I'm so glad I've found this store as I urgently required "Hold it". Not only was it exactly as described, but was delivered unexpectedly quick (just before the holidays!). Can't recommend JaneJane eno... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My order was a little late but arrived today. I got a really nice note and a little bundle of nano blades as an apology. I'm looking forward to trying the 3rd arm clay. Great customer service. Thanks... See more
Super happy I bought hold it which was on offer, delivery took a couple of days which is totally acceptable considering she runs the site by herself Thanks so much you saved me around £30 because... See more
I asked Jane to undertake a diamond ear stud commission for my partner as a surprise birthday present. During the planning process over 4 months, Jane talked me through a number of different options.... See more
Company replied
Company details
Information provided by various external sources
JaneJane Bespoke Handmade Jewellery
Contact info
6 Kingsway, BR4 9JF, Kent, United Kingdom
- Info@janejane.co.uk
- www.janejane.co.uk
My order was a little late but I got a…
My order was a little late but arrived today. I got a really nice note and a little bundle of nano blades as an apology. I'm looking forward to trying the 3rd arm clay. Great customer service. Thanks Jane Jane 👍
I'm so glad I've found this store as I…
I'm so glad I've found this store as I urgently required "Hold it". Not only was it exactly as described, but was delivered unexpectedly quick (just before the holidays!). Can't recommend JaneJane enough. I'll definitely be purchase from here again :)
Great communication and the product…
Great communication and the product does what it says on the tin.
Good quality product
Good quality product. Came with a free trial gift and info re how to use gift.
Super happy
Super happy
I bought hold it which was on offer, delivery took a couple of days which is totally acceptable considering she runs the site by herself
Thanks so much you saved me around £30 because I would of bought from amazon had I not found you ✌🏻❤️
Successful purchase
It's very difficult to comment on someone putting a product in a jiffy bag and posting it but I am sure you carry out the task very well as the product arrived safely. All the very best for the future and will buy from you again.

Reply from JaneJane
Excellent choice of jewellery supplies
Very prompt delivery and excellent choice of supplies for purchase.

Reply from JaneJane
Arrived fast
Arrived fast
Well packaged
I haven't tried the product yet.
I'm sure it will be fantastic.

Reply from JaneJane
Fantastic to be able to buy Hold-It in…
Fantastic to be able to buy Hold-It in the UK.
JaneJane has got great communication with her customers. Sorted and in the post really quick. I’m very happy with the service.

Reply from JaneJane

Reply from JaneJane
Very helpful quick delivery and pepe…
Very helpful quick delivery and pepe tools in uk thankyou

Reply from JaneJane
Surprise ear studs
I asked Jane to undertake a diamond ear stud commission for my partner as a surprise birthday present. During the planning process over 4 months, Jane talked me through a number of different options. She guided me through the style of the possible settings, whether they could be yellow gold, white gold, silver or platinum and what setting design might be most appropriate. Jane also explained the different types and sizes of diamonds, their sourcing and the different types - wild or grown and their provenance. The source of the materials and whether ethically mined were very important. At all stages, Jane was very clear about the potential costs involved in the different materials, so I had no surprises. My partner, on the other hand was very surprised and absolutely delighted with her 6 matching studs! A terrific job! Thank you again.

Reply from JaneJane
Quick despatch and delivery
Quick despatch and delivery. Excellent service. Product also excellent.

Reply from JaneJane
Great communications and very helpful
Great communications and very helpful. Thank you.

Reply from JaneJane
HOLD IT!! Excellent product
A wonderful product! A pleasure to use. Makes my third hand now feel like the equivalent of slow internet. This will prove to be worth every penny. Very quick dispatch from the seller, much appreciated.

Reply from JaneJane
Fantastic products and wonderful…
Fantastic products and wonderful communication through the process.

Reply from JaneJane
Hold it putty
Great instruction leaflet, most helpful shop owner, highly recommended.
Great product that really helped with a tricky soldering job .

Reply from JaneJane
Hold It wonder product
Got it is a muddle ordering the Hold it product, Jane was most helpful and it arrived really quickly. Haven’t used it yet but brilliant advice and video links.Ace customer service!

Reply from JaneJane
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







