I've been utilizing Kall8 services since the inception of KETTNER/CASSIDY Arbitration. The staff members have been very professional and responsive in the time of need. The call and messaging syst... See more
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Toll-Free and problem-free. Very few calls to the company for usage questions at the outset. More reliable than land carriers prior to smart phones. Super EZ to use their service after acquainti... See more
I've been using Kall8 for over a decade and I appreciate how easy it is to use.
I receive a number of calls that aren't even calls but I am charged for them, individually they aren't much but the total at the end of month adds up. In all fairness I just checked my billing hist... See more
Company details
Written by the company
Kall8 is a fully integrated business phone service that offers toll free and local numbers, along with a suite of call tracking tools. Easily manage your Kall8 numbers with our 24-hour support and free mobile app for account management.
Contact info
200 West Mercer St. Suite E202, 98119, Seattle, United States
- 800-88-KALL8
- info@kall8.com
- www.kall8.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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I've been using Kall8 for over a decade…
I've been using Kall8 for over a decade and I appreciate how easy it is to use.
They try to get away with stealing their clients following an acquisition, I suspect
They increased the monthly fees without any notifications whatsoever.

Reply from Kall8
It works OK but lots of bugs
It works OK but lots of bugs, horrible UX and they do not provide any easy way to contact them on the portal. Their transition to a new platform has been very rocky.

Reply from Kall8
I've been using for awhile to have say I like it!!!
I've been using for awhile to have multiple marketing numbers and thus gauge where my marketing is working. Kall8 is a nice priced option for this "XTRA" type of thing for my business. I've had no problems with them after all the years and don't plan to go anywhere. Will continue to use.

Reply from Kall8
Always reliable and affordable
I have used this service for several years.
It has been dependable, reliable and most importantly… very affordable.
Thanks Kall8

Reply from Kall8
I have had Kall8 for the past five…
I have had Kall8 for the past five years. Its great service I can block fake companies; I get emails when customer call in or say they called in I always have proof of call when customers what to lie and cause problems for our company. It was easy to setup my account and have it fwd to my cell phone.
Been using Kall8 for many years and…
Been using Kall8 for many years and been very happy with the service
We've been working with Kall8 since…
We've been working with Kall8 since 2020 and I'm very pleased with their services. We can log and track our calls and the calls of our clients and be able to keep track of relevant information. Kall8 makes it simple and easy to use their dashboard allowing us to keep track of marketing results.
I highly recommend Kall8!
Thanks Chad
Chad, Explained all the services that i had currently and helped out with better service and a much better plan that fits our business needs.
Kall8 sucks
Kall8 uses old technology. If I want to make outgoing calls, I have to call them and use a pin like a 19080's calling card. When a call shows up on my phone, I don't know if it's forwarded from Kall8 or if it's a spam call from a spoofed number. I had to request a $500 line of credit to make outgoing calls and I never got a response if I was approved or not.
When I called to cancel, they sent me to their "retention team". I don't want to be retained as a customer. I was sent to a voicemail claiming it was "after business hours, even though I had spoken to someone 30 seconds prior. When I called back, they are still open.

Reply from Kall8
Joe is a joy to work with!
Joe from Kall8 has been helping me find and secure the numbers I was looking for. He has been prompt, polite, and has taken the initiative to look for additional numbers that ma suit my needs. I won’t hesitate to reach out to him if / when I need my next number!
No response for new account setup or support
Signed up for a new account but the account setup from Kall8 never got completed.
I left my phone number on their voicemail, I have emailed them - Their customer support or new sales are not responding at all.
Excellent price excellent service…
Excellent price excellent service always there when I have had a problem
They are very consistent and always…
They are very consistent and always available. This is a great company
Alternate Source
Thus far it has proven to be a good alternative source for my business
So I called to get a previously…
So I called to get a previously established account reactivated and account was not reactivated and I have not had access. Customer service was not helpful. After a point, no one followed up.
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