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See what reviewers are saying

Rated 5 out of 5 stars

Just visited your stall at carlisle outdoor market today and lady and gentlemen answered all my questions and where so knowledgeable in their coffee recipes and tastes that I had to buy some. Have ju... See more

Company replied

Rated 5 out of 5 stars

I’m incredibly impressed with the service from John Watt & Son. I accidentally selected 'in-store pickup' for my online order and didn't realise it until a week later. When I called to ask if they co... See more

Company replied

Rated 5 out of 5 stars

I love all the flavoured coffees, however the shelf was a tad in need of replenishing when I was in the store…. I ordered the Washington Poe coffee for my physical physiotherapist who also works with... See more

Company replied

Rated 5 out of 5 stars

When you purchase coffee from John Watt you get a very good product. Flavour as described is what you get. I have many different types and I have not been disappointed with any of them. It is a pleasu... See more

Company replied

Company details

  1. Coffee Roasters
  2. Cafe
  3. Coffee Shop
  4. Tea House
  5. Tea Store
  6. Tea Wholesaler

Written by the company

We are John Watt & Son, an independent coffee roasters and tea blenders, established in 1865 and based in the heart of Carlisle. Founded upon closely guarded recipes that have been handed down over the past 150 years, we strive to produce the highest quality, fresh and delicious coffee and tea in Cumbria. John Watt & Son is a business built on a rich history that has grown to develop strong local reputation and is known as the source of one of Carlisle’s ‘famous’ smells; the distinctive scent of traditionally, freshly roasted coffee across the streets of the border city! As a company, our key principles firmly underpin the decision-making in our day-to-day business. We are always committed to working hard to meet your needs and exceeding your expectations. Not only do we focus our time in roasting the best coffee, but we also operate a number of small cafes across our city and have formed partnerships with a collection of businesses as high quality and reliable caterers. We aim to provide food that is all sourced locally, usually within a 50-mile radius of our outlets. Not only does this reduce our carbon footprint; but by using and promoting products of local businesses and developing long-lasting relationships, we help to create opportunity for the local supply chain. We are dedicated in constantly taking steps to be more sustainable as a business, be that ensuring as much of our packaging as possible is eco-friendly and recyclable, using Vegware in our cafes or cutting down on waste wherever we can. Whatever your tipple, tea or coffee, we hope anyone and everyone can find their favourite brew with John Watt & Son, whether you’re a complete novice or a coffee connoisseur! We always love to hear from our customers so if you’d like to chat with us, pop over to our contact page and get in touch! We prioritise locally sourced food, usually within a 50-mile radius, supporting the local supply chain while reducing our carbon footprint. Sustainability matters to us, from eco-friendly packaging and Vegware in our cafés to reducing waste wherever possible. Whether you’re a coffee connoisseur or just starting your journey, we hope you’ll find your perfect brew with John Watt & Son. We always love hearing from our customers—please get in touch anytime.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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Rated 5 out of 5 stars

Great coffee ☕️

Just visited your stall at carlisle outdoor market today and lady and gentlemen answered all my questions and where so knowledgeable in their coffee recipes and tastes that I had to buy some. Have just made and it's amazing 👏 please please 🙏 try I'm only going to buy this from now on.thankyou.by the way it's the golden Verde pistachio 👍🏻

10 April 2026
Unprompted review
John Watt & Son logo

Reply from John Watt & Son

Thank you! This is collaboration with "Everything Coffee", Elaine is wonderful to work with!

Rated 5 out of 5 stars

Great coffee

Great coffee, swiftly despatched.

30 March 2026
John Watt & Son logo

Reply from John Watt & Son

Thank you! Glad it got to you quickly!

Rated 5 out of 5 stars

I’m incredibly impressed with the…

I’m incredibly impressed with the service from John Watt & Son. I accidentally selected 'in-store pickup' for my online order and didn't realise it until a week later. When I called to ask if they could mail it instead, they were happy to help—but they went above and beyond by remaking the entire order to ensure the beans were perfectly fresh. Exceptional service and wonderful coffee!
It’s my go to place for coffee now ;-)

25 February 2026
John Watt & Son logo

Reply from John Watt & Son

Thank you so much for your feedback!

Rated 5 out of 5 stars

Easy to order

Easy to order. Good descriptions of the coffees and teas. Fast delivery.

2 February 2026
John Watt & Son logo

Reply from John Watt & Son

Thank you - We're so glad you enjoyed!

Rated 5 out of 5 stars

John Watt teas

Great products and prompt delivery

3 February 2026
John Watt & Son logo

Reply from John Watt & Son

Thank you - we are really glad you enjoyed

Rated 5 out of 5 stars

El Jaquar coffee

The best coffee I've ever bought

26 January 2026
John Watt & Son logo

Reply from John Watt & Son

We're glad you like it! If you want the perfect brew for an afternoon, try our Sereno Jaguar half-caff blend! https://www.johnwattcoffeeandtea.com/product/sereno-jaguar-half-caff/

Rated 5 out of 5 stars

I love all the flavoured coffees

I love all the flavoured coffees, however the shelf was a tad in need of replenishing when I was in the store…. I ordered the Washington Poe coffee for my physical physiotherapist who also works with Mike Craven! It’s delicious
I can’t actually find the flavoured coffees on line! Think I need a lesson!!!!!!!

26 January 2026
John Watt & Son logo

Reply from John Watt & Son

Hi Audrey,

Our flavoured coffee are a bank street exclusive and not something we carry online as we e don't roast these ourselves. We are currently in the process of finding a new partner for flavoured coffee to help keep the cost down for our customers

Rated 5 out of 5 stars

Great coffee

Great coffee. Loads of options

20 January 2026
John Watt & Son logo

Reply from John Watt & Son

Thank you! We hope to continue to expand it with some limited batch roasts!

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