Honey Reviews 

5,228
•
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were unhappy with their experience overall. People found that customer support was completely unresponsive, leaving users struggling for months without replies when attempting to resolve missing points or account access issues. Consumers also reported frustrating problems with invalid coupon codes that failed to provide real savings, alongside serious concerns about unfair data practices and business models. Though some customers encountered major difficulties, a small group of people were delighted to find working offers and received fast service. Reviewers occasionally appreciated getting good discounts on their purchases when the promotional tools functioned smoothly during online checkouts.

What people talk about most

Discount

Users describe ambiguous interactions with discount features, as opinions are heavily divided on their... See more

Website

Clients share profound dissatisfaction regarding the website, frequently reporting major login failures and... See more

Price

Customers consistently express deep disappointment with price policies, stating that the platform prioritizes... See more

Payment

Reviewers express deep frustration and negative feedback about payment processing, stating that pending... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, highlighting that the online chat is merely... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Honey coupon browser extension makes a lot of claims that are misleading at best and fraudulent at worst. They invade a users privacy stealing all of their browsing data to be sold, in addition st... See more

Rated 1 out of 5 stars

I used Honey for years, thinking it helped me save money, but recently learned its business model prioritizes their profit, not the best deals for users. I decided to delete my account after redeemin... See more

Rated 1 out of 5 stars

99% zero savings + stealing money from influencers. Sacrificing all privacy rights for zero savings, literally, I have never saved a single dollar after years of use. Plus everytime you use it, Honey... See more

Rated 1 out of 5 stars

Honey doesn’t feel like a “smart savings tool”, but like a parasite. It hijacks checkout, steals credit from creators, and its “offers” are rarely the best you can get. They’ve cut cozy deals with sto... See more


Company details

  1. Clothing Store

About Honey

Information provided by various external sources

Join Honey

If there's a better price, we'll find it

Stop wasting money – Honey finds you the Internet's best discount codes.


Contact info

1.9

Poor

TrustScore 2 out of 5

5K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.9

All reviews

(5,228)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish

Rubbish. Total data harvesting app owned by PayPal!!! They also steal small business affiliate links.

14 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

This company doesn’t offer very good coupons, it damages small businesses by scrapping coupons from brands that weren’t partnered with them, and steals commission from influencers that are sponsored by them. A lot of what their whole business model is based off of is very illegal, and shouldn’t be allowed on google.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammer, thieves. Every single person working there should be legally punished. Shame, band of thieves.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam!
I redeemed points for a gift card to asos, they’ve never sent it nor replied to any emails. Their codes don’t seem to work any more either and when it did they were always whatever you could google for yourself anyway.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Honey staff slow and need to learn to read!

honey staff can't read a simple complaint! they are slow in responding and most times never respond at all. i have points missing and they keep telling me in the past another points programme is interfering but yet i am not with any other points programme I have videoed what i do and how i'm activating my points ot be tracked i've sent 100% proof in screen shots as well to proove what they say isn't true. Now i'm being ignored on more issues of missing points. very rude if you ask me and they don't see to bother reading your e-mails properly!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not use

Had two accounts because of a mix-up, couldn't transfer points, and now all points have been taken back without notice. Do not use it as a data grab.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Just avoid Honey...

Honey doesn’t feel like a “smart savings tool”, but like a parasite. It hijacks checkout, steals credit from creators, and its “offers” are rarely the best you can get. They’ve cut cozy deals with stores so you get a smaller discount while Honey pockets a cut of what the store saves. If you care about creators and real savings, skip Honey and use direct links instead.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this service

I would advice against using this service.

Even if no deal is found they will get money off your purchase by replacing or adding themselves as an affiliate, meaning thanks to them you found and are purchasing that product which in most cases is just not true!

For some this may not matter but the fact that this wasn't transparent is very suggestive itself.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Practically a scam

Practically a scam!

Pretty much like everyone else, I can't redeem my points, have reached out over email, live chat and nothing came out of it, it is by far one of the worst experiences regarding online e-commerce I ever had, in fact it's so bad, I am thinking of deleting my PayPal account just because they own the service.

It's really a scam, I've accumulated points that I cannot redeem, and honestly if it is worth it I would've pushed for legal action.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Can't even sign in anymore because of the reCAPTCHA

Been using Honey for a few years now and it was always good to get the odd £10. voucher.

I keep getting emails telling me how well I am doing and I should see my balance.

3 weeks now of trying daily and I cannot get past the login because the reCAPTCHA just goes round and round.

Time to delete now I think - what used to be a really good idea is now ruined by ID checks.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

They keep saying "gold" is active, but no redemption done

They keep saying "gold" is active, but i never receive any points. I used to get a lot, i got up to 20K, but once i redeemed these amounts, they likely shadow banned or something my account, because now everytime i try to redeem a new gift card, i get no confirmation mail. I've been trying to redeem my last 30$ with them since january. Everytime i contact chat support, they say a generic "hello" and never reply back. Through email i get no replies either.

It seems they somehow flagged my account on a blacklist or something. It's ridiculous, i just want my points back and never ever get back to these guys.

Avoid them! Much better options out there.

15 January 2025
Unprompted review

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