Job Worth Doing Reviews 

154
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Two doors got fitted April 2023, water ingress, draughts, these uPVC doors are less efficient than the wooden ones fitted previously. The staff do t answer the phones and third party contractors hav... See more

Rated 1 out of 5 stars

Can contact to get issue sort as none of number I have are for them getting passed from pillar to post

Rated 1 out of 5 stars

Surprised they lasted as long as they did- doesn’t matter how many company guises you invent, your unprofessional reputation will always catch up. Just a board of sales minded people wanting to make a... See more

Rated 1 out of 5 stars

Job not worth doing, initial installation seemed good but some glass panes damaged, some just wrong.staff in office polite but never get phone calls returned. Now one month on and still waiting and wa... See more

Company replied

Company details

  1. Insulation Contractor
  2. Boiler and Heating Service
  3. Plumber
  4. Solar Energy Equipment Supplier

Information provided by various external sources

Our experienced fitting teams are experts in their field who aim to deliver the best quality products and installation within the industry We offer top quality products across a wide range of home improvements including A rated double glazing, doors, conservatories, roofline and many more products Our aim is to always get our fit 'Right First Time'


Contact info

1.2

Bad

TrustScore 1 out of 5

154 reviews

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1.2

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(154)

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Rated 4 out of 5 stars

Some minor hiccups

Contacted JWD in November with an urgent requirement to install panels before 15th Jan deadline. Some miscommunication within JWD regarding the survey and spec (panels were to be temporarily ground mounted until new roof was ready - surveyor came to survey the roof and knew nothing about ground mounting). All eventually sorted and panels installed and connected by Jan 12th. MCS certificate was incorrect (we had two meters, it only included the serial number for one). However this was also quickly sorted out. Staff were friendly and professional. Site was left rather muddy - but that was probably because of the huge amount of rain and the need to trench cables. Generally happy with the installation - will hold comment on performance of the panels as it is too early to say.

20 January 2016
Unprompted review
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Reply from Job Worth Doing

Dear Mr Downs,

Thank you for leaving feedback on your Job Worth Doing experience. We are happy to hear that we were able to assist you on getting your solar panels installed before the deadline and hope that you will soon be reaping the benefits they will provide.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Andrew
Job Worth Doing Customer Service

Rated 5 out of 5 stars

review

good prompt service

10 December 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Finnecy,



Thank you for leaving feedback on your Job Worth Doing experience and the service you have received.



If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.



Kind regards,




David
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Very efficient and delivered as promised.

Good communication and the installation team did a great job.

9 December 2015
Unprompted review
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Reply from Job Worth Doing

Dear skiing123,


Thank you for leaving feedback on your Job Worth Doing experience regarding your installation.


If you need to speak with our support team in the future please dial 0800 123 333 quoting your Order Number.


Kind regards,


Francis

Job Worth Doing Customer Service

Rated 4 out of 5 stars

Solar panel installation - job done well

Communication was pretty good throughout. JWD were accommodating of changes I had to make to the layout and installation date.
Fitters worked quickly and consulted me on the day about options for locating equipment.
Overall a good experience.

1 December 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Kidger,

Thank you for leaving feedback on your Job Worth Doing experience.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Andrew
Job Worth Doing Customer Service

Rated 4 out of 5 stars

Jobworthdoing

Very good company. Prompt responses to enquiries. Panels fitted quickly and efficiently. Prompt forwarding of FITs tariff documents following fitting.

18 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Offord,

Thank you for leaving feedback on your Job Worth Doing experience.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Kelly,
Job Worth Doing Customer Service

Rated 3 out of 5 stars

Some problems !

