JYSK Danmark Reviews 

50,177
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I was very satisfied with my experience. The staff was polite, friendly, and helpful throughout the process. Everything went smoothly, and they were happy to answer my questions. The only thing I woul... See more

Company replied

Rated 5 out of 5 stars

: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more

Company replied

Rated 5 out of 5 stars

Excellent service by Diaco at Vermlandsgade 51, 2300 København. We asked for the availability of a table and Diaco was quick, helpful and kind but most importantly very professional as he was... See more

Company replied

Company details

  1. Furniture Store

Written by the company

JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!

Om JYSK

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.3

All reviews

(50,177)

16,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Alexander

Alexander, what a wonderful help, very professional, big smile, kind …etc
Make our bed hanting journey feels great.
Thank you

4 April 2026
Unprompted review
JYSK Danmark logo

Reply from JYSK Danmark

Hi Chaoui

Thank you so much for your kind words! We’re delighted to hear that Alexander provided you with such a professional, friendly, and welcoming experience.

It’s wonderful to know he helped make your bed hunting journey a great one – that’s exactly what we strive for!

We truly appreciate your feedback and will make sure to pass on your praise to Alexander.

Wishing you a lovely day ahead.

// Anne - JYSK Kundeservice

Rated 5 out of 5 stars

Good

It was good.

1 April 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Barbara,

Thank you so much for your review! We’re really happy to hear that you had a good experience with us🙌✨

Your feedback means a lot, and we hope to welcome you again at JYSK soon💙

//Huyen - JYSK Customer Service

Rated 5 out of 5 stars

Fin service

1 April 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hej A. Sørensen,

Tusind tak for din anmeldelse! Det gør os rigtig glade at høre, at du oplevede fin service hos os🙌✨

Vi arbejder altid på at give vores kunder en god oplevelse, og det betyder rigtig meget for os at høre, når det lykkes. Vi håber at byde dig velkommen igen snart hos JYSK, så vi kan give dig endnu en positiv oplevelse💙

//Huyen - JYSK Kundeservice

Rated 5 out of 5 stars

God elevationsseng,som var nem at samle…

God elevationsseng,som var nem at samle for en nybegynder. God service og god pris!

31 March 2026
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Reply from JYSK Danmark

Hej,

Tusind tak for din anmeldelse! Det glæder os rigtig meget at høre, at du er tilfreds med din elevationsseng, og at den var nem at samle selv som nybegynder🙌✨

Vi er også glade for, at du oplevede god service og pris. Vi håber at byde dig velkommen igen hos JYSK snart💙

//Huyen - JYSK Kundeservice

Rated 1 out of 5 stars

My order have to be my place yesterday…

My order have to be my place yesterday 01 April .but didn't got it .and they send the mail that will delivery at 07 april.we order because we have long holiday and arrange it in that time.

2 April 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Roshana,

We’re very sorry that your order didn’t arrive on the 1st of April as planne. Delivery has been especially busy and pressured leading up to Easter, which unfortunately caused delays.

We can see that your order has now been delivered, and we hope everything is in order. Thank you for your patience, and we truly appreciate you sharing your experience with us.

//Huyen - JYSK Customer Service

Rated 5 out of 5 stars

Annesofie D was fabulous

Annesofie D. Was a great help. Fast and kind. I had incredible experience with her and jysk customer care. Fixed my problem hassle free within minutes. Truly great experience.
Thank you

31 March 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Susan,

Thank you so much for your kind review! We’re truly happy to hear that you had such a great experience with our customer care😊

It means a lot to us that your issue was resolved smoothly and hassle-free. We look forward to helping you again in the future💙

//Huyen - JYSK Customer Service

Rated 5 out of 5 stars

Good experience

Good experience

1 April 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Vijayakumar

Thank you very much for your review 😊

We’re glad to hear that you had a good experience.

Have a great day!

//Mette – JYSK customer service

Rated 5 out of 5 stars

The table is very good and easy to…

The table is very good and easy to assemble. It's a bit big, it's a shame there's nowhere to see it before buying.

29 March 2026
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Reply from JYSK Danmark

Hi Mariana

Thank you very much for your review 😊

We’re really glad to hear that you’re happy with the table and found it easy to assemble.

