Jennings Ford Direct Reviews 

209
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

South Shields Branch Jennings Ford. What an absolute Joke this outfit are! Worst Customer Service I’ve ever experienced ever! Can’t diagnose faults accurately. Guess at problems and expect the Custom... See more

Rated 1 out of 5 stars

Avoid Jennings at all Costs! Worst Experience of My Life! £2200+ spent on Repairs and no further forward! 3 times in quick succession with the same fault and this lot haven’t a clue what’s wrong b... See more

Rated 1 out of 5 stars

Took car in to get looked at because i was losing water in coolant. After nearly 2 hrs of waiting and without the offer of a coffee i was told it was the water pump and was quoted £245 with vat. Got t... See more

Rated 1 out of 5 stars

My car needed lots of work doing to it as paint as covered the seats and carpet within the car. Jennings ford at Stockton is my local dealership. After months of waiting for parts to arrive, Jennings... See more

Company details

  1. Car Dealer

About Jennings Ford Direct

Information provided by various external sources

www.jenningsforddirect.co.uk Stockist of new and used ford direct cars, special offers and deals available from Jennings ford Direct. UK's largest Approved Ford Direct stockist. Wide selection of nearly new used cars for sale, visit our website and subscribe to our facebook page for the latest info from Jennings ford direct. www.jenningsforddirect.co.uk

Contact info

1.2

Bad

TrustScore 1 out of 5

209 reviews

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1.2

All reviews

(209)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward experience

Good choice of vehicles. No pushy sales reps. Peter was very straightforward and not patronising towards female buyer.Will go back in 3 years for next purchase.

1 May 2015
Unprompted review
Rated 5 out of 5 stars

Great,fantastic. Easy

Was one of the easiest car I have purchased. Staff were great and helpfull
Would certainly return as a customer in the future even though I live some distance from the dealership

1 May 2015
Unprompted review
Rated 5 out of 5 stars

All round good experience

Initial enquiry and inspection of car well conducted by Chris. Informative, not pushy and all questions answered. Likewise purchase was dealt with efficiently and everything I had asked to be done to car was completed for agreed collection date. Car has not disappointed and I would recommend car and dealer alike.

1 May 2015
Unprompted review
Rated 4 out of 5 stars

Car purchased had a fault.

Having purchased the vehicle I noticed an unusual noise from the engine. I returned the car @ it turned out that the alternator needed replacing. this was quickly resolved however and I am now completely happy in the way Jennings responded.

1 May 2015
Unprompted review
Rated 5 out of 5 stars

used car sales

It was a pleasure to buy our car from jennings south shields, and a pleasure to deal with Mark in sales. Unlike most dinosaur salesman still out there, it was refreshing to deal with someone who lives in the present and understands not all women are just passengers and some women know more about cars than their husband.
Cheers Mark

1 May 2015
Unprompted review
Rated 5 out of 5 stars

Purchase

I received prompt, informative and courteous service for the purchase
of my second car from Jennings and would recommend them anytime.

1 May 2015
Unprompted review
Rated 5 out of 5 stars

Very Professional

For once this was a car buying experience that I like. There were no pushy second hand car sales men trying to make you buy the car. The cars sell them self. I had the Car delivered and this was too a goo experience as it came on a flat bed and my old car taken away. It was all quick and simple. Everything was catered towards me. Even the delivery place and date. The only negative is the website is not kept up to date with there stock. But that is me just nit picking.

16 March 2015
Unprompted review
Rated 5 out of 5 stars

Recent car purchase

From my first contact with Chris Dickson at Jennings branch at South Shields I felt that I was being well looked after and "valued" as a potential customer, I went on to purchase the car of my choice and was well looked after by Chris at every stage of the process.

11 March 2015
Unprompted review
Rated 5 out of 5 stars

Trouble free long distance Car Purchase

We bought our vehicle unseen over the internet and it was delivered for us to Scotland.
The whole experience was trouble free and made very easy for us. The car we bought was every bit as good as we had been lead to believe and the quality of service we received was first rate. We would not hesitate to use Jennings Ford Direct in the future.

10 March 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Friendly & helpful, highly recommend Jennings for their customer service and excellent deals.
Barry & Kirk sorted my part ex and a fantastic deal on a nearly new car, no hassle just great customer service, from looking to give me the best price for my part ex to finding the perfect car to suit my budget and requirements.
I've already recommended them to all my friends and colleagues

10 March 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Very helpful, with no pressure for the sale. Steven made it easy for me to choose my car. Excellent service

9 March 2015
Unprompted review
Rated 5 out of 5 stars

great experience

a very easy. hassle free way to buy a car
very experienced sales team made everything clear and easy to understand
wonderful experience all round.

7 March 2015
Unprompted review

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