Joyfball Reviews 694

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 187 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the quality of the products, finding them to be good, especially considering the affordable prices. Customers often highlight that the items look authentic and are a great option for those on a budget, with some noting the durability of the products over time. However, some people were dissatisfied with the ordering and delivery process, citing long shipping times and issues with tracking. A few other people also felt that the sizing was inaccurate, leading to items not fitting as expected. There were also occasional reports of incorrect orders being received or issues with customer service responsiveness.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many reviewers praise the good quality of the... See more

Quality

Customers generally express satisfaction with the quality of products, especially considering the price... See more

Order

Reviewers have mixed feedback regarding their orders. Many customers report significant delays, with some... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers report long shipping times, with some waiting... See more

Price

People report positive experiences with price, often highlighting that the quality of items like jerseys and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more

Company replied

Rated 3 out of 5 stars

I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

3.2

Average

TrustScore 3 out of 5

694 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Special line logistics issue

In the past, I used to order there quite a few times and it always has been quick and quality service. But now I have ordered and bought the special line logistics so it will be delivered sooner. It said the delivery time will be 8-15 days, but it has been 16 days and still the tracking only says info received.

15 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Martin, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations. But don't worry about it, just wait more few days, it will arrive

Rated 1 out of 5 stars

HORRIBLE SHIPPING NEVER CAME

WOULD GIVE ZERO STARS IF I COULD. Their website says 21 days to ship, it’s been 23 days and it’s Father’s Day and my gift for my dad never came. USPS haven’t even received the package yet. I’m not even mad at this point I’m just disappointed in myself because I seriously thought their website was telling the truth. I’ve emailed them a couple times and their responses are super slow and bot answers. This shipping is beyond bad and I will never buy here again unless it’s in wayyyy advance. An absolute disgrace to football of a website. And no Joyfball I don’t want your bot response like you do to everyone else in this website, I want an apology. I am seriously debating pressing charges.

15 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Skibidi, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, such like lost and so on. But don't worry about it, just wait more few days, it will arrive

Rated 5 out of 5 stars

Looks Great

The T Shirt is great and the shipping was on earlier than expected. Thank you so much.

15 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 3 out of 5 stars

Not working

"I’ve been buying shirts from this site since 2022, but now my payment is failing with a Suspected Fraud text. The shirts have always been great for the price, and the site is legitimate."

15 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Max, it is the way to protect our customer if your credit card has problem. U can change a card to pay, thanks

Rated 5 out of 5 stars

Beautiful

Good quality and material . My husband loved it

14 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 2 out of 5 stars

They are not a total scam because they…

They are not a total scam because they do ship out products. I received three out of the four things that I ordered. The problem is their customer service is totally useless. They won’t reply to your WhatsApp messages. They’ll take days to reply to emails. They did not send one of the items and they wanna give me a coupon code, which is half the value of what I purchased, which is ridiculous.

11 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Alexander, sorry for giving you a bad shopping experience. Maybe our customer service receives so many messages every day that not handle your problem properly. But don't worry about it, Give me your order id here, and i will help u deal with it

Rated 5 out of 5 stars

Barcelona campeón

Product was exact to description. True to size and quality feels good for Jersey style shirt.

12 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 2 out of 5 stars

i did watch but ididnt get it in three…

i did watch but ididnt get it in three weeks

12 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Mustafe, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations. But don't worry about it, just wait more few days, it will arrive

Rated 5 out of 5 stars

Great product

A great looking jersey. Fits well, looks quite professional.

11 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 5 out of 5 stars

Great size and fit

Le quedo fenomenal a mi esposo

29 May 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 4 out of 5 stars

The shirts came out good but also took…

The shirts came out good but also took 40 and aside that customer service is horrible the shirts to come and tracking is awful but the shirts itself are good

5 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Oliveira, Thanks for your suggestion and we will improve our customer service level. Hope we can serve u again. Have a nice day!

Rated 1 out of 5 stars

Joyfball.com

Ordered some tops, ok I know they are fake, but the I got the colour was wrong, the one advertised on their website looked great, the excuse, must be the lighting when they took the pics for the website. They are not going to replace it. Rip off merchants, avoid them.

2 June 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Massimo, I am sorry to bring trouble to u. But please trust us and we have selled jersey for many year. If the color was wrong, u can contact our online customer service for refund.Have a noce day!

Rated 4 out of 5 stars

Arrived

Arrived, like 3-4 months after order date can't remember but I got the kits they were all good quality, its been a year and nothing has peeled yet. I don't mind the long shipping dates because of the price. (A lot of people say they take credit card information so just use PayPal if possible to be extra safe)

2 November 2024
Unprompted review
Joyfball logo

Reply from Joyfball

Hi ddg, Thanks for your suggestion and we will improve our delivery time. Hope we can serve u again. Have a nice day!

Rated 1 out of 5 stars

Don't fall for them!!!

I ordered a couple of months ago and it arrived fairly on time when it arrived, as it should when it was coming from China. That was the only good thing. as a teenager, my excitement was barely containable and I tried it on. On the first wash, the colour stated fading off. I WASHED IT BY HAND! I Ordered the Roma home kit 24-25 so, my sink was stained marron. I had to spend several hours cleaning the sink. After a few months the badges and the sponsor started peeling off and losing its colour. I discovered it es a completely black sponsorship plate under neath and it was hand drawn by posca. I know this was partly my fault but come on Joyfball!

20 March 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Hi Dalal, I am sorry to bring trouble to u. Sometimes the colour stated fading off after washing many times. It is normal. But if it stated fading off at the first time, u can contact our online customer service to resend u a new one. Have a nice day

Rated 5 out of 5 stars

Gift for grandson.

Good birthday gift for someone who likes the barca team.Package did take a long time to arrive though.But overall,good.

23 May 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 5 out of 5 stars

Great Quality

Good brand- Nike. Dry fit for sweat absorption- live in lower region of Texas, wore at work for 8 hours. Fits nicely. Comfortable. Very nice colors- unique looking.

19 May 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

Rated 5 out of 5 stars

Joyfball review

Aside from the 1 month and 7 day delivery i enjoyed my jersey and shorts from joyfball.com.

28 May 2025
Unprompted review
Joyfball logo

Reply from Joyfball

Thanks for your comment. Hope we can serve u again!

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