We understand your point about the size and that it would have been helpful to see it before purchasing. Your feedback is very valuable, and we’ll make sure to pass it on.

Wishing you a lovely day!

// Anne - JYSK Customer Service

Rated 5 out of 5 stars

Good service

Good service

29 March 2026
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Reply from JYSK Danmark

Hej Rabin

Tak for din anmeldelse og de 5 ⭐⭐⭐⭐⭐

Vi er meget glade for at du har oplevet en god service.

Vi sætter pris på at du deler dette med os 🙏

Vil ønske dig en god dag 🪻🌻

//Thea, JYSK Kundeservice.

Rated 5 out of 5 stars

Super fin service!

28 March 2026
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Reply from JYSK Danmark

Hej Maria

Tusind tak for din anmeldelse!

Det glæder os at høre, at du har oplevet super fin service hos os.

Tak fordi du tog dig tid til at dele din oplevelse.

Vi ønsker dig en rigtig god dag!

// Anne - JYSK Kundeservice

Rated 1 out of 5 stars

Her er 10 tegn

Her er 10 tegn

28 March 2026
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Reply from JYSK Danmark

Hej Lukas

Tak for din anmeldelse 😊

Vi sætter pris på, at du tog dig tid til at give feedback.

Vi håber at kunne byde dig velkommen igen en anden gang.

Hav en rigtig god dag.

// Anne - JYSK Kundeservice

Rated 5 out of 5 stars

Jana helped us at the fields location

Jana helped us at the fields location, she was reallyyyyyyy friendly and helpful, at the end we both nice pillows and airbed thanks to her ! AMAZINGGGG GIRL !

28 March 2026
Unprompted review
JYSK Danmark logo

Reply from JYSK Danmark

Hello Nathalia

Thank you very much for your review 😊

We’re really happy to hear that Jana provided you with such friendly and helpful service, and that you left with both pillows and an airbed you’re happy with. We will make sure to pass your kind words on to her – it means a lot to our team to receive this kind of feedback.

We hope to welcome you again soon.

Have a great day.

// Anne - JYSK Customer Service

Rated 5 out of 5 stars

Very good 😊 💯

Very good 😊 💯

27 March 2026
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Reply from JYSK Danmark

Hi Jeewan

Thank you so much for your review!

We’re really happy to hear that you had a very good experience with us 😊💯

Wishing you a great day.

//Mette – JYSK Customer Service.

Rated 4 out of 5 stars
JYSK Danmark logo

Reply from JYSK Danmark

Hej Praj

Tusind tak for din anmeldelse – det er vi rigtig glade for at høre 😊

Dejligt at din ordre kom frem til tiden, og at du har haft en god oplevelse med vores service.

Vi håber at kunne byde dig velkommen igen en anden gang.

Hav en rigtig dejlig dag.

// Anne - JYSK Kundeservice

Rated 5 out of 5 stars

I recently pFinally Found the Perfect Mattress – Exceptional Service at JYSK!urchased the Reipa mattress…

I recently purchased the Reipa mattress from JYSK Tilst Store, and the entire experience has been truly outstanding.

For over three months, I had been searching for the perfect continental bed and mattress, exploring several brands and stores like IKEA, ILVA, Drømmeland, as well as stores in Sweden such as XXXLutz and Mio. After extensive research and trying multiple options, I finally chose the very popular Reipa model—and I couldn’t be happier with the decision.

A special thanks to Frederik, who assisted me at the store. He was incredibly patient, took the time to answer all my questions, and helped me find the best option at a great price with a very good discount. His approach made the entire buying process smooth and enjoyable.

I was also pleasantly surprised to receive free home delivery. The delivery experience was just as impressive—the driver was extremely kind and even helped carry the bed and mattress up to the first floor. What truly stood out was his dedication, especially as he was observing Ramadan at the time.

After using the bed for over a week now, I can confidently say I’m extremely happy with my purchase. The comfort is excellent, and the bed looks elegant and beautiful in our home.

Kudos to the entire JYSK team for such a wonderful experience!

27 March 2026
Unprompted review
JYSK Danmark logo

Reply from JYSK Danmark

Hi Dileep

Thank you so much for your wonderful review!