Initial contacts with company , no problems , very helpful . Installation of solar panels that company were co ordinating , waited in all day for scaffolders to arrive , company had forgotten to order it . Panels promised for following week , scaffolders did not arrive on said day so following morning electrician and installers arrived to find no scaffold up . Electrical installation done by very helpful competent installer , excellent . Installers had to go off to another job return later in day after scaffolders been . Panel installation went ahead no problem , but problems connecting system to Internet as no real handover . Installers were polite and worked well. All rubbish taken away . When contacting jobs worth doing takes long time for them to answer telephone , have issues with one of the panels looking different , company have no answer , but did say they would get back if they found one ? Would like them to come and view panel and check if all producing .

17 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Bennison,



We are sorry to hear that you have had this experience with Job Worth Doing regarding your scaffolding issues. We certainly need to look into this for you so please can I ask that you contact our dedicated Customer Support Team as soon as you are available.



Please telephone us on 0800 123 333 or email customer.service@jwdltd.co.uk using the following reference: TRUSTPILOT18112015.





Kind regards,




Francis

Job Worth Doing Customer Service

Rated 1 out of 5 stars

Twice failed badly in surveys to judge number of solar panels

Had it not been for the installers on both occasions, we would have ended up with either 6 or 7 panels as opposed to the 10 installed; the number I estimated in the first place! As it was, the installers seemed to be going against their manager's advice to just get on with the job but luckily they were able to indicate that there might be a discrepancy. I would rename 'job worth doing' as 'jobs worthies'. I understand that on many of the installations, the wrong number of panels was installed and the installers felt 'helpless' to put it right. Seems that the company was more concerned with getting the orders out than ensuring the correct advice given. I'm still chasing the documentation to obtain the feed-in-tarrif and even had difficulty getting through to the help line although the last person I spoke to assures me he'll sort it out.

17 November 2015
Unprompted review
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Reply from Job Worth Doing

*EDIT*

I can confirm that the post installation documents have now been sent, I trust these are showing in your email inbox

*EDIT*


Dear Mr Sluckin,

We are sorry to hear that you have had this experience with Job Worth Doing and feel we put your order before the right advice. We always put our customers first and we are sorry you feel this is not the case. We have escalated your issues to the relevant team who will contact you shortly to resolve them.

Please telephone us on 0800 123 333 or email customer.service@jwdltd.co.uk if you do not receive a prompt reply.

Kind regards,

Rebecca
Job Worth Doing Customer Service

Rated 4 out of 5 stars

PC fitting

The fitters arrived and completed their work quickly and efficiently followed later that same day by the electrician
The photographs had to be taken twice which delayed the actual instillation but otherwise we were very satisfied with the work done

16 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Baker,

Thank you for leaving feedback on your Job Worth Doing experience, we are happy to hear that you were satisfied with your installation.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Rebecca
Job Worth Doing Customer Service

Rated 4 out of 5 stars

No Problems

We had no problems with the service offered to us by Jobs Worth Doing

16 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Steward,

Thank you for leaving feedback on your Job Worth Doing experience, we are very happy to hear that you had no problems with the service you received from us.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Andrew
Job Worth Doing Customer Service

Rated 2 out of 5 stars

Solar PV Installations

I was not impressed by Jobworthdoing although the final installation was fine, the initial survey was poor and not completed, and after 10 days of telling me (when they answered the phone) that they had all the information they needed, Jobworthdoing then admitted they needed to send another surveyor out to redo the survey in its entirety. The customer service person booking the installation was unhelpful and didn't seem to understand that if you work and no-one is at home during the day, it's helpful to have even a vague idea when the installation team is going to arrive so you know when to be at home. The scaffolders were rude and unhelpful, and the electrician wanted to do the quickest possible job (as he kept telling me he was overworked and sick of his job). That all said, the scaffolding, installation and electrical works were all completed and done fine, but the process was painful.

9 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Wilson,


We are sorry to hear that you have had this experience with Job Worth Doing regarding the survey and process, I am however happy that the installation was completed successfully first time.

We certainly need to look into the issues raised so please can I ask that you contact our dedicated Customer Support Team as soon as you are available.



