Refreshingly impressed, a highly efficient team in Brockenhurst. 13 years have passed since laser eye surgery, my first visit to an optician since then. Michelle explained everything thoroughly & Soph... See more
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Here at Kelly Eyecare, we have everything you need to take the best care of your eyes. When you choose us, you are choosing an independent local practice with over 30 years of experience in delivering first class optometry. Whether you need a full eye test, impartial advice, or a choice of the latest eyewear, we are here for you. Plus, our state-of-the-art eye examination facilities and great-value promotions mean you get both high quality and competitive prices. That is why our customers come back year after year.
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Professional and efficient team
Professional and efficient team, I was impressed wirh the Opticians very patient, kind and caring approach and management of my 93 old mother with Memory , mobility issues many thanks
A good experience
My partner & I have been using Kelly eye for several years, the service we receive is excellent, they listen to all your issues regarding your eyes & make sensible suggestions.
The loveliest team!
The loveliest team! All super helpful and knowledgeable. Never pushy on more expensive options if not needed. Highly highly recommend. Fab service every time :)
Wonderful opticians
First class eye test by Michelle. Very thorough and reassuring information about forthcoming cataract surgery.
Sophie was her usual friendly, helpful and efficient self.
The whole team is kind, caring and professional.
I thoroughly recommend Kelly Eyecare.
One bit that works,
Customer friendly welcome relaxed with a sense of fun. I enjoy my visits because they are professional, totally focused on the job in hand but also have a sense of fun. Finally they have outrageous colourful frames. Their eye consultant has been amazing for me organising my cataract operations and following everything carefully. Yesterday I had a total operative check and analysis. ThAnkyou you do such a good job.
LH
Brilliant customer care
Brilliant customer care. Very attentive and professional. I wouldn’t go anywhere else. A very comfortable experience. Thank you.
This was my first time and I saw…
This was my first time and I saw Michelle and she was excellent .
Explained everything very clearly and she is very thorough in her job.
The team at Brockenhurst are helpful
The team at Brockenhurst are helpful, even with “tricky” eyes. The selection of frames is fabulous.
Very friendly and professional staff
Very friendly and professional staff, looked after by Michele and Sophie.
Overall, an easy and pleasant experience having all the eye tests and being fitted for new glasses.
Notwithstanding the above, what really sets you apart is your after sales service.
The next day I popped in having inflicted some serious damage to my reading specs! No question, all sorted immediately and no charge, very reassuring having this facility.
A very good experience from arrival to…
A very good experience from arrival to the examination to departure made to feel at ease throughout
Thank you
Excellent
Excellent, very thorough eye examination, friendly, efficient and professional. Would recommend
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Customer service excellent
Polite efficient staff
Polite efficient staff, sensible advice, informative where needed, no pushing of products, and punctual. A trustworthy experience.
Fabulous service
I have used Kelly Eyecare for a couple of years and needed a new pair of glasses. I had trouble with the first lenses as they blurred my eyesight. A quiet phone call and visit rectified that and all is well now. I find Kelly Eyecare to be most professional and extremely helpful. I would not hesitate to recommend them. Thank you.
Friendly and professional
Friendly , helpful staff at the Winton Bournemouth branch.
A comprehensive sight test and an explanation of which types of lenses I could choose , including benefits and costs but no pressure to buy
Mrs Michelle Koss
Michelle was very competent and efficient. She iwas also able to answer any questions that I had and make me feel at ease.
All the office staff were also friendly and engaging.
Excellent service and super efficient…
Excellent service and super efficient staff
Seeing and looking good.
Big decision to change from our very long standing Surrey optician as the 200 mile round trip was becoming ridiculous. I’m so glad I did. Good thorough examination and excellent advice in selecting new frames and lenses. We are used to a high standard of eye care and Kelly’s Eyecare have not disappointed. Thank you one and all.
Always receive great service & advice…
Always receive great service & advice from the staff at Ringwood. Great choice of frames & always happy to help with any adjustments required at any time. Wouldn’t go anywhere else
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