I absolutely love shopping at Joybuy! Their service is fantastic, and the delivery is incredibly fast. I mainly order Korean skincare and Asian food, but I also bought a garden furniture set on... See more

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Shopping with joybuy is a bresase, It would be also fantastic if you could offer payments per mountly installmemts for more expensive stuff. As an improvement plese send me emails at least in ingli... See more
The ordering and payment was great. I ordered a big home appliance, a fridge/freezer combi. The delivery was extremly quick, orderd one day prior and get it next day along with excellent delivery serv... See more
I’m really happy with my experience with Joybuy so far. The product availability is great, and the prices are often much better than what I can find elsewhere. One thing I really appreciate is... See more
Company details
Written by the company
Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel in de testfase in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg, ter voorbereiding op de volledige lancering in het VK en Europa. Don’t just buy, Joybuy.
Contact info
Netherlands
- support@joybuy.com
- www.joybuy.nl
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The delivery is so fast
The delivery is so fast, the protection is incredible and i got what I ordered. Well done JoyBuy!!
Amazing product and delivery super fast…
Amazing product and delivery super fast loved it ,
Goedkoop en snel Monster energie
Super snelle levering en specifiek de monster energie is echt goedkoop. Zolang die prijs zo laag blijft bestel ik altijd hier!
Fast and good
Everything perfect really good…
Everything perfect really good pricesand very fast delivery.!
Fast delivery :)
Good delivery
Joybuy! Excellent service!
I am absolutely impressed with Joybuy! My order was delivered incredibly fast — literally the very next day. Everything was perfectly packed and the whole experience was smooth and professional!
I’m genuinely impressed and will definitely order from Joybuy again. Highly recommended!
Such a joy to buy from this company!
Such a joy to buy from this company!
Very efficient and fast and the goods are always so well packed!
I moved to Ireland and they don't deliver here and I was so sad to find that out.
Truly recommend if you live in a country that they deliver!
Good delivery and products
The delivery person and the dekivery coordinator were both very patient and helpful even after I wasn't able to pick up my order the first time. The second attempted delivery was within 30 minutes! Product was as ordered
May use AI-assist with repliesRead more
Again - received a used item, not brand new, no stickers, signs of use
Dear Team,
I ordered a new item, however I have received a used and slightly damaged product for my order.
This is completely not acceptable, I wish to have a replacement of the same product in brand new condition.
Please note that I have updated the required photos and videos in the after-sales request in your system
I have responded back to your teams query on the outer package and also shared some pictures of the same
Return ID: 106114000000234702
update1: 05-Sep-2026
Team, appreciate your support on this, however please do note that I expect a brand new item and no less than that,
Update2: 07-Sep-2026
I have sent the item back to your teams as per the order, now kindly initiate a shipment of "brand new" item with sticker and labels on it as it is supposed to be please!!!
My emails to your support_(@)_joybuy.com are getting postmaster delivery issue, someone from your team has closed the conversation, and I am not able to send emails to the above ID
update2a: 07-sep-2026
saw your message about damage with partner, i can confirm that the our package was in pristine condition when delivered, it is only the product box inside the package was already torn/used/slightly damaged.
update3: 08-sep-2026
appreciate your service on sending a replacement promptly, however i am disappointed that you have sent me a used product again, it does not have any stickers that brand new item usually has, kindly refer to manufacturer's unboxing videos/photos of the product.
Too bad joybuy, i paid for brad new one, but what i have got is not new one
I dont have time to chase with you again

Reply from Joybuy
Great products/ great prices/ fast shipping
Great products. Great prices. Super fast delivery. Im absolutely satisfied with your shop 😎✌️
Disappointed
Disappointed! I ordered an e scooter helmet, and the person who assigned the delivery address has put the wrong address on the package. Easy to say that i was half a day home waiting for the package to arrive and all of a sudden my status showed “ wrong address” The PostNL couldn’t do nothing because of the privacy rules so the package went back to joybuy. I contacted the costumer service for a resend of the package and their answer was that if they send it again it may occur the same problem and that the article i want is not anymore in the stock.. You just sent me the article i wanted and it went back to you… how you don’t have it??? How? I wrote the address complete and correct when buying the product from them… so they would supposed to have my correct addres.. anyway.. waste of time, energy and nerve and their costumer service sucks and is very slow… Never again! Rather Stress buy then JoyBuy! :(

Reply from Joybuy
I bought a whole set of large home appliances.
I purchased a complete set of large kitchen appliances from your website, including a washing machine, refrigerator, oven, microwave, range hood, etc. Your customer service and product quality are impeccable. The only area I think needs improvement is your delivery service.
First, because my apartment building has a small elevator and staircase, large furniture and appliances can only be brought in through the window via an outdoor elevator, but your delivery service doesn't offer this service.
Second, your delivery service doesn't allow specifying a time. If you could specify a time slot, such as 10-11 am on a particular day, I could go and rent the outdoor elevator in advance. However, your delivery service doesn't offer this support either, which limits my choice of subsequent appliances, preventing me from purchasing many large ones.
I hope you can improve your delivery service for large appliances.
I wish your website continued success.
Quick delivery and nice items ,I love…
Quick delivery and nice items ,I love my kettle oready
京东 (JingDong) in Europe, thanks!
5 well-deserved stars! So happy to find my favorite items at Joybuy. Delivery was as promised, on time, and the packaging was exceptional! Thank you.
So far - so good!
I have ordered twice from Joybuy (an iPad and Nintendo accessories). Both times I've been impressed with the delivery logistics. Delivered on time (next day) and really good delivery communication.
This may be becoming my new favourite online shop. Keep it up Joybuy!
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