I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more
Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more
Company replied
Company details
Information provided by various external sources
Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
Contact info
4.9
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Product was well priced, well packed and despatched same day - what could be better - very happy customer.
24 June 2026
Great Super Fast Service
Excellent Service and Products with a great turnround time -18- 20 Hours by Royal Mail 24hr Tracked,
24 June 2026
Always enjoy buying from JUNO
Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and quick dispatch and delivery (via Royal Mail rather than a dodgy courier company like EVRI). Recommended.
24 June 2026
A sop to remember perfect in every way
This company is a fast delivery but their customer service is first class. An absolutely brilliant company
16 December 2025
Amazing service from Juno Records
Amazing service from Juno Records. Ordered mid afternoon and parcel arrived, extremely well packaged before midday the following day. Can’t fault them
23 June 2026
Always top notch!
Always top notch!
Speedy, efficient service and expertly packaged, as I've come to appreciate from Juno, regardless of the value of the purchase!
Many Thanks
23 June 2026
Great service, quick delivery
Great service, when Juno say next day delivery, you get next day delivery. Not only that my deliveries have always been the next morning. Can't ask for better than that.
23 June 2026
Wonderful as per usual…. Thanks!
Wonderful as per usual, very helpful and informative staff!
Next day delivery via Royal Mail is a bonus, you know what time it will be arriving.
23 June 2026
Well packaged and quick delivery
Well packaged and quick delivery, I only found the site via a google search but very impressed will purchase from again. Thanks
23 June 2026
All great,good price,next day delivery
23 June 2026
Very helpful and great service 👍
23 June 2026
Such a dependable shop
Such a dependable shop
With an awesome range
Whenever I fancy a new LP
It's where I look
22 June 2026
Excellent record seller
Excellent record seller. Quality products and super fast delivery
22 June 2026
Incredible service
Incredible service! Next day delivery, perfect descriptions of products and super clear throughout! Highly recommend!
22 June 2026
Great experience
Great experience. Really enjoyable using the Juno website to select the LPs and great service with standard delivery arriving Royal Mail the next day. Rock On!
22 June 2026
Fast service
Fast service, got the order efficently. The goods were exactly as described and were of a high quality.
11 June 2026
Juno records are the best on line…
Juno records are the best on line store, to date.
The quality of their music is second to none.
I can’t wait to get paid to buy the hottest music from them. Fantastic experience.
22 June 2026
Great to deal with.....
Always an amazing process when dealing with Juno, from ordering to delivery within 24-36hrs. Great communication, items well packaged and secure. Items as described, what more could you ask for.
21 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.