Kaboodle Home Appliance Installation Reviews 1,862

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their helpfulness and expertise during installations. The service is consistently described as excellent, with many appreciating the smooth and quick process, including timely arrivals and effective communication. People also value the delivery service, noting that old appliances and packaging are often removed, leaving their homes tidy. However, some people were dissatisfied with the product and quality, mentioning instances where appliances arrived damaged or were not installed correctly, leading to functional issues. A few other people also felt that the installation process was not always straightforward, with some experiencing delays or being informed that certain installations were not possible after arrival.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the efficiency and... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers are delighted with their... See more

Quality

Clients share ambiguous opinions on quality. Some customers praise the high standard of work, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had Joe & Jamie. Installing my new washer dryer. Could not be more efficient and knowledgeable. Had towel ready for leaking water. Absolutely no water spillage. Shaved some off my kick board to fit... See more

Rated 5 out of 5 stars

Today took delivery of a Blomberg gas oven with eye level grill: model GGS9151W as a replacement offered by Domestic & General. The delivery guys, Joe & Jamie were polite and fitted the appliance... See more

Rated 5 out of 5 stars

A great install of our new oven and combo microwave A courtesy call roughly an hour before arriving and then quickly to the job when here. Care taken to make sure everything was in place to allow... See more

Rated 5 out of 5 stars

They carried out exactly what it said on there web site. Two very professional guys turned up on time agreed completely prepared with tools and protective covers, new unit ready stripped of packing,... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brad and Isaac were brilliant!

Brad and Isaac were brilliant!
They exceeded expectations in helping sort a problem we had after delivery.
Very polite and professional.
Would highly recommend them!!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Gas hob fitting

Had Joe and Jamie fit a gas hob this morning. Early communication about their arrival time and very efficient with removing the old one and fitting the new one. Couldn’t ask for more. Friendly and respectful throughout their visit.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Joe & Jamie from kaboodle delivered and installed our new ovens today and we were very happy with their work. I was called an hour or so beforehand with an approximate time which they turned up towards the beginning of. Very efficient and they were happy to wait when my husband had to do a quick bit of cutting the cupboard in order for one of the ovens to fit properly without the door hitting. Lovely guys and a pleasure to have in the house.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

My partner waited in all day for a…

My partner waited in all day for a delivery of an oven. When the oven was delivered, the delivery drivers smashed an upper exterior window in our building, and claimed this had not happened. The company sent someone out to replace the window but less than a week later, the replacement window had cracked, causing significant distress and concern for other people in my building. The company has made false claims about sending emails to us about the issue and not receiving anything, it is really poor

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Dishwasher insulation

Joe and Jamie installed my dishwasher. They were great. I was a bit nervous about having strangers in the house, but there kind nature and professional attitude put me at ease. They worked quickly and were tidy. Thank you very much

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Joe and Jamie were excellent

Joe and Jamie were excellent. From the moment they pulled up outside our home until they drove away. The guys were extremely pleasant but above all professional. Our home was respected and treated with care and consideration.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Replace built in appliance

I needed to replace a built in microwave. I purchased directly from AEG and was offered a full removal of the old microwave and installation of the new one. The delivery and installation was done by Kaboodle. I was given a choice of dates. On the day I was called about an hour before and there was a link on their email that on the day of delivery I could see real time the location of van and rough time scales. Joe & Jamie arrived when they said very polite & friendly. The installation was professional and efficient. They fully tested new microwave and demonstrated how it worked. My only slight criticism of Kaboodle is that prior to the delivery day there was no narrowing down of the time frame. Some other companies sometimes can give a two hour guide the evening before.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Skilled, and Safety-Focused Service

I’d like to express my sincere appreciation to Joe and Jamie for the excellent service they provided. Their skill, professionalism, and attention to detail were evident throughout the entire job. They worked efficiently while maintaining a strong focus on safety, ensuring everything was completed to the highest standard. It’s clear they take great pride in their work, and I now have full confidence that my gas installation is safe and reliable. Highly recommended—thank you both for a job very well done.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Joe and Jamie arrived at 7.30 am and worked for several hours putting our new BBQ together and in place. All packing taken away. Very friendly. Would love to buy this service for other purchases if one could book direct with Kaboodle.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Joe and Jamie were excellent

Joe and Jamie were professional, quick and timely. They notified me an hour before arrival. They were polite and friendly whilst here and made light of changing over a huge rangecooker. They cleaned up all the packaging, gave me advice on what to do next. Would highly recommend

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Bought a much needed new duel fuel cooker.

Bought a much needed new cooker, a little unsure as I'd never heard of appliances direct. From placing the order to fitting, we've been kept informed all the way. Quick delivery and fitting by two very efficient guys Joe and Jamie. All that and a great price too. Can highly recommend, and I would use again.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Joe & Jamie were fantastic

Joe & Jamie were fantastic.
They phoned in advance & again on arrival & nothing was too much trouble with the carrying in of the appliance in a tight entrance. They positioned & unpacked & removed the packaging & were friendly & cheerful.
Wonderful! Very satisfied!😁

13 April 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars for the Delivery Men

Ordered a Falcon Range. Lewis Nash and Mac arrived sounding cheerful and helpful. My old Range needed the gas turning off but my husband was around so he turned off the gas and it was all systems go. They were both courteous and polite gentleman who took their time in providing care and attention to our equipment and our home. I could not fault them at all, if only all delivery men were like this. Happy smiling faces which made my day. Thank you to both of them. You were a delight to have in our home and you are a credit to Kaboodle.

10 April 2026
Unprompted review

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