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Rated 1 out of 5 stars

I just placed an order 4/15/26 and wanted to cancel. I have tried to use the WhatsApp number no answer, I tried the WhatsApp messaging no response, I emailed both customer support and a number that st... See more

Rated 3 out of 5 stars

We ordered a linen Kurta set. The material of the Kurta we got is a smooth from outside and coarse inside. I had suspicion that the material is synthetic - I took a thread and put it on flame and it... See more

Rated 5 out of 5 stars

I ordered jewelry and two custom fit outfits, and they were made and delivered so quickly! The outfits fit perfectly! I contacted customer service twice about my measurements and for the status of my... See more

Company replied

Rated 4 out of 5 stars

I ordered a Lehenga for a wedding in December that never arrived. I sent an email and called customer service but they never responded. I did finally receive a notification that some issues were happ... See more

Company details

  1. Fashion Accessories Store
  2. Clothing Store
  3. Costume Jewelry Shop
  4. Home Goods Store

Written by the company

Authentic Indian products online like indian jewellery, ayurvedic products, indian home decor, indian traditional & ethnic clothing & more only at karmaplace.com


Contact info

3.2

Average

TrustScore 3 out of 5

68 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cancel request no response for refund

I just placed an order 4/15/26 and wanted to cancel. I have tried to use the WhatsApp number no answer, I tried the WhatsApp messaging no response, I emailed both customer support and a number that stated it was a New Jersey number and left a message no answer. It says you can cancel within 24-48 hours for a full refund. But no one is communicating. I won’t do business again with this company because someone should be available, with all the scams going on in the world. The last thing anyone wants is to feel like someone got a hold of their money and they changed their mind and now there is nothing that can be done about it.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and customer service

The staff was very attentive to my questions
The order arrived to the US in 10 days. The fabric is great, washed well without shrinking or fading and feels comfortable. The embroidery and finishing touches are nice. The cut and fit are elegant. The clothes are really beautiful and I feel great in them

1 February 2024
Unprompted review
Rated 5 out of 5 stars

My first time shopping on Karmaplace

My first time shopping on Karmaplace, I had a good experience! I ordered a custom Lehenga dress which came on time and was just perfect! The customer service was helpful and guided me for the correct measurements. Very thankful!

30 July 2022
Unprompted review
Rated 1 out of 5 stars

Worst Customer service

Worst Customer service. I tried contacting them to cancel my order the day I placed my order. Nobody answered my call.Once the item got delivered, I contacted them again and then they contacted me saying they cannot give me full refund, instead they offered me store credit which I didn't want

29 June 2022
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience.
Never place any orders with this company. Not heard about my shipping and date of delivery.
It's past a week I wanted for this Saturday's party. Items still not arrived. Email states product on its way...we are preparing your shipping.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Good website for Indian Ethnic Clothes…

Good website for Indian Ethnic Clothes in the USA. They have a variety of Women's Kurtis, salwar kameez, Lehenga choli, Kid's Wear, and menswear. I always purchase ethnic clothes from their e-commerce store only.

4 April 2022
Unprompted review
Rated 2 out of 5 stars

The necklace had broken pieces with…

The necklace had broken pieces with small pearls attachments and a big pearl that HD come out. The mangtika was missing a kundan and the kundan was not even in the packet so that I could have tried to fix it. Have emailed support and waiting for a response.

Apparently my email to your support email address is not reaching and is stuck on uploading though I have made several attempts and there is nothing wrong on my email account as other emails are going as expected. So I am adding order number here. My order #13026840

2 April 2022
Unprompted review
Karmaplace.com logo

Reply from Karmaplace.com

Hi Ravi, We're so sorry, it seems this item may have been damaged in transit. Please let us know your order number. Since you have mentioned you have contacted our support team, we will rectify this immediately.

Rated 1 out of 5 stars

They sent the wrong size

They sent the wrong size. I ordered a size 40 and they sent a 38. I attempted to email but the email was rejected. Then finally got ahold and they refused to take my return. I am now out my money. Horrific experience. Do not shop from here.

2 April 2022
Unprompted review
Karmaplace.com logo

Reply from Karmaplace.com

Hi Aaron, as you have made a return request your request has been in process however due to a technicality in the return label creation we had not been able to send you the label. We have found a work around by using an alternate address and the label has been sent to you. We have a transparent policy for returns and have no issues with exchanges as mentioned on our website. We're sorry for your experience it will definitely look into why you were sent a wrong size to begin with. Thank you for your understanding.

Rated 4 out of 5 stars

Incorrect fabric

I had a great experience with this shop! My saris came very quickly and were very beautiful. The one issue I had was it stated it was going to be a certain type of fabric and the sari is cotton, a bit disappointed by that but for the price I guess it’s what it is.

5 March 2022
Unprompted review
Rated 2 out of 5 stars

Products OK, customer service not so much

The sizes sent were incorrect on one item and no attempt was honored to rectify the mistake. I'll never order from here again. Quality of the items I purchase were fine, but at that price point, I'd expect assurance that you receive the correct size.

27 February 2022
Unprompted review
Karmaplace.com logo

Reply from Karmaplace.com

Hi Rekha, thanks for your feedback, we are always working on improvements. We do have a policy for exchange or credit for size issues. Our customer representative will reach out to you to resolve this.

Rated 5 out of 5 stars

Great Quality and Customer Service

I ordered jewelry and two custom fit outfits, and they were made and delivered so quickly! The outfits fit perfectly! I contacted customer service twice about my measurements and for the status of my order, and both times they responded to me within hours and were so helpful! I will definitely be shopping with Karmaplace again and will recommend them to my friends and family.

6 February 2022
Unprompted review
Karmaplace.com logo

Reply from Karmaplace.com

Thank you so much Erin! We are happy to have brought you a wonderful shopping experience.

Rated 1 out of 5 stars

I didn’t get the package

I didn’t get the package. FedEx delivered to someone else. Please report it as lost item and please send me another one.

5 February 2022
Unprompted review
Karmaplace.com logo

Reply from Karmaplace.com

Hello Godafrin, We apologize for this unfortunate incident by Fedex. We are in touch with them and will assure your item reaches you soon.

Rated 3 out of 5 stars

20% off coupon which never worked

I got an email for 20% off coupon which did not work. After emailing several times finally i got an email apologizing for the error. Then I tried but still the coupon code did not work. I didn't want to wait as I wanted to place an order i went ahead and placed an order. After I got the shipments there was a wrong color, damaged etc. I waited for the shipping label and waited for again a week with no response. After calling the customer service someone helped me right away. the three starts for the lady who helped me right away over the phone otherwise no one checks the email.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Great designs and styles

Great designs and styles. Also, well stiched. Sizes seem to be little smaller than what expected. It is easy to get a RMA for return. We are going reorder same pieces in a higher sizes

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Nice Mens Kurta Collection

Very Nice Collection of Mens Kurta at Online Store.
They have all type of collection include - Festive, Partyear, etc I have ordered Mens Kurta Collection from them. Fabric of the Cothes is worth Buying. Definitely Buying.

18 January 2022
Unprompted review

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