I'd never heard of this company before, but I shall certainly use them again. The engineer arrived exactly at the promised time, did the service without any sharp intakes of breath about previous work... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Engineer, Alex, arrived on time having given a 30 minute warning time. Very polite and efficient. Serviced the boiler and set up the Hive for me to use. All sorted very quickly and tidily.
Danny has been through hell and back for delivering and installing our air conditioning system! Danny and his team recently installed two air conditioning units in our home during an extremely busy... See more
My 3rd year with Julian Bland company having a boiler service. As per, service and checks done by Daz the engineer extremely thorough and professional. See you next year.
Company details
Written by the company
Heating and plumbing engineers covering Gas, Oil and air source heat pumps in the domestic and commercial field. We also supply and install air conditioning units, keeping your comfort managed year round.
Contact info
United Kingdom
- www.julianblandheatingltd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Service 10/10
Danny visited us first to assess the job and talk us through several options. Everything was clearly explained, flexible, and very reasonably priced, with the quote covering all required and recommended work and materials.
On the day, Carl and Anthony were brilliant. Professional, friendly, and clearly very knowledgeable. The boiler replacement was done smoothly, even Tado smart controller wiring sorted properly, and they fixed a valve hidden issue upstairs. The house is warm again and everything works perfectly.
Very happy to pay the invoice and will recommend them everywhere. 10 out of 10.
Absolutely first class service
Absolutely first class service, great customer service and a great job completed to get our old system back up and running. Would 100% recommend Danny and the team to anyone locally looking for their services
Had new gas boiler fitted work was…
Had new gas boiler fitted work was carried out very quickly completed in one day and were clean efficient hardly stopped and hoovered every where they’d been highly recommended
Excellent and reliable service from…
Excellent and reliable service from booking to completion of work. Personable gas engineer who worked quickly and efficiently, explaining what he was doing and providing good feedback. This is the second time I have used Julian Bland for servicing my gas boiler and will continue to do. Faultless service. Highly recommend
Used for annual boiler service on…
Used for annual boiler service on boiler they installed no problems as always great service & communication.
JBL have been so good to us over the…
JBL have been so good to us over the years - always efficient at the job and very good with the admin side too. Charming people - always very prompt to call out
Professional
Professional, friendly and good value.
Easy to book on line and reminder by text very helpful.
Highly recommended.
Got straight to the problem.explained…
Got straight to the problem.explained what the problem was, very happy with the service. Would recommend this company.
I expected 5 star service but got far less
I dont normally do feedback unless something is exceptionally good or something is bad,so this is my account of my dealings with Julian Bland Ltd and namely Danny the owner.I got some quotes in and one was Danny who came round to evaluate the job and he seemed a decent courteous kind of guy and he stated he was booked up to early to mid october and subsequently he got the job.I soon found out that communication between the customer and Danny dosnt appear to be a strong point at all.call me old fashioned but when you shake on a deal you expect to recieve a approximate date and confirmation back from them at some point.no such thing came back from Danny. later on I asked the odd question about how the job was to done etc and put in a gentle nudge about the start date,again no comms at all .well weeks went by and nothing from Danny to confirm a exact start date so i sent a blunt message saying "are we on or not" this seemed to galvanise Danny into action and a start date was produced.the start date arrived and low and behold workmen arrived at 8.30am headed by Carl and 2 helpers.2 days later and the job was done, they were very clean and i thought they did a professional job.(apart from letting their Apprentice loose who dripped moulten solder on my nearly new bathroom carpet not once but twice)which I'm not happy about. obviously there was going to be air in the system and it needed to settle down thats when my problems started.I was getting radiators not working at all but not always the same ones.sometimes the system needed bleeding twice a day before it would get hot.I spent lots of my time balancing the entire system,(something that they said they would do on the job sheet) this went on and on and on until I rang Danny up to voice my concerns and to be fair he sent Carl out to me fairly promptly (probably because I hadn't yet paid) and the new pump they had fitted was bled yet again. still had a few problems namely 1 bedroom rad used to gurgle in the night and was always cold in the morning until it was bled and a large rad in my spare room which was fitted by somebody else which never really got that hot was now even less warm.I let this go on for many days (having the same cold rad in the morning etc) problem .By now I'd made the stupid mistake of being honorable and had paid the bill,I decided I needed to contact Danny again and was basically met with what appeared to be standard remarks "oh you will get air in the system for a while and it will need bleeding out which was no help at all to me.I asked Danny to get someone to come to me and and come up with a definite plan to correct this problem.Well it's now over 4 weeks plus later and nobody has shown up.I find even though it's a busy time of the year for them that as a paying customer that a date when somebody could show up is not too much to ask.The rad and the system appears to be working correctly now apart from the large spare room rad which is still Luke warm. Maybe it might be good customer PR to contact the customer with known problems and ask if the system is now ok and if not when would be the best time to send out a guy to sort out my problem.I'm very disappointed with their after care service,you have been warned if you pay before your satisfied then you can forget about them sorting any problems out for you.
Malcolm Powell
I have used JBL before and Danny arranged for Carl to attend to my very ancient boiler just before Christmas, for a possible gas leak. Carl and his assistant diligently checked the boiler, meter and surrounding pipework, they installed a new seal and also found and remedied a small gas leak. They were courteous, caring, methodical and efficient - I would not hesitate to use JBL again.
Amazing service and great communication…
Amazing service and great communication wouldn’t hesitate to recommend
Excellent service
Excellent service on first annual boiler service. Worcester Combi. Arrived bang on time, work completed professionally and with respect for property. Highly recommended and great communication. Well done
Used JBL for last few years for both…
Used JBL for last few years for both boiler servicing and general plumbing works.
They have always been professional, courteous, and good at their job. If there’s been any sort of issue they will sort it immediately.
I’d heartily recommend them 👍
Smart Thermostat Installation and Commissioning
The engineer (Alex) came within the time slot, to fit a smart thermostat. The work was conducted quickly and efficiently in spite of the customer (me) constantly asking questions! We are now able to bring the central heating on from our mobile phones, whenever we want, and have an internet connection! Good work, Thank You.
5 stars all round, AGAIN! 👏
As we’ve always experienced, extremely prompt, efficient and courteous service from JBL, featuring Daz and Jay. You always feel that they would go the extra mile to ensure our central heating system/radiators work as efficiently as possible. They were also highly respectful of being in our property! Can’t recommend highly enough, their service levels are way above what we’ve experienced from other trade visitors.
5 stars all round!👏
Annual Service
Booked on line
Tracked engine on line
Turned up on time
Annual service done with no mess
Always a 5 star service
Always a 5 star service with these guys and they look to find the best way to solve any problem
Really great service
Really great service - timely updates on expected arrival time, very knowledgeable technician who was very generous with his time to show me how the system worked (we had just moved into the house), including showing me how to rectify a couple of issues with how the system had been set up previously. This was over and above doing the service itself! Couldn't fault it and thought it was great value for money.
Very professional and timely
A very professional company. I've used them since moving here and I've been really impressed with the service and the response times. I wouldn't use anyone else!
Great job
Great job. These guys know they’re stuff, having used numerous plumbers in the past that only see problems it is refreshing to meet a solutions focused company!
So far they’ve kept our old oil boiler working and efficient for what it is.
They turn up on time everytime, and I have yet to present a problem they can’t fix. Lovely friendly, polite staff, a real credit to Danny’s company. Well done Alex!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