Please telephone us on 0345 863 8322 or email customer.service@jwdltd.co.uk using the following reference: TRUSTPILOT09112015.




Kind regards,




Scott

Job Worth Doing Customer Service

Rated 5 out of 5 stars

Fast and friendly.

The work done by Jobs worth doing was fast and efficiant. The fitters and electrician were friendly and tidy leaving no trace that they had been. (apart from the solar panels.)
The electrician explained what everything was and how it worked .
I was very pleased with their service.

4 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mrs Partner,

Thank you for leaving feedback on your Job Worth Doing experience, we are delighted to hear that the work was done quickly, efficiently and the installation team were friendly.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Rebecca
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Excellent service

Quick, efficient and polite service from everyone. Work completed in 3/4 of a day with minimal disruption. Timely production of documentation for FIT application was also very helpful.

4 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mrs Ralph,

Thank you for leaving feedback on your Job Worth Doing experience we are very glad to hear that your work was completed with minimal disruption and that the team were efficient and polite.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Andrew
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Solar panel install

iChoosr and JWD solar panel install went very smooth. On the day electrician and JWD on site. Job was completed around lunch time and paperwork completed. The guys kept me well informed during the installation.

3 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Robert,

Thank you for leaving feedback on your Job Worth Doing experience we are glad to hear your installation went smoothly and that the installation team kept you informed throughout the process.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Andrew
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Solar panels

Efficient service from fitters and electrician

2 November 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Burt,

Thank you for leaving feedback on your Job Worth Doing experience I am glad that you found the process efficient.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Kelly
Job Worth Doing Customer Service

Rated 4 out of 5 stars

Solar panel installation

Happy with the job, but when the engineer came to assess the installation he told us that he could not get 16 panels on one side of the roof only 12 so we suggested puting 4 on other side.You the told me that we could not have a split system, so we went with 12.The installation engineers told me that there was enough room to fit 16 on one side! The electrical engineer was excellant very informative and very efficient explaining every thing in detail. I told him about the issue between the amount of panels and there location and he seemed to think that having a split system was achievable.
All in all we are happy , we have applied for fit tarrif and it will take 6 weeks for assessment
Thank you.
Brgds.
John & Sue Edwards

31 October 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr & Mrs Edwards,

Thank you for leaving feedback on your Job Worth Doing experience. I am sorry to hear about the issues with the split system, but happy that you found the engineer informative and that you are happy with your installation.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Philip
Job Worth Doing Customer Service

Rated 4 out of 5 stars

Very good company

Apart from an error at the CAD drawing stage of our Solar Panel order the service was excellent. The error was rectified on site speedily. Would use the company again.

28 October 2015
Unprompted review
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Reply from Job Worth Doing

Dear Julie,

Thank you for leaving feedback on your Job Worth Doing experience.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Linda
Job Worth Doing Customer Service

Rated 4 out of 5 stars

Straightforward and easy installation process

Really efficient and professional fitting. Only let down by attitude of local office when fitters didn't turn up at estimated time and I tried to find out why and expected revised time of arrival.

27 October 2015
Unprompted review
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Reply from Job Worth Doing

Dear Mr Girling

I am glad that you found your Job Worth Doing experience efficient and professional. Your feedback with regards to your local office will be raised with the team so that we can improve on this aspect for future customers - thank you for making us aware and I am sorry if this has detracted from your overall experience.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Isaac
Job Worth Doing Customer Service

Rated 5 out of 5 stars

Excellent solar panel fitting

Very professional, polite and unobtrusive. They worked very quick and a great result.

Very impressed. I would use them again

27 October 2015
Unprompted review
Job Worth Doing logo

Reply from Job Worth Doing

Dear Mr Collins,

Thank you for leaving feedback on your Job Worth Doing installation and overall experience with us.

If you need to speak with our support team in the future please dial 0800 123 333 or email us at customer.service@jwdltd.co.uk quoting your Order Number.

Kind regards,

Linda
Job Worth Doing Customer Service

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