juno.co.uk Reviews 

53,587
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,942 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast dispatch and delivery, with many orders arriving the very next day. People frequently highlight the excellent and secure packaging, ensuring products arrive safely and in perfect condition. The wide selection of items, including rare finds, and the straightforward, efficient ordering process are also highly appreciated. However, some customers also noted occasional issues. A few experienced products arriving with minor damage like dents, crushed corners, or a mark causing a record to jump. Additionally, some reviewers mentioned delivery problems, such as items left in unexpected places by couriers or, in rare cases, an express delivery failing to arrive.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Reviewers highlight positive aspects of product, consistently praising the wide range of items available for... See more

Service

Consumers find service to be positive, with many reviewers consistently describing it as excellent, reliable,... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and efficiency, from... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Returning customer. Have been shopping at Juno for years and have been very pleased with the experience. Quick dispatch and decent prices. More importingly, when things go wrong, they sort them. Recom... See more

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,587)

3,617 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service…

As has always been my experience with Juno the records came super quick and were excellently packaged to ward off some of those heavy handed issues posties!

12 June 2026
Rated 5 out of 5 stars

Cannot fault this company.

Cannot fault this company.
Record ordered Friday at 2.00pm
Delivered Saturday 1.30pm.
Also at best price I could find anywhere
Even including delivery.
Will now be my first choice for albums.

12 June 2026
Rated 5 out of 5 stars

Don't break records at the sumo, head over to Juno

This was the first order I'd place with Juno. I easily found the item I wanted on their website at a competitive price, and the ordering process was straightforward. Following the order, I was kept informed of progress from dispatch through to delivery. The item was very well packaged for transit and arrived undamaged and on time. I would recommend Juno to others for their record needs.

1 June 2026
Rated 5 out of 5 stars

Fantastic service!!

Have purchased from Juno Records on many occasions. Service and quality of items is excellent! My items always arrive quickly and are well-packaged.

10 June 2026
Rated 5 out of 5 stars

Hey no stickers please

Hey, as always JUNO is brilliant. I wrote a post asking not to put your stickers on the shrink. You said you need to for stock/sales which i understand - BUT - why not put the LP's in oversize outer poly sleeves and put your stickers on those. Every new LP will not need an outer sleeve as you have re-use.

11 June 2026

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