JEM Electrical Reviews 22

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Jon was down to attend my property for a quote on a Rewire and new fuse board at 9am this morning. I never got to bed untill 3am gone as I work lates but I set my alarm and got up and ready for h... See more

Company replied

Rated 5 out of 5 stars

Needed an electrical survey and certification in a building. Did a partial rewire, replaced old fuseboards, etc. Fire alarm system checked over. All work carried out adequately, and in a timely w... See more

Rated 5 out of 5 stars

We needed someone to check the electrics of the new house we brought as there were some minor issues (previous owner tried to do some work on the cheap). Jem Electrics were very efficient, knew what t... See more

Rated 1 out of 5 stars

JEM Electrical started their business by ripping off wholesalers. They might be good electricians but people need to know they owe suppliers money! They are dishonest and untrustworthy. Be warned

Company details

  1. Electrician

Information provided by various external sources

Looking for an Electrician in Tamworth our qualified Electricians are here to help specialising in Commercial & domestic electrical work. With over 20 years experience in the trade JEM Electrical are a Fully NICEIC accredited electrical contractors serving the Midlands and surrounding areas. All work is fully insured and guaranteed backed by the NICEIC's 6!year platinum promise guarantee. Free quotations and advice. From additional sockets and lighting to compete electrical refurbishments, fire and security installations, Inspection & Testing, call JEM Electrical today!....the brighter choice!....


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

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Rated 1 out of 5 stars

Couldn't be bothered to turn up

Jon was down to attend my property for a quote on a Rewire and new fuse board at 9am this morning.
I never got to bed untill 3am gone as I work lates but I set my alarm and got up and ready for him, only for him to not turn up!
I called him at 9.30am and he said "oh sorry I forgot to put it in my diary"
Thanks for wasting my time and sleep.
Not impressed.

17 February 2021
Unprompted review
JEM Electrical logo

Reply from JEM Electrical

Dear Jason, Firstly, as per out telephone conversation my sincerest apologies it was a genuine mistake and I offered to come straight away to which you said "no i've got someone else coming and can't have you here at the same time" and declined. I would of been more than happy to rearrange an alternative date and time to suit you. Secondly if you had such a late night you should of advised me at the time of booking and we could of arranged a weekend or more convenient time the last thing I would like to do is inconvenience anyone. I can assure you that JEM Electrical value all of customers and their business. Once again, My sincere apologies for the diary error. Kindest regard's, Jon

Rated 5 out of 5 stars

NICEIC Test

Great service
John and his colleague were very polite, professional and efficient
Wouldn't hesitate to use them again

17 February 2020
Unprompted review
Rated 5 out of 5 stars

Recommendation after remedial work

We needed someone to check the electrics of the new house we brought as there were some minor issues (previous owner tried to do some work on the cheap). Jem Electrics were very efficient, knew what they were doing, reasonably priced and turned up when they said they would. Not only would I recommend them but I have now booked them to rewire the whole house.

4 July 2019
Unprompted review
Rated 5 out of 5 stars

If I could give 6 stars I would.

If I could give 6 stars I would. Jon came round to quote for the work and was very helpful, taking us through a number of different options to bring the wiring in our house up to date. His lads were very, very tidy working and worked very hard over the 4 days they were here. They were very pleasant and very courteous indeed. I really can't recommend them highly enough.

12 May 2019
Unprompted review
Rated 1 out of 5 stars

JEM Electrical started their business…

JEM Electrical started their business by ripping off wholesalers. They might be good electricians but people need to know they owe suppliers money! They are dishonest and untrustworthy. Be warned

22 December 2018
Unprompted review
Rated 5 out of 5 stars

JEM have been excellent in multiple domestic electrical jobs

Jon / JEM have been excellent in helping me to carry out work in my home and make good some horrendous problems.

Unfortunately I was left with a bit of a mess from my previous builder who left a kitchen extension incomplete, which meant I had to ask Jon to relocate sockets, add spurs and switches, and correct the cooker wiring. His team also found a fault where a socket was found to be on a radial when it should have been on the ring and would have caused constant cutting out. We were able to come up with a solution without chopping one of the walls of the extension down. There were also some downlights the builder installed incorrectly and a missing heat sensor that JEM corrected. I was very stressed because of the short time available before the kitchen installer was coming in, but Jon completed all the work at a reasonable price, fully certified and approved, and the kitchen installer was able to connect about my appliances with ease and on time. I was also able to get the under cabinet lights my Mother wanted thanks to Jon.

I would recommend JEM to anyone for any job as I found them to be capable, reliable, and reasonably priced. Further to this job, I have had JEM back for updating my consumer unit, testing electrics around the house and installing new lights.

12 June 2018
Unprompted review
Rated 5 out of 5 stars

Needed an electrical survey and…

Needed an electrical survey and certification in a building. Did a partial rewire, replaced old fuseboards, etc. Fire alarm system checked over. All work carried out adequately, and in a timely way, so that we could continue trading, throughout.

29 April 2018
Unprompted review
Rated 1 out of 5 stars

estimate does not mean got job

jon texted my house at 6am day after i told him we would not have job done have kept all texts sent to me also informed my builder who i have good record having used many times the second person got the job for his honesty that he could check all circuits to see if any or all need doing jons texts said we wasted his time should have done own research petrol used coming out to us so if you get estimate with jon make sure you give him job if not you could have nasty texts like myself and my wife both nearly 70 my builder have told us any more calls or texts from jon to tell him to contact them

20 April 2018
Unprompted review
Rated 5 out of 5 stars

JEM Electrical staff were punctual

JEM Electrical staff were punctual, professional and helpful. I would have no hesitation in recommending the company to others.
I have engaged them for additional work.
Their staff are professional and courteous.
Very pleased with all the work, the job went as planned.

22 January 2018
Unprompted review
Rated 5 out of 5 stars

faulty security light

replacement of a faulty security light ,was punctual on the day,new light working satisfactorily.pleased with the service and would use again

17 January 2018
Unprompted review
Rated 5 out of 5 stars

With great communication throughout the …

With great communication throughout the entire process, JEM Electrical staff were punctual, professional and helpful. I would have no hesitation in recommending the company to others and would definitely use them again should the need arise.

15 January 2018
Unprompted review
Rated 5 out of 5 stars

Full house rewire

Great job!!
Very pleaded with all the work and very helpful. Had a few changes on the way, spoke to John did all alteration with on fuss.
Whole job very neat and tidy.

Many Thanks!!

12 January 2018
Unprompted review
Rated 5 out of 5 stars

Reliable & professional

Jon and his team have undertaken a number of jobs at our home. The property is complex and problematic but throughout I've been very impressed with the quick responses, professional work and good administration. JEM are a well organised and reliable outfit that I will use again in future.

8 January 2018
Unprompted review
Rated 5 out of 5 stars

I recently used JEM Electrical to fit a …

I recently used JEM Electrical to fit a new consumer unit as well as other small electrical jobs in the house. I found them to be totally professional in every way and would strongly recommend them to any prospective customer. They were tidy and thorough in every aspect of their work.

18 September 2017
Unprompted review

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