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JoomShaper Reviews 

483
•
TrustScore 4.5 out of 5

4.6

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent design options and powerful features, enabling the creation of visually impressive websites. The support team is frequently highlighted for being professional, knowledgeable, and exceptionally helpful. People appreciate the fast response times, noting that issues are often resolved quickly and efficiently, making their overall experience smooth and positive. However, some customers also noted concerns regarding product security, with several experiencing security issues due to vulnerabilities in the component. A few other people also felt that support quality declined during these critical times, mentioning slow responses or a lack of assistance for long-standing customers facing these issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting the support team's exceptional... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team as... See more

Website

Customers consistently note ambiguous experiences with website functionality and security. Many users praise... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick, efficient, and... See more

Product

Users describe positive interactions with product, with many reviewers consistently praising the quality,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PageBuilder is a great tool for creating great and flexible pagedesigns. The new dynamic option is great, and make the pagedesign even easyer than before. Great tool! I must recommend the support... See more

Rated 5 out of 5 stars

SP Page Builder has become one of the most important tools in my Joomla projects. The visual workflow, Dynamic Content and Collections give me a lot of power and flexibility without making thing... See more

Rated 5 out of 5 stars

I have been using SP Page Builder for a long time in combination with JoomShaper templates and am extremely satisfied. I rarely encounter any problems, and when I do need help, the support is fast and... See more

Rated 5 out of 5 stars

Due to the demise of my previous template provider, I have been shopping around for a new one. Ended up at Joomshaper and bought a subscription. New framework and template always creates a lear... See more

Company details

  1. Software Company

Written by the company

JoomShaper is a premium Joomla templates club that has more than 112+ premium responsive Joomla templates and Joomla extensions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(483)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product

Great product, quick and easy to use. Its very simple and does exactly what is intended. Lately they have been doing excellent updates which enhaced the user experiance. Amazing product

30 April 2025
Unprompted review
Rated 5 out of 5 stars

JoomShaper support

The online support for JoomShaper software is really great. Issues can be fixed properly and quickly. Helix 3 is a fantastic template. Good job!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Innovative Solutions from Joomshaper

Joomshaper offers innovative and up-to-date solutions in templates, modules, and components. Their support team has extensive knowledge of various solutions, ensuring clarity and efficiency whenever assistance is needed. Additionally, Joomshaper stands out for its courtesy and professionalism, providing an exceptional customer service experience.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for the years of offering…

Thank you for the years of offering nice themes, and extentions that made life easy, also for the magnificent SP PageBuilder, which I like it and all my team, the continous support is remarkble, keep the good work.
Girgis Mickail

12 March 2025
Unprompted review
Rated 5 out of 5 stars

great wor! excellence!

the version i downloaded didn't work and i asked for support. he told me what was wrong. the intervention was very fast. The operator provided all the information.the surgery was very fast. The operator provided all the necessary information. I think he went beyond his competence. He did a great job.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Joomshaper keep on delivering with products and service

With Joomla making major changes in the core in v5.2.4 - the Joomshaper team stepped up and released templates and extensions in record time to adapt to these needs. Great support for their user base.

Also over time, the products just keep on improving, which continues to build a strong community of active users.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great support from Toufiqur…

Absolutely great support from Toufiqur Rahman from the Joomshaper team! It took us sometime (my fault), but in the end he resolved the problem that I had with my website. Really grateful for his assistance, and I am partly feeling guilty because he worked to a very late hour in his country. Thank you!

17 February 2025
Unprompted review

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