Jaycotts Sewing Supplies Reviews 

I visited Jaycotts in October 2021, as I had contacted several sewing shops regarding buying a new Bernina sewing machine and found Jaycotts to be the most helpful over the telephone. I had a fabulous experience testing the two machines that I was considering - (one of which was not a Bernina). John was exceptionally helpful and perceptive - he pinpointed exactly the type of machine I was after and was able to offer great advice. I found the experience of shopping at Jaycotts very reassuring because I was given as much time as I wanted to experiment with the machines and ask as many questions as I needed to. There was no pressure at all and the customer service was absolutely first class. I cannot recommend Jaycotts highly enough.

All ways helpful even when not buying anything but this time I bought a brand new machine talked me through it while my husband took a video on iPad ( good tip) many thanks to John and his staff

Always such a speedy service and I use Jaycotts now everytime. Really great quality and always receive within 2 days after placing my order. Thank you very much to everyone at Jaycotts!

What a fabulous company. I have been using Jaycotts for several years i place a order and receive it the following day excellent service 👍

Many thanks for your excellent online service. My pattern order arrived in no time at all and the whole process was easy and painless.

Since the pandemic I've turned to purchasing all my sewing and embroidery supplies on-line. I recently found myself in a panic when I had to fulfil an order of my own when I realised I'd run out of a particular shade of ribbon. I telephoned Jaycotts directly asking how quickly an order could be processed - this was at 3.40 pm on the Friday. A very helpful member of their customer service team took my order over the phone and I received it the very next day just before 4.25 pm!! Hugely impressive customer service - can't praise them enough.

Brilliant service, arrived the next day fantastic. Great quality and priced zips for my project. Thank you highly recommended.

Very quick delivery times and always exactly what I ordered and as described, I will definitely use them again and recommend them to everyone I know with a sewing project.

Great prices, with a good selection, fast reasonably priced delivery and fantastic customer service. I wouldn’t dream of buying my sewing supplies from anywhere else. Corinne Young Textiles

Great products, great service - always a pleasure to deal with

Jaycotts are a pleasure to deal with and customer service is second to none. I can’t rate them highly enough.

I am inexpert at using a sewing machine but I can muddle along usually taking 2 or 3 times as long as I should.
I needed to buy a zip. Jaycotts staff were great to speak to and very helpful and patient explaining all the different widths and types of zips about which I hadn't a clue!
The zips arrived speedily.
I had questions about the suitability of one I had chosen and a member of staff talked me through things, posted out another zip saying I could return the one I wasn't going to use.
Both members of staff made my phone calls thoroughly enjoyable. I hope they felt the same!

Wonderful shop! Great range, quick service and very reasonable p and p prices. Highly recommend.

Have been a customer of Jaycotts for a few years now. Always super speedy service. Have had a lot of incredibly fast dispatches! Even during the pandemic, their service has never wavered. Highly recommend!

Now this is what I call good old fashioned service! Placed order late on Sunday evening. Received via first class post today - Wednesday of same week. Prices are truly excellent - half what I would pay in my local shop, and because I spent more than £25 (who wouldn't at those prices!), - free postage. Jaycotts - I will be back!! A heartfelt thank you.

Jaycott's has been a lifeline during lockdown as I began to sew more. Not only do they have extensive stock at good prices, they consistently despatch items quickly, they respond to queries quickly, and I think they're a great company.

I called Jaycotts because I wanted press fasteners and was not sure exactly what I needed. They were very helpful on the phone and had what I needed in stock so I ordered without checking the prices. When I had a quick look online later I found that the prices were actually lower at Jaycotts than elsewhere.
Unfortunately one part of my order was supplied in the wrong colour, but the company replaced it the next day and sent me an envelope for the return of the wrong item.
Truly excellent customer service and I will go back to them when I need anything else.

Superb service - quick turnaround; do not charge the earth for delivery. Helpful on the phone; excellent range of haberdashery - e.g. colours of bias bindings and threads.

I have ordered a few times from Jaycotts - mainly thread - and I just wanted to say thank you. You are so amazingly quick with delivery.
It is like deciding to go to the shops because you need something straight away. That is pretty much like shopping at Jaycotts, it almost always arrives straight away! And your delivery costs make it easy to order small cost items.

Thank you again.

Kind regards
Diane Smith