JK OPTICIANS Reviews 

98
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Today was my second visit to JKOpticians. I was very impressed last year and ,honestly,it was even better this time. Jas,the optician is so kind and reassuring.One really feels in safe,profession... See more

Company replied

Rated 5 out of 5 stars

First time at JK opticians. Was greeted with a friendly smile. When being seen by Optician he was polite, professional and ensured you were relaxed and took the time to explain each step for you to un... See more

Company replied

Rated 5 out of 5 stars

Very friendly made you feel welcome cater for your needs .. no pressure about purchasing glasses if needed off them but if you do decide to have there glasses they help you find your perfect pair and... See more

Company replied

Rated 5 out of 5 stars

Very friendly staff, thorough, helpful and professional. Having had reading glasses previously the time had come for varifocals. So from the exam, retina photos to picking the correct frames for me th... See more

Company replied

Company details

  1. Eye Care Center
  2. Pharmacy

Information provided by various external sources

Meticulous eyecare, stunning eyewear you will love to wear!


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Super opticians

Today was my second visit to JKOpticians.
I was very impressed last year and ,honestly,it was even better this time.
Jas,the optician is so kind and reassuring.One really feels in safe,professional hands.
Anne,receptionist and guide to one's new specs was lovely....helpful and very patient.
All in all,I can't speak too highly of these
lovely people and their work.

21 July 2022
Unprompted review
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Reply from JK OPTICIANS

It was a pleasure to see you again Mrs Morrell. Many thanks for your kind words, and for appreciating the effort we go to provide our patients with a high level of personalised eye care in every area, all in a relaxed environment. We look forward to seeing you again!

Rated 5 out of 5 stars

Brilliant service with extremely…

Brilliant service with extremely professional people. Friendly & warming atmosphere with social distancing adhered to all times. I’m happy with new glasses & wouldn’t hesitate to return,

10 October 2020
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Reply from JK OPTICIANS

Many thanks for your kind words Miss Kenna. It was a pleasure to meet you. We pride ourselves on providing professional but personalized eye care in a welcoming atmosphere. I am very pleased to hear that was your experience too! See you again!

Rated 5 out of 5 stars

Brilliant

Brilliant, COVID safety paramount, well controlled,
Jasvinder Singh the optician was very courteous and explained all procedures well, making you feel comfortable at all times.

9 October 2020
Rated 5 out of 5 stars

I was very impressed from start to…

I was very impressed from start to finish

22 September 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your kind words Mrs Gilbert. It was a pleasure to meet you! Thank you for recognizing the high standards we aspire to. We look forward to seeing you again!

Rated 5 out of 5 stars

Same good professional service as usual

17 September 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your positive feedback Mr Ellinor. A professional but personal experience is always our aim for our patients. We look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service

Great customer service. Very good with sanitizing and keeping customers safe whilst in the shop. Very friendly optician and felt valued and welcome in the shop. Would highly recommend

1 September 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your feedback Mrs Locke. It was a pleasure to meet yourself and Isobelle today. We aim for the highest of standards with the eye care we provide at JK Opticians. I am pleased to hear you had a very positive experience with us, we look forward to seeing you again for your future eye care needs. Stay safe!

Rated 5 out of 5 stars

Great opticians very thorough

Great opticians very thorough
5 ⭐️

21 August 2020
Unprompted review
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Reply from JK OPTICIANS

Thank you for your positive feedback Mr Knowles, always a pleasure to look after your eye care. We look forward to seeing you again.

Rated 5 out of 5 stars

Eye test

Excellent service and treatment from receptionist, and outstanding service from optician Jas . Recommend highly .

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Eye test and choosing frames.

Very friendly staff, thorough, helpful and professional. Having had reading glasses previously the time had come for varifocals. So from the exam, retina photos to picking the correct frames for me the unbiased and helpful advice I recieved was second to none. Having used JK Options since 2016, I will definitely be using them again.

28 July 2020
Unprompted review
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Reply from JK OPTICIANS

Thank you so much for your kind words Mr Robinson. We always aim to go that extra mile to provide a professional and personal service. We look forward to seeing you again!
PS - Keep up the great work!

Rated 5 out of 5 stars

Jazz the optician was brilliant he made…

Jazz the optician was brilliant he made you feel at ease and so was the receptionist and also the woman who helped me choose my glasses

23 July 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your kind words Mrs Mansell. It was a pleasure to meet you yesterday. I am heartened to hear you received the great care and professional but personal service we provide for all our patients. We look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always. Brilliant service and reassurance during this pandemic.

4 July 2020
Unprompted review
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Reply from JK OPTICIANS

Thank you so much for your positive feedback Naomi! Can't wait to see you in your new frames!

Rated 5 out of 5 stars

Eye test

Very polite extremely informative all the way through the test. All covid measures in place and staff very helpful and friendly. Chose really nice glasses at a very good price.

4 July 2020
Unprompted review
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Reply from JK OPTICIANS

It was a pleasure to see you today Miss Williams! Given the uncertainty that surrounds us in these strange times of Coronavirus we naturally want to be sure to keep our patients and staff safe. Many thanks for your kind words and recognizing the effort we have gone to, whilst still keeping that personal and professional experience. See you again soon!

Rated 5 out of 5 stars

My first visit

This was my first visit and I was impressed .I was seen on time and treated in a professional, courteous manner. It was refreshing that was not subjected to pushy after sales.

29 February 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your positive feedback Mr Teale. It was a pleasure to see you for the first time. Yes, your eye care needs always come before any 'pushy sales talk' at JK Opticians. We look forward to your next visit!

Rated 5 out of 5 stars

Quick

Quick, efficient and friendly, everything you want.

15 February 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your feedback Mr Beddow, it is very appreciated. We're always here to help with any of your eye care needs.

Rated 5 out of 5 stars

Very relaxed atmosphere

Very relaxed atmosphere. I am normally nervous having any kind of test. Highly recommended.

12 February 2020
Unprompted review
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Reply from JK OPTICIANS

Thank you for your feedback Mrs Preece. I am happy to hear you had a positive and relaxed experience with us! We look forward to seeing you again.

Rated 5 out of 5 stars

J K Opticians

Staff are very friendly, explain everything in detail and don't push you into something you don't want. Always enjoy my experience. Very through examination. Recommended.

22 January 2020
Unprompted review
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Reply from JK OPTICIANS

Many thanks for your positive feedback Mr Kent. It was a pleasure to see you again. We always aim for a strong patient-practitioner partnership as a foundation for thorough eyecare. We look forward to seeing you again.

Rated 5 out of 5 stars

I felt relaxed and very comfortable…

I felt relaxed and very comfortable during the test and was clearly told about my results.

10 January 2020
Unprompted review
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Reply from JK OPTICIANS

Thank you for visiting JK Opticians Mr Jones, we really appreciate your feedback. As an independent optical practice we always go that extra mile to make our patients feel welcomed and relaxed in every part of their journey with us. I'm glad to hear that is how you felt also. See you again soon!

Rated 5 out of 5 stars

It was good

It was good & I also was spoken too polite

3 January 2020
Unprompted review
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Reply from JK OPTICIANS

It was a pleasure to meet you recently Anna. Many thanks for your feedback! We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Really friendly business

Really friendly shop, I was running late for a doctors appointment and they moved things around - carried out a thorough eye examination and test really quickly for me

Highly recommended

Many thanks

3 January 2020
Unprompted review
JK OPTICIANS logo

Reply from JK OPTICIANS

Many thanks for your kind words Mr Jones. We always to try be as flexible as possible, I'm pleased to see we could accommodate the changes for you. See you again!

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