John Clark Motor Group - BMW Aberdeen Reviews 

1,245
•
TrustScore 4.5 out of 5

4.7

Wellington Road, AB12 3EW Aberdeen, Altens, GB

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See what reviewers are saying

Rated 4 out of 5 stars

I recently bought a second hand 5 series. Daniel Moates was very helpful providing a video and holding the car for me until I got back from holiday. The car was ready for me when I arrived and Danie... See more

Company replied

Rated 5 out of 5 stars

Just completed my purchase of a low milage BMW X5 50e from John Clark Motor Group in Aberdeen, very happy with my purchase. The process was smooth and trouble-free throughout. James Allan in their Sal... See more

Company replied

Rated 4 out of 5 stars

Went through to look at one car model, but preferred one from another location. After some negotiation on trade in, car was arranged to be taken to the closest garage for me to buy. There was a delay... See more

Company replied

Rated 5 out of 5 stars

Nick our poc was extremly helpful, keeping us up to date and being flexable with appointments. The showroom very nice, very modern and well laid out. All in all a very good experience in picking up o... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Motorcycle Dealer
  7. Used Car Dealer

Written by the company

As an official BMW franchise dealer, John Clark BMW in Aberdeen is the only place to come if you are looking for high-quality cars at affordable prices. Located on Wellington Road, West Tullos, we are just a ten-minute drive from the A90, easily accessible from anywhere in the East of Scotland. At our showroom we have the full range of new BMW cars including the BMW i3 and BMW i8 electric cars for you to choose from as well as a wide selection of Approved Used cars. Contact us today to learn more or visit us today to get a closer look at our current stock and organise a test drive. Our state-of-the-art facilities are in place to help you look after your car throughout your ownership. The BMW approved bodyshop on-site is fully equipped to deal with minor or major issues, meaning we can get you back on the road as quickly as possible. Contact us today and learn more about the services we offer. Come and visit us today to begin your BMW experience.

John Clark Motor Group

Written by the company

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contact info

  • Wellington Road, AB12 3EW, Aberdeen, Altens, United Kingdom

  • 01224 335577

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,245)

1,989 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff and the service they provide…

The staff and the service they provide is always first class.

2 October 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback Kevin! We're pleased to hear that you find our staff and service to be first class. Your kind words inspire us to continue providing reliable support and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

We had a excellent experience when we…

We had a excellent experience when we purchased our new car.

27 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you Graeme! we appreciate you taking the time to leave us your feedback. We're very pleased to hear you had an excellent experience purchasing your new car. Your feedback inspires our team to continue providing reliable service and we look forward to supporting you in the future!

Lesley

Rated 5 out of 5 stars

Daniel was extremely helpful from start…

Daniel was extremely helpful from start to end. I could not fault the service.

27 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback! We're pleased to hear that Daniel provided you with extremely helpful service from start to end. We wish you all the best with your new purchase and we look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

Family friendly

Cameron provided a welcoming and professional service. He added a few personalised touches to the delivery of our new car which really stood out.

26 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback! We're pleased to hear that Cameron provided a welcoming and professional service, along with personalised touches that made your car delivery special. Your feedback is invaluable to us and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

Nick our poc was extremly helpful

Nick our poc was extremly helpful, keeping us up to date and being flexable with appointments. The showroom very nice, very modern and well laid out. All in all a very good experience in picking up our new car

2 October 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Malcolm, thank you for your review! We're pleased to hear that Nick provided you with such helpful support and that you enjoyed our modern showroom. Your positive experience in picking up your new car reflects our commitment to to our customers and we look forward to welcoming you back in the future!

Lesley

Rated 4 out of 5 stars

Second hand 5 series purchase

I recently bought a second hand 5 series. Daniel Moates was very helpful providing a video and holding the car for me until I got back from holiday. The car was ready for me when I arrived and Daniel also helped with my private plate.

Unfortunately when I got home, I found the car had 5000 miles more than advertised. However on raising the issue John Clark resolved the difference quickly and effectively by agreeing to compensate me for the difference. This was much appreciated. But for this it would have been a 5 rating for my dealing with Daniel and the garage.

25 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for your kind words, Robin. We're happy to hear that Daniel provided you with helpful service and support during your purchase. We sincerely apologise for the discrepancy in mileage but are glad that John was able to resolve it quickly and effectively. We appreciate your understanding and hope to welcome you back soon for a truly five-star experience!

Lesley

Rated 5 out of 5 stars

The sales man was great and easy to…

The sales man was great and easy to deal with

1 October 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you William! we appreciate you taking the time to leave us your feedback and we're pleased to hear that our salesman was great and easy to deal with. We wish you all the best with your new and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

Excellent customer service

A very smooth and efficient new vehicle purchase. Excellent customer service from Nick Garvie.