We’re really happy to hear that your experience in our Tilst store was so positive, and that the Reipa mattress turned out to be the perfect choice for you 😊

We truly appreciate your kind words about Frederik – we’ll be sure to pass your praise on to him.

It’s also great to hear that the delivery went smoothly, and that the driver made such a helpful effort.

We’re delighted that the bed is both comfortable and looks great in your home.

Thank you for taking the time to share your experience with us.

Have a great day.

//Mette - JYSK customer service.

Rated 5 out of 5 stars

I am a very satisfied and happy customer of JYSK

What valued most to me is the courteous and supportive behavior of staff - all sales people were so helpful and went extra mile to guide and make selections. Also, the products of the company are comparatively better as compared to other companies, especially in terms of design, cost and quality. Our experience with JYSK has been great and that's why we have been there 4 to 5 times within a month while setting up our new apartment and did most of the shopping for furniture and household items from this outlet. We are very happy and satisfied with JYSK - as company as well as the products and staff. Wish you all the best.

26 March 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Sudha

Thank you so much for your wonderful review!

It truly means a lot to us to hear how courteous, supportive, and helpful you found our staff to be 😊

We’re delighted that the team went the extra mile to guide you through your choices and that you felt well taken care of during your visits.

It’s also fantastic to hear that our products lived up to your expectations in both design, price, and quality.

We’re really happy that your experiences have been so good that you visited us several times while setting up your new apartment.

It’s a pleasure to know that we could help with so much of your furniture and home shopping, and we appreciate your trust in us.

Thank you for sharing your kind words – they mean a lot to all of us.

I wish you a great day!

//Mette - JYSK kundeservice.

Rated 5 out of 5 stars

Very nice

Good job JYSK

26 March 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi Emanuel,

Thank you so much for your review!

We’re really happy to hear your “Good job JYSK” – feedback like this truly makes our day 🙌✨

Have a great day!

// Annesofie – JYSK Customer Service

Rated 1 out of 5 stars

This has been the worst customer…

This has been the worst customer service experience I’ve ever had.

We bought a sofa, and it arrived with the wrong pieces. I reported the issue to JYSK immediately after receiving the delivery. They told me to contact a chatbot, and after several attempts, the chat kept getting closed right when it came to actually resolving the problem.

Then they had the audacity to suggest that we could arrange the pickup ourselves — at our own time and expense — even though delivery was already paid for. We specifically spent a certain amount to qualify for delivery, and now you expect us to fix your mistake?

There has been zero compensation offered. We were told that maybe someone will come next week to collect the incorrect parts and deliver the correct ones — no confirmation, no details, nothing. So we’re supposed to wait over a week without even knowing if this will actually happen?

This is beyond unacceptable. I have never encountered such incompetent and dismissive customer service in my life.

24 March 2026
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Reply from JYSK Danmark

Hi Daria

Thank you for your review.

We are very sorry to hear about your experience – it is completely understandable that you are frustrated. Receiving the wrong pieces for your sofa and then facing difficulties getting the issue resolved is not the service we aim to provide.

We apologize for the inconvenience caused by the chatbot interactions and for the lack of clear communication regarding the pickup and replacement of the incorrect parts. You are right that delivery should be included in the resolution when it was already paid for.

We take your feedback very seriously and will escalate this internally to ensure that your case is handled promptly and that the correct pieces are delivered without further issues. Please contact our customer service directly if you have not yet received confirmation of the pickup and replacement so we can prioritize your order.

Thank you for bringing this to our attention – it helps us improve.

Have a good day.

// Anne - JYSK Customer Service

Rated 5 out of 5 stars

👍 Good Services

👍 Good Services

21 March 2026
JYSK Danmark logo

Reply from JYSK Danmark

Hi George

Thank you for your review.

We are very pleased to hear that you experienced good service 👍

Thank you for taking the time to share your experience.

Have a great day.

// Anne - JYSK Customer Service

Rated 5 out of 5 stars
JYSK Danmark logo

Reply from JYSK Danmark

Hi Chenqi

Thank you for your review.

We are very pleased to hear that you had a very good shopping experience with us – it means a lot.

Thank you for taking the time to share your experience.

Have a great day.

// Anne - JYSK Customer Service

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