Justop Limited Reviews 

119
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Jus tops ...... Well easy ordering system . Speedy service even when sent to Mallorca. 10 out of 10 . Prices very good. Excellent choice, excellent value. Excellent service. Have recommended... See more

Rated 5 out of 5 stars

This is an absolutely brilliant little box. It has turned our Samsung TV into a smart TV, we can access the internet, view films/photos via our network, USB, external 1TB hard drive or micro SD card,... See more

Rated 5 out of 5 stars

Ordered a new motherboard from Justop on the Friday before the last bank holiday using the free delivery option. It arrived the next working day (Tuesday) in perfect condition! Brilliant. :) N... See more

Rated 5 out of 5 stars

Rather than invest in a full smart TV I decided to try the cheap solution first. The system was very easy to set up although the instructions were poor. Connected to home network using power link... See more

Company details

  1. Movie Streaming Service

Written by the company

Established in 2009, Justop Ltd has been providing IT hardware, software and related services to private and public sector organizations. We prefer to regard ourselves as an IT partner, advising and helping our customer’s internal IT departments to deliver a total range of technology solutions. We place the customer at the heart of the business and aim to provide the best level of service in everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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4.9

All reviews

(119)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Quality products at very good prices. The customer service is the best I’ve experienced, always happy to help and extremely informative. I will not use any other company now for my media needs.
Thank you for a first class service.

15 February 2022
Unprompted review
Rated 1 out of 5 stars

Have yet to recieve the item requested

Have yet to recieve the item requested, and no confirmation or tracking method available to see where the product is. Would appreciate if someone could contact me with an update.

10 October 2021
Justop Limited logo

Reply from Justop Limited

Dear customer, you selected 'Cash On Collection', instead of delivery service.

For 'Cash On Collection' service, you will need to come to our office and collect the goods and pay cash or card.

Thank you.

Rated 1 out of 5 stars

This item has stopped working no idea…

This item has stopped working no idea why all iv done in Bluetooth some music to it and now will not work

27 September 2021
Justop Limited logo

Reply from Justop Limited

Dear customer, sorry to hear that you have got problem with the product you have bought from us. We supply tech support and full warranty for the item you ordered.
Please either call us or contact our tech support team by email: support@justop.co.uk

Thank you.

Rated 1 out of 5 stars

I have purchased several ACE PSUs

I have purchased several ACE PSUs, and usually seemed reasonable,
BUT... Recently had cause to contact them when a brand new (spare) PSU failed after a few days. They wanted to know all the components I had fitted in my PC (which I supplied). Nothing!

Four weeks later I complained again. They again asked for all the info. I told them they had all the requested information
Send us the PSU. So I resupplied the information, and sent the PSU to their returns address.
Nothing wrong with it they said, our experts have fully checked it every wire, and fitted it to a test PC, where it worked perfectly.
Hmmm, ok, send it back and I'll re-fit it. sorry for wasting your time.
If you want it returned, that'll cost another £4.50. Send us the money, and we will send it back to you.

So I paid up, and .... nothing!
Then they lied about having returned it. Still with the carrier they said.
Then they lied about how they sent it.
When it did arrive I checked it, and guess what... still faulty, and no sign whatsoever that they had even looked at it, as the original seal was still in place. no report on what they had (allegedly) checked or the results of any checks.
So I wrote to them again.... Nothing!

Bottom line, they can't be trusted, and their Customer Service is totally disjointed and ineffectual.
Steer clear unless you don't care about, or value Customer Service. So I'm left with a faulty ACE PSU, and am out of pocket by £9 postage, and a whole lot of wasted time.

Happy to confirm any details should anyone like further information.

14 September 2021
Unprompted review
Rated 1 out of 5 stars

Rogue trader!!!

This is a company who sells faulty goods then ignores your complaints, do your yourself a favour and go somewhere else.

14 June 2021
Unprompted review
Justop Limited logo

Reply from Justop Limited

Dear customer, all the new products sold by us covered by at least one year warranty. If you have any problems with your order, please feel free to contact us for help. You can contact us through our website or email support@justop.co.uk . Thank you.

Rated 5 out of 5 stars

Excellent

Excellent! Delivery was super quick and the staff were really helpful and always quick to respond to any questions or queries you have

4 January 2020
Unprompted review
Justop Limited logo

Reply from Justop Limited

Many thanks.

Rated 5 out of 5 stars

Very pleased with purchase, fast delivery and perfect condition

After seeing some poor reviews, I was a bit sceptical about purchasing from them but as I had Paypal, I thought that I'd give them a go. I'm so glad I did.

Not only is the item I ordered in perfect condition and arrived quickly, it was cheaper than anything on eBay and I've used it on my arcade machine perfectly.

Very very impressed with it.

31 March 2017
Unprompted review
Rated 1 out of 5 stars

NO Stock - Website showed available

Ordered some 1tb 2.5" laptop hard drives after calling to confirm that the parts where in stock was told by the original sales rep there where 18 units, called back to place an order was told they where down to 17 units. Placed an order for 15 units then received a refund and told no stock. After speaking to them they said we do not hold the stock and they send from suppliers. Really disappointing, just say on the phone when contacted that they are not instock and don't waste my time and my customers time.
Don't order from them!!!

24 October 2016
Unprompted review
Rated 4 out of 5 stars

Good

We ordered this and are very happy with it,packaging was good and very quick delivery. My daughter saw ours and ordered one for her bedroom as well the same day she is happy with it also. Thanks

16 September 2016
Unprompted review

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