Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
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About Kates Skates
Written by the company
Contact info
12-22 Dalkeith Street, LA14 1SP, Barrow in Furness, United Kingdom
- support@kateskates.co.uk
- www.kateskates.co.uk
Hasn’t replied to negative reviews
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Delivered within 24 hours even though I…
Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
Avoid the cowboys
Ordered a scooter throw Amazon and wasn’t delivered on time. Then they claimed it was damaged during transit and it took them ages to refund. Why should I be penalised for them not delivering an item. Customer service is a joke no response at all. Avoid these cowboys.
Amazing Quality
Bought the jeans-style skates with the pink—my daughter absolutely loved them. The quality is 10/10. I even came back and ordered the matching bag for her.
Fantastic Experience
Fantastic - I ordered online, but quickly discovered I had a query, so emailed my question across. I had a quick response reassuring me, and the item was dispatched quickly, recieving it the next day! Would happily recommend and use again - Thank you!
Very quick
Very quick, free delivery, and used a reliable courier. Great store, I'll be back soon!
Terrible customer service, no communication
Terrible customer service. Ordered back in July 25 some skates for our 8 year old. She has done around 20 hours worth of lessons and the skates developed a "buckle" to the leather. When reaching out to Kate's skates for help with a faulty good less than 1 year old we just get radio silence. So now left with faulty skates and a disappointed daughter.
Dispatched quickly and arrived in great…
Dispatched quickly and arrived in great quality
Avoid!!!
Ordered on 29/12, said 2-3 day shipping. Contacted several times to find out when dispatch would be, received no response to 3 emails. Finally dispatched after dispute issued with PayPal only to send the wrong size and again not responding to messages through their “customer support”! Worst customer service ever and would not recommend anybody buy from this company.
Great store
Great store, always great selections to choose from, fast postage.
Highly recommended
Best necklace ever!
10/10 ipath is my favorite company and this necklace is something I’ll treasure forever. Truly grateful thank you very much!
The product was exactly what I was…
The product was exactly what I was looking for, at a competitive price. There was clear communication about when I should expect delivery.
The product was securely packaged and arrived safely.
The belt I ordered was of very poor…
The belt I ordered was of very poor quality . The paint on the buckle was tacky and the inside of the belt started crumbling as I put it on . Pretty sure it was fake . Emailed twice for a refund or alternative and haven’t heard anything . No phone number to ring .
Brilliant from start to finish
Rare finds, reasonable prices and really quick delivery
Excellent!!!
Great prices, quick delivery and a great selection of skateboard equipment.
Awesome Skates!
Not tried my skates yet due to ice, but they are super comfortable and look awesome.
Perfect 50th Birthday Present!
Great website
On time delivery, correct products, easy to order, great products, couldnt fault them at all
Very happy with purchase and so is…
Very happy with purchase and so is recipient. Thank you for sending so quickly. A great shopping experience, glad to support independent British business.
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