plant much bigger than I was expecting. I’ll definitely be sure to come back to them.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Very happy with service and plants.

I had not bought flowers from Kelways before so I took a risk and ordered some ferns for my new stumpery. They took a few weeks to arrive but came really well packed, the ferns were healthy and a really good size. I got the impression the person who packed them cared about the plants and I have since reordered and they are now on my list of trusted suppliers. I would recommend perusing their website and don't worry about ordering from them.

21 July 2020
Unprompted review
Rated 5 out of 5 stars

How it should be done.

Had a few bad experiences ordering during lockdown, but the peonies I ordered from Kelways were first class: packed with great care and well-established so that they produced blooms within a month of planting out. I will definitely be ordering again.

22 June 2020
Unprompted review

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