Juniperaberdeen Reviews 470

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the friendly, helpful, and knowledgeable staff who provide excellent service. Customers consistently praise the high quality of the products and the wide variety of unique items available, making it a great place for gifts. The delivery service is often described as very quick, with items arriving well-packaged and intact, and good communication throughout the process. However, some customers noted that while postage was quick, one box arrived badly damaged, though this was attributed to the postal service and not the company. Additionally, a few people experienced issues with Royal Mail losing their parcel after dispatch.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Product

Users describe positive interactions with product, consistently praising the wide and varied selection of... See more

Service

Customers had positive experiences with service, consistently describing it as great, excellent, and super,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the super fast and quick... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, knowledgeable staff who can assist you if choosing a gift. Wide range & selection of Scottish jewellery, products and gifts at very affordable prices for all. Easy access to cafes and restau... See more

Rated 5 out of 5 stars

Such a lovely friendly shop full of gifts, jewellery, homewares to suit all budgets. Local stockist of Nomination bracelets and links. Jamie will help to order anything if he possibly can so you get... See more

Rated 5 out of 5 stars

Very helpful & friendly staff. Made telephone enquiry about the item which I had seen on their online site. Was told it was in stock & would be put aside until I could collect it later that day. Trans... See more

Rated 5 out of 5 stars

Juniper sells quality items made in Scotland which I always prefer when taking gifts to friends abroad- the tartan scarf and Highland pottery we took to Germany last week were received with delight by... See more


Company details

  1. Gift Shop

Written by the company

A family-run gift, jewellery & furniture shop on Belmont Street in Aberdeen, Scotland. Est 1971.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Beautiful gifts

I bought a couple of items from Juniperaberdeen including a bag, purse and keyring, and all of them were really good quality. The whole experience has been excellent from start to finish. Delivery was very quick and the customer service were extremely helpful whenever I needed information or assistance and made it so much easier to buy the products online..I’m really pleased with both the items and the service provided and would definitely recommend them.

25 May 2026
Rated 5 out of 5 stars

I first bought items actually instore…

I first bought items actually instore for my daughter and then became a member online. This has been great as Juniper is our nearest stockist (although 70+ miles away) of Nomination Italy charms and to browse online before purchasing is ideal. I was unsure of whether to mix the 'metals' together (rose gold and stainless steel) so a quick call to the store and the member of staff was super helpful and as it was 2 x gifts I was buying for my nieces They also said they would send out the charms in their own gift boxes and separate gift bags. Couldn't be happier with the whole process and would definitely recommend Juniper to my friends and family!!

24 April 2026
Rated 5 out of 5 stars

Beautiful store, great service and staff.

Beautiful store, great to shop online where you still feel that you get a thoughtful and personal service. All the staff are consistently so nice and helpful and very gracious in their dealings. I have bought from them many times. They have beautiful stock, fast shipping and offer a super service.
They really deserve custom as they know the proper way to treat customers.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for!

As usual a very good experience at Juniper. I had lost an earring previously purchased from Juniper and fortunately they had one last replacement set. Before they found them they were trying to contact the maker for me.
Generally Juniper is a great place for buying special gifts. I particularly appreciate that they stock a wide range of things from British designers and makers, many of them small artisans.

26 March 2026
Rated 5 out of 5 stars

Great Customer Service.

I did an online order and it was dispatched quickly, unfortunately Royal Mail have lost my parcel.
Contacted the shop and they couldn't have been more helpful.
Excellent 5 star service from Juniper.
It was a favourite shop of mine when I lived in Aberdeen but only get to visit occassionally if in the area for work.
Great gifts and well laid out shop with lovely staff.
Thank you once again for your help with missing parcel.

3 April 2026
Unprompted review

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