Justkidsthings Reviews 

1,424
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing company with great offer prices on branded baby items and super fast delivery. Ordered from them twice now and always get a cheaper deal. Would highly recommend.

Rated 5 out of 5 stars

Great experience shopping here. Best prices I could find online, aside from that, shout out to Caroline who was quick and responsive in her communications and got my item to me so quick. Many thanks!

Rated 5 out of 5 stars

After reading some reviews here, I thought delivery might take a week or two but I've been so wrong!! All items arrived within 2 days! We also got emails confirming order, payment and notificati... See more

Rated 5 out of 5 stars

Amazing product availability: the baby be I was looking for was out of stock I in all major retailers but all Colors and models were available on justkidthings website. Super quick delivery and fr... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

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(1,424)

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Rated 1 out of 5 stars

Avoid!

Avoid!

This company does not understand “Consumer Rights” and has stated that their Terms and Conditions supersede the Consumer Rights Act 2015 which is factually incorrect. I placed an order at 5am and subsequently realised I ordered the wrong item. I contacted them 3 and half hours later at 8:30am to cancel the order and they are charging me a £10 admin fee for the cancellation.
I only ordered online and asked to cancel before any action was occurred, but she was saying that she lost money when she did not even dispatch the item yet.

Ridiculous!

This is what she said,

I’m sorry but I am not refunding the £10. Why should I loose money for costs already incurred because you have changed your mind?

Caroline Walker
Just Kids Things

Again. Avoid people.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Great experience shopping here

Great experience shopping here. Best prices I could find online, aside from that, shout out to Caroline who was quick and responsive in her communications and got my item to me so quick. Many thanks!

31 January 2022
Rated 5 out of 5 stars

Great customer service

Very helpful and knowledgable when emailed to ask details regarding products. Items were dispatched and arrived promptly. Caroline even dispatched the foot muff separately as they were waiting on delivery at no extra cost. Great customer service and would definitely recommend this company

9 December 2021
Rated 5 out of 5 stars

Cuatomer service was one of the best…

Cuatomer service was one of the best received in many years. This website was recommended to me by my friend and it will be 4 of us using it already as we were all very happy about the process, speed and quality service. Definitively would recommend to buy on this website.

29 November 2021
Rated 4 out of 5 stars

Would definitely buy from here again

Would definitely buy from here again.
There were a few issues with the delivery timeframes (we ordered the babyzen yoyo which seems to be out of stock everywhere) but once I messaged to query they were all resolved and we got the shipping updates through via email.
Response was very quick and explained what happened. We are expecting to receive the pushchair today so looking forward to trying it out!

25 November 2021
Rated 5 out of 5 stars

Great Service

I fully recommend, they were great with communication about my order, and super speedy delivery.

25 November 2021
Rated 3 out of 5 stars

Misleading information on the website.

Misleading information on the website.
Website advertise fast delivery and item in stock "early November". Once followed up with customem service after the purchase I discovered that item was not going to be shipped before 15 November and eventually arrived 10 days after the purchase.

Customer service was quick to answer and explain though

23 November 2021

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