Junk Jewels Reviews 

112
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently and enthusiastically praise the beautiful jewellery collections, highlighting the lovely overall quality, highly attractive ring designs, and wonderful gift presentation. Many consumers also emphasize the exceptional delivery service provided, noting that parcels arrive extremely quickly, safely, and wonderfully secure every single time. Some people were dissatisfied with occasional issues such as unexpected delivery delays, incorrect item sizing, or minor product durability flaws. Despite these rare drawbacks, enthusiastic buyers strongly appreciate the helpful seller communication, friendly service, and truly stunning pieces, making their shopping experiences remarkably satisfying overall.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently expressing delight with beautiful and... See more

Quality

Reviewers consistently share positive feedback about quality, expressing great satisfaction with the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some silver earrings for my girlfriend after panicking about not being able to find the right ones for her . Stumbled across junkjewels and it was honestly a godsend , she loved them as much as... See more

Rated 5 out of 5 stars

Item ordered arrived very swiftly which was much appreciated. It’s a very pretty little ring which I really like. It’s shaped like a horse shoe with coloured insets and is both unusual and very attrac... See more

Rated 5 out of 5 stars

I have purchased twice and own 4 beautiful piece in total, shipping time is not bad and the seller is very helpful and kind. I definitely plan to order again!

Rated 5 out of 5 stars

Beautiful items of jewellery. Super quick delivery. Very happy with my purchase. I would definitely buy from this seller again


Company details

  1. Shopping & Fashion

Information provided by various external sources

Junk Jewels was founded on Portobello road, London UK in 2005. We bring you the best in contemporary fashion jewellery and bridesmaid's gifts with a difference.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(112)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality earnings

Quick delivery and excellent quality! This is my 5th order from Junk Jewels and I get all my earrings from here, only issue is I keep loosing my favourites and have to re order! I rarely take them off and there is no signs of discolouration or damage which I regularly see on brands that are triple the price. A great company for gifts too as the earrings come in a gorgeous little pouch!

4 June 2025
Rated 5 out of 5 stars

Great earrings

Great earrings - my niece loves them
Perfect packaging and delivery
Very quick delivery time too
Thank you

25 April 2025
Rated 1 out of 5 stars

Poor quality ring and even worse customer service

The rings looked cute at first, but tarnished and turned my finger green after a couple of days of wearing (even though I followed all the care instructions). I reached out hoping to return the faulty item but have been ignored by the team at Junk Jewels. Do not waste your time buying from this business!

28 April 2025
Unprompted review
Rated 3 out of 5 stars

Junk Jewels

Loved the necklace (purchased for a gift) but, the box it came is was trashed by royal mail labels! The box is perfect to present with the gift inside as it’s quite decorative (inside) and as the item arrives in just a pouch seems the right thing to do but, removing the postage labels is a complete pain as it rips the top layer of the box off as well which was very annoying as it then looked unsightly and tatty - the necklace was perfect and my goddaughter loved it 🩷

26 February 2025
Rated 5 out of 5 stars

I love this ring so much

I love this ring so much. I’ve wanted something like this for years but nothing was what I wanted. This ring I even better than my expectations. I’ll be buying another one just in case I lose this or damage it.

30 December 2024
Rated 1 out of 5 stars

Coating peeled off ring within 6 months leaving blister

I purchased a ring from a stockist of theirs. I looked after it as per the instructions, taking it off to wash my hands, however after six months, the gold-plated coating had peeled off and I had a reaction to this with my finger coming up in a blister. I spoke to their customer service but they didn't help by offering a solution such as a refund. I wouldn't recommend buying from there. I've rings from other brands which have lasted much longer.

19 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look