jewellerybox.co.uk Reviews 

The standard reply from Jewellerbox - laughable, I have seen numerous of them it is as disappointing as the product itself.
It's clear from other reviews that this is a pattern — the same apologetic wording, the same dismissal of valid concerns, and no real accountability. Claiming to offer "high-quality pieces at fair prices" simply doesn’t hold up when what’s delivered is cheaply made and overpriced.

Yes, the ring was personalised — but that doesn’t exempt you from your legal obligation under UK consumer law to provide goods of acceptable quality. The engraving was substandard, the ring did not match the described weight, and your so-called goodwill gesture (10% refund or a 20% voucher) was frankly insulting given I paid €525.

Your refusal to acknowledge the core issue — poor value and misleading presentation — speaks volumes. Empty apologies won’t fix that.

I liked the fact that that had a variety of nose rings in sterling silver. The service was fast and efficient and the nose rings were well presented and packaged. I will definitely buy from them again.

I love the silver earrings I bought from the Jewellery Box. They have fishhook backs and are silver drops and are much admired by my friends
I love them. They are a perfect drop.i would have no hesitation in ordering from this company again.

Sent and delivered quickly, the andralok earrings I bought are not only gorgeous but good quality, I have bought several pairs on separate occasions and will be buying more. Definitely recommend.

A nice plain band that feels solid and has a lovely shine to it.

Don’t usually write reviews but I don’t want other people to be scammed. I bought a 9ct ring that was not real . Completely fake. Inside looks like it’s sprayed on you can see what the actual material it is on the inside of the ring it looks cheap and like costume jewellery, I contacted several times after first receiving the fake ring and had no response about a refund but they give speedy responses when you leave a bad review, not ok!! I stopped chasing after a while ! But Do not get scammed as I have done £185 wasted

We had a repeat order from last year and they were very quick and organised. The product is lvoely and well presented. Thank you

Prompt service, delighted with my necklace, this is my second purchase from jewellery box, I purchased extender chains in sterling silver and in gold find them extremely useful, will probably buy something else soon, great quality and prices

Lovely earrings. Well packaged and fast delivery. Will definitely use again

Very fast delivery. Very accurate description of product and loved the earrings.

Very quick delivery, jewellery looks really good and you can get with nice box

Great delicate jewellery and fantastic customer service - highly recommended

I have purchased from jewellerybox before and I’ve never had an issue. The customer service advisors are always extremely knowledgeable and very helpful. They are quick to answer questions and if there’s ever a problem with my order, they are happy to exchange or a refund it. I love that their delivery is so quick as well. I recommended them to my friends before and will continue recommending and using them in future.

I had an issue with a purchase and their customer service was excellent. They sorted it out quickly and efficiently.

Lovely good quality earrings, delivered promptly. Excellent value for money too.

Lovely necklace, great delivery time and good service, will use again.

Nice clear website and pricing. Competitive price,good quality. Very fast delivery

Really easy to order on the website and delivered with no fuss, great products!

High quality, individual and reasonably priced jewellry Gifts. First-class customer service