23 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thanks! we really appreciate you taking the time to leave us your feedback and we are happy you had such a positive experience during your time at our BMW branch. Your kind words will be passed on to Nick also!

Lesley

Rated 5 out of 5 stars

John Clark BMW

Just completed my purchase of a low milage BMW X5 50e from John Clark Motor Group in Aberdeen, very happy with my purchase. The process was smooth and trouble-free throughout. James Allan in their Sales Department was excellent, attentive and knowledgeable.

18 September 2026
Unprompted review
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback Mike! We're pleased to hear that you had a smooth and trouble-free experience purchasing your low mileage BMW X5 50e. James and the team appreciate your kind words about their attentive and knowledgeable service and we look forward to supporting you in the future!

Lesley

Rated 5 out of 5 stars

Jacky Chan - BMW M3 Competition Touring

My 4th car from Jacky, and there's a reason I keep coming back. Friendly, honest and always goes the extra mile. Jacky is a real asset to John Clark BMW Aberdeen and makes the whole experience easy from start to finish. Highly recommend! 👏🚗

30 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you Mr Clark, We appreciate you taking the time to leave us your review! We're happy to hear that you keep coming back for our friendly and honest service. Your trust in Jacky and our team at John Clark BMW Aberdeen means a lot to us, and we look forward to supporting you with your next car purchase!

Lesley

Rated 5 out of 5 stars

Great service from Daniel start to…

Great service from Daniel start to finish, very professional,

30 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback Claire! We're pleased to hear that you received great service from Daniel and found him very professional. Your experience reflects our commitment to our customers and we look forward to welcoming you back soon!

Lesley

Rated 5 out of 5 stars

I had a great experience with Daniel…

I had a great experience with Daniel Moates, being new in Aberdeen; i was grateful for his patience and guidance through the entire process.

27 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you Samuel for your wonderful feedback! We're pleased to hear that Daniel provided you with the patience and guidance you needed as you settled into Aberdeen. Your experience reflects our commitment to our customers and we look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

Car salesman Jackie Chan was very…

Car salesman Jackie Chan was very helpful and patient with us.
He kept us informed about the progress of receiving the car and when it should be delivered.

24 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback! We're pleased to hear that Jackie Chan provided you with helpful and patient support throughout the process. Your satisfaction is our priority, and we look forward to serving you again with the same level of quality and reliability!

Lesley

Rated 5 out of 5 stars

Cameron was a pleasure to deal with…

Cameron was a pleasure to deal with from start to finish

12 September 2026
Unprompted review
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your review Jason! We're pleased to hear that Cameron was a pleasure to deal with from start to finish. Your trust means a great deal to us and we look forward to supporting you again soon!

Lesley

Rated 5 out of 5 stars

John Clark. Great Car Buying Experience

John Clark on both occasions, my last purchase in 2023 and again my recent purchase September 2026 excelled in providing a great service from Sales to Handing over of the vehicle.
Followed by a follow up call within 48 hours which was much appreciated.

23 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Allan, thank you for your feedback! We're pleased to hear that we excelled in providing you with great service during both your purchases and that you appreciated the follow-up call. Your trust in our approach means a lot to us, and we look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish , everything was extremely well explained and made it very easy for purchasing a new car

18 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you Andrew! for taking the time to leave us your feedback! We're happy to hear that you experienced excellent service from start to finish and that everything was well explained, making your car purchasing process easy. We look forward to supporting you again in the future!

Lesley

Rated 5 out of 5 stars

New M5 purchased

Great deal on my car purchase from BMW Aberdeen, process was seamless and team were great.

23 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for your feedback Mark! We're pleased to hear that you found a great deal on your car purchase and that the process was seamless. Your kind words about our team mean a lot to us as we strive to provide reliable service!

Regards,
Lesley

Rated 5 out of 5 stars

Rhianna was excellent

Rhianna was excellent from the beginning of the enquiry to when we drove the car away

14 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you Callum! we appreciate you taking the time to leave us your review. We're pleased to hear that Rhianna provided excellent support from the beginning of your enquiry to when you drove the car away!

Regards,
Lesley

Rated 5 out of 5 stars

Jacky Chan was extremely helpful and…

Jacky Chan was extremely helpful and attentive throughout the process and took the time to explain all the documents in detail when clarification was required.

21 September 2026
John Clark Motor Group - BMW Aberdeen logo

Reply from John Clark Motor Group - BMW Aberdeen

Thank you for taking the time to leave us your feedback James. We're pleased to hear that Jacky Chan provided you with attentive support and took the time to explain everything in detail, we will be sure to feed your positive feedback back to Jacky

Regards,
Lesley

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