Excellent service, simple and precise. A massive range of jewellery for men and women, beautiful styles and colours, and also the option to upgrade on some item to even better stones. Jeulia's stones... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and variety of items is amazing. It is sometimes hard to decide what to get. Love the products and the shopping experience. The quality of each item makes you feel like you were wearing th... See more
Company replied
I have brought a few rings now, they are all beautiful. I’m very glad there is a size guide because that’s the hardest thing about buying on line. I’m very happy with all my purchases, they fit well... See more
Company replied
Very good website that's easy to look through and read. The price of the jewellery is considerably cheap compared to other jewellers. Can't wait to receive my order
Company replied
Company details
Written by the company
At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.
Contact info
18551 Arenth Ave, 91748, City of Industry, California, United States
- 1-888-219-8158
- service@jeulia.com
- www.jeulia.com
4.5
Excellent
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site and customer service is great
29 June 2026
Unprompted review
Wife loves the jewelry!
28 June 2026
Unprompted review
Quick and easy selection and check out…
Quick and easy selection and check out options, quick payment also
29 June 2026
Unprompted review
Beautiful ring just long shipping but…
Beautiful ring just long shipping but it was custom so
28 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so glad to hear that you find the ring beautiful. We understand that shipping took longer than expected, but since it was a custom-made piece, extra time was needed for crafting. We truly appreciate your patience and support, and we hope to serve you again in the future!
Fast and easyyy!!!!
Fast and easyyy!!!!
They offer the most payment options I've seen! Helps a ton for a starting family!
28 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your wonderful feedback! We're so happy to hear that you found the experience fast and easy, and that our wide range of payment options has been helpful for your growing family. Supporting our customers through every step is our top priority. We truly appreciate your support and look forward to serving you again!
Beautiful item and a discount code…
Beautiful item and a discount code provided for great savings.
28 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your lovely feedback! We're so glad to hear that you love the beautiful item and appreciated the discount code for great savings. Offering quality products at affordable prices is always our goal. Your kind words truly mean a lot to us. We truly appreciate your support and hope to serve you again soon!
Very good website
Very good website that's easy to look through and read. The price of the jewellery is considerably cheap compared to other jewellers. Can't wait to receive my order
28 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your great feedback! We're so glad to hear that you find our website easy to navigate and our jewelry prices considerably affordable compared to others. We can't wait for you to receive your order and see the quality in person. Your support means the world to us. We truly appreciate your kind words and look forward to serving you again!
SCAM
SCAM. SCAM. SCAM.
The shipping information is completely blank. They claim it was delivered but absolutely refuse to provide any proof at all of delivery.
This order was absolutely NOT delivered. This company is running a scam. There is no proof of delivery AT ALL. They just say it was delivered. Zero proof.
4 February 2026
Unprompted review
Reply from Jeulia Jewelry
We apologize for any inconvenience this may have caused you. Your order was delivered on February 15th. If you did not receive your package, we kindly ask that you contact us promptly, rather than reaching out four months after the delivery date. We regret to inform you that we are unable to offer further assistance at this point. We appreciate your understanding in this matter.
Reply from Jeulia Jewelry
Thank you for your great feedback! We're so glad to hear that you found the purchase easy and are satisfied with our high-quality products. Your recommendation means a lot to us. We truly appreciate your trust and support, and we look forward to serving you again in the future!
User Friendly
28 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you found our platform user-friendly. Making the shopping experience smooth and easy to navigate is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Gorgeous rings everything was easy
27 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your kind feedback! We're absolutely delighted to hear that you love our gorgeous rings and found everything easy. Making your shopping experience smooth and enjoyable is always our priority. We truly appreciate your support and hope to have the pleasure of serving you again soon!
Browsing website was a breeze
Browsing website was a breeze. Ease of checkout was even better. Great selection and great prices.
27 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that browsing our website was a breeze and that you found the checkout process even better. It's also great to know that you loved our selection and prices. Your kind words truly mean a lot to us. We appreciate your support and look forward to serving you again!
Good 👍🙏❤️ ❤️🙏🙏
27 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that you had a good experience with us. Your satisfaction means a lot to us and motivates us to keep improving. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Reply from Jeulia Jewelry
Thank you for your feedback! We're so glad to hear that your experience with us was easy and simple. Making the shopping process smooth and hassle-free is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
This gives me the opportunity to order…
This gives me the opportunity to order what I want at affordable payments
27 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you so much for your wonderful feedback! We're so glad to hear that our flexible payment options give you the opportunity to order exactly what you want at affordable rates. Making beautiful jewelry accessible to everyone is what we strive for. We truly appreciate your support and look forward to serving you again in the future!
Reply from Jeulia Jewelry
Thank you for your great feedback! We're so glad to hear that you find our website well-organized and easy to use. Providing a smooth and enjoyable shopping experience is always our goal. We truly appreciate your support and hope to have the pleasure of serving you again in the future!
Great company second time have used and…
Great company second time have used and the quality is lovely and outstanding.
26 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're absolutely delighted to hear that you've chosen us for the second time and that you find our quality lovely and outstanding. Your continued trust and loyalty mean the world to us. We truly appreciate your support and look forward to serving you again in the future!
Smooth process
Real easy smooth process and navigation through website
26 June 2026
Unprompted review
Reply from Jeulia Jewelry
Thank you for your wonderful feedback! We're so glad to hear that you found the process smooth and our website easy to navigate. Making your shopping experience hassle-free and enjoyable is always our goal. We truly appreciate your support and look forward to serving you again in the future!
In typical jeulia jewelry fashion
In typical jeulia jewelry fashion, they have once again neglected to make good on their words. I wrote a negative review here some weeks ago and they responded with a promise to take care of my return and refund, weeks have gone by and again all my emails are being ignored, how utterly rude! I want a refund plain and simple and have been asking for one for almost 3 weeks now,
I deserve a response as per your 30 day return and refund policy.
Maggie
I have been requesting a refund for the the replacement ring as it does not meet my expectations, I've sent numerous emails regarding this, please address this matter promptly. I want a refund
I want a refund on the replacement ring you have sent, I've been asking for a month now, why am I being ignored!
Maggie
31 May 2026
Unprompted review
Reply from Jeulia Jewelry
We apologize for any inconvenience this may have caused you. Upon checking our records, we see that your replacement item was delivered on June 2nd, and we understood that your issue had been resolved. Could you please kindly let us know what new concern you are experiencing? We have not received any recent emails from you regarding this matter. Thank you for your understanding.